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20 help desk jobs at 17 companies in Charlotte, NC

5d
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Help Desk Manager
Charlotte, North Carolina, United States
$100k-$125k/yr HybridFull Time
Judi Health
Judi Health: Provides unified healthcare benefits administration and claims processing software.
4+ YOE1+ MgmtRequires 4+ years in help desk roles, 1–2 years supervising or managing, Mac hardware/OSX, remote-user support, Jira Service Desk, Office 365, MDM, and ability to lift up to 50 lbs.
Mac, OSX, Jira Service Management, Microsoft 365, MDM
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1mo
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Help Desk Technician
Charlotte or Hickory or Greensboro
OnsiteFull Time
Chesapeake Containment Systems
Chesapeake Containment Systems: Installs environmental containment liners and industrial piping systems.
Entry-level help desk role requiring strong customer service, Microsoft Office proficiency, basic hardware/software knowledge, and willingness to obtain CompTIA A+ within one year.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint
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1mo
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Help Desk Manager
Charlotte, North Carolina, United States
OnsiteFull Time
Choate Construction
Choate Construction: Provides commercial general contracting and construction management services.
5+ YOE3+ Mgmt5+ years IT support experience with minimum 3 years leading a help desk; experience with ticket quality, escalations, onboarding/offboarding, asset tracking, performance management, SOPs, and team development.
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3d
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Help Desk Technician
Cornelius, North Carolina, United States
OnsiteFull Time
Financial Independence Group
Financial Independence Group: Distributes insurance and financial products to independent financial professionals.
Help desk experience, Windows and Office Suite expertise, hardware/software troubleshooting, networking knowledge including TCP/IP, DNS, DHCP, and VPN, and strong problem-solving and communication skills. IT degree preferred.
Microsoft Windows, Microsoft Office Suite, TCP/IP, DNS, DHCP, VPN, Active Directory
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2w
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Help Desk Technician (Hybrid)
Thomasville or Charlotte
$20-$22/hr HybridFull Time
Advantage Investigations
Advantage Investigations: Provides surveillance and investigative services for insurance defense and fraud.
1+ YOE1 year help desk/IT support experience; knowledge of Windows, Azure, Microsoft 365, basic networking, ticketing systems; strