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27 help desk jobs at 25 companies in Ann Arbor, MI

2w
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Help Desk Technician
Ida, Michigan, United States
OnsiteFull Time
Monroe County Intermediate School District
Monroe County Intermediate School District: Provides regional educational services and administrative support for schools.
Provide IT help desk support for the school district; specific qualifications not listed in the posting.
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5d
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Help Desk Representative
Detroit, Michigan, United States
OnsiteFull Time
Little Caesars
Little Caesars: Operates a global chain of carry-out pizza restaurants.
1+ YOEHigh school diploma or GED and at least one year of customer service, technical support, help desk, call center, or related customer-facing experience. Requires clear communication and schedule flexibility.
Caesar Vision, ServiceNow, POS
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3w
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IT Help Desk Agent
Novi, Michigan, United States
$23-$27/hr OnsiteFull Time
Learning Care Group
Learning Care Group: Providing early childhood education and childcare services through multiple brands.
0+ YOEHigh school diploma required; 0–2 years help desk/technical support experience; Windows 11 and Active Directory knowledge; familiarity with networking, VPN, and ITSM ticketing systems; strong communication skills.
Windows 11, macOS, Active Directory, TCP/IP, DNS, DHCP, VPN, ServiceNow, Remedy, Jira Service Management, Zendesk, Microsoft 365, Exchange Online, Teams, SharePoint, TeamViewer, AnyDesk, SCCM
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2mo
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IT Help Desk Technician
Clinton Township, Michigan, United States
OnsiteFull Time
Priority Waste
Priority Waste: Provides residential, commercial, and industrial waste collection services.
0+ YOEProvide first-line technical support in a Microsoft 365/Windows environment; 0–2 years help desk or technical support experience; familiarity with Windows 10/11, Microsoft 365, basic networking; strong communication and problem-solving skills.
Windows 10, Windows 11, Microsoft 365, Outlook, Teams, OneDrive, Active Directory, Entra ID, NinjaOne
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2mo
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IT Help Desk Technician
Clinton Township, Michigan, United States
OnsiteFull Time
Priority Waste
Priority Waste: Residential and commercial waste collection and recycling disposal services.
0+ YOEHigh school diploma or equivalent; 0–2 years help desk or customer service experience; familiarity with Windows 10/11 and Microsoft 365; basic networking (IP, DNS, Wi‑Fi, VPN); strong problem-solving and communication; ability to lift ~50 lbs; valid driver's license if travel between sites.
Windows 10, Windows 11, Microsoft 365, Microsoft Outlook, Microsoft Teams, Microsoft OneDrive, NinjaOne, Active Directory, Entra ID
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3d
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Level 1 / Junior Help Desk Technician
Southfield, Michigan, United States
OnsiteFull Time
Mid-America Apartment Communities
Mid-America Apartment CommunitiesNYSE: MAA: Operates and develops multifamily apartment communities across the US.
0+ YOEHigh school diploma or GED, 0–2 years of help desk, IT support, or customer service experience, Windows and Microsoft 365 knowledge, hardware troubleshooting, and strong communication skills.
Active Directory, Microsoft 365, Windows 10, Windows 11, Microsoft Outlook, Microsoft Teams, Microsoft OneDrive, VPN, DNS, DHCP, JIRA
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5d
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Help Desk Technician
Sterling Heights, Michigan, United States
$20/hr OnsiteFull Time
Data System Services
Data System Services: Provides enterprise IT solutions for a leading logistics conglomerate.
Basic IT knowledge, strong customer service, organization, communication, multitasking, prioritization, reliability, and flexibility to work overtime.
hand-held technology, tablet technology
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3d
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Help Desk Assistant
Detroit, Michigan, United States
$16/hr OnsitePart Time
University of Detroit Mercy
University of Detroit Mercy: Private Catholic university offering undergraduate and graduate degree programs.
Student role requiring clear communication, Microsoft Office 365 knowledge, familiarity with university systems, attention to detail, collaboration, and willingness to learn new technologies.
Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft Teams, Microsoft Office 365, Windows, macOS, MyPortal
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4d
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Help Desk Operator
Grand Blanc, Michigan, United States
$35/hr OnsiteFull Time
Dort Financial Credit Union
Dort Financial Credit Union: Provides financial services and products to its member owners.
1+ YOEHigh school degree and one year of computer-related experience required; troubleshooting, hardware, software, and network administration proficiency required. Microsoft systems and support experience preferred.
Microsoft Windows, Microsoft Office, Microsoft Active Directory
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3w
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Help Desk Intern
Southfield or Detroit
OnsitePart Time
AlixPartners
AlixPartners: Global business advisory specializing in turnaround and performance improvement.
Part-time early-career IT role; enrolled or recent IT program completer; basic Windows/Mac and Microsoft 365 knowledge; strong communication, organization, and customer-service skills; able to lift equipment and work on-site.
