6 help desk analyst jobs at 6 companies in Wyncote, PA
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Help Desk Analyst
Trenton, New Jersey, United States
$28-$32/hrHybridFull Time, Contract
CAI: Provides global IT services and contingent workforce management solutions.
3+ YOERequires 3+ years of technical support, help desk operations, ticketing systems, and P1/P2 incident resolution experience, plus strong customer service, communication, documentation, prioritization, and problem-solving skills.
Temple Health: Operates a network of hospitals and academic medical centers.
5+ YOE2+ MgmtBachelor's in Computer Science or equivalent, 5+ years help desk and Windows/MS Office experience, 2 years lead experience, PC support and customer-facing skills.
Windows, MS Office Suite, Help Desk tracking tools
The Wistar Institute: Independent biomedical research institute focusing on oncology and vaccines.
1+ YOEAA/AS or BS in Computer Science, or relevant education, certifications, and experience; one year supporting workstations and Windows, macOS, iOS, Android, and Microsoft Office Suite.
Imagine360: Provides self-funded health plan solutions for employers.
0+ YOEHigh school diploma or GED and 0–1 years of IT support, customer service, help desk, or technical support experience; equivalent education, internships, lab work, or hands-on training accepted.
Microsoft Windows, macOS, ManageEngine, Jira, Freshservice, ITIL, VPN, VoIP
Cortrucent: Managed cybersecurity and IT infrastructure services for businesses.
2+ YOE2+ years help desk/field support experience, strong Windows and Microsoft 365 skills, networking fundamentals, Active Directory, virtualization (VMware/Hyper-V/AHV), valid driver's license, ability to lift ~50 lbs, excellent communication, authorized to work in the U.S.
Microsoft 365, Azure, Entra ID, Windows, Apple, Active Directory, VMware, Hyper-V, AHV, RMM, PSA, TCP/IP, DNS, DHCP, VPN, Wi-Fi, VLAN, VoIP
Rawle & Henderson: A law firm offering a broad range of legal practice areas and client services.
5+ YOE5+ years IT support experience in a law firm; strong Windows 11 and Microsoft Office skills; Active Directory/Azure, Exchange Online, VPN, LAN/WAN, TCP/IP knowledge; iManage and help-desk experience; ability to lift 25-50 lbs; bachelor’s degree preferred.
Windows 11, Microsoft Office Suite, Exchange Online, Active Directory, Azure, VPN, TCP/IP, iManage, Fresh Service, Teams, Zoom