ServiceNow, InTune, Jamf, Lenovo Commercial Vantage, Microsoft Office 365, Microsoft Outlook, Microsoft Teams, Windows 10/11, Mac OS
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3d
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Help Desk Technician I
Walbridge, Ohio, United States
FieldFull Time
Rudolph Libbe Group
Rudolph Libbe Group: Integrated construction and facility management services provider.
High school diploma required; experience imaging, troubleshooting, and configuring computers and mobile devices; knowledge of Windows, MacOS, iOS, Android, networking, TCP/IP, DNS, and DHCP.
Microsoft Teams, Windows, macOS, iOS, Android, TCP/IP, DNS, DHCP
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2w
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IT Help Desk Analyst
Harrow, Ontario, Canada
HybridFull Time
Integra Mission Critical
Integra Mission Critical: Design and delivery of modular, turnkey data center infrastructure.
High school diploma or GED; familiarity with Microsoft Windows, Office, Microsoft 365, networking, and system administration. IT or systems administration experience preferred.
Microsoft Windows, Microsoft Office, Microsoft 365, ConnectWise Manage
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2mo
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Help Desk Technician (Tier 1)
Toledo, Ohio, United States
$20-$23/hr HybridFull Time
CNWR
CNWR: Provides managed IT services and cybersecurity solutions for businesses.
1+ YOE1–3 years IT services experience; proficiency with Microsoft Office; basic networking knowledge; experience with a ticketing platform; strong customer service and communication skills.
Microsoft Office Suite, Active Directory, Microsoft365
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1w
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Help Desk Agent - Level 1
Rochester Hills, Michigan, United States
HybridFull Time
SolvIT
SolvIT: Provides managed IT, cybersecurity, and cloud hosting solutions.
High school diploma required; customer service and problem-solving skills, accurate typing, computer proficiency, Microsoft Windows and MS Office knowledge, fluent English, and reliable attendance. French or Spanish preferred.
Microsoft Windows, Microsoft Office Suite, E-Verify
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2mo
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Help Desk - Contracted Technology Support Level 1
Monroe, Michigan, United States
$16-$18/hr OnsiteFull Time, Contract
Monroe Public Schools
Monroe Public Schools: Provides K-12 education and instruction in Monroe, Michigan.
1+ YOEHigh school diploma, 1+ year IT support experience (install/configure/maintain/troubleshoot OS, hardware, peripherals), valid driver's license and clean record, criminal background check, ability to lift 65 lbs, strong communication and time-management skills.
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3w
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Front Desk Wellness Specialist
Ferndale, Michigan, United States
$14-$24/hr OnsiteFull Time, Part Time
Claddagh Chiropractic Wellness Center
Claddagh Chiropractic Wellness Center: Provides chiropractic care and holistic wellness services to patients.
Patient-facing front desk duties including scheduling, patient check-in/out, answering calls/texts, collecting payments, maintaining records, strong communication, multitasking, punctuality; training provided; healthcare experience helpful.
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2mo
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Part-Time Front Desk Operations Specialist
Ann Arbor, Michigan, United States
$20/hr OnsitePart Time
Shelter Association of Washtenaw County
Shelter Association of Washtenaw County: Provides emergency shelter and support services to individuals experiencing homelessness.
Provide front-desk shelter operations, ensure guest safety, document client information in HMIS, welcome and orient clients, work weekends/holidays, associates degree or related experience preferred, knowledge of mental health and chemical dependency helpful.
HMIS
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4d
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Service Desk Associate 3 Month Contract Part Time - WINDSOR
Windsor, Ontario, Canada
$20-$22/hr OnsiteMultiple Commitments Available
Home Depot
Home DepotNYSE: HD: Sells home improvement products, building materials, and lawn equipment.
Customer-focused associate who helps customers find project solutions, provides guidance, and demonstrates curiosity and willingness to learn.
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3w
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IT Support Technician Co-op
Fraser, Michigan, United States
$23/hr OnsitePart Time, Temporary
PCS Company
PCS CompanyTokyo Stock Exchange: 9962: Manufacturer of mold bases and components for plastic injection.
1+ YOEProvide front-line help desk support, troubleshoot hardware/software/Windows issues, document incidents, strong communication and organizational skills; A+ and IT degree preferred.
Microsoft Office, Microsoft Windows
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2w
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IT Support Specialist (MI, Wixom)
Wixom, Michigan, United States
$50k-$65k/yr OnsiteFull Time
Firebolt Group
Firebolt Group: Manufactures illuminated signage and digital retail display solutions.
Provide first-line IT support, log and resolve help desk tickets, deploy and repair end-user hardware, provision accounts, and maintain SaaS administration and documentation.
HubSpot, Monday.com, Microsoft 365 (Office, SharePoint), Google Workspace, Entra ID (Azure AD), Cin7 Core, Xero, ApprovalMax, Zoom, FreePBX, Adobe, Verkada
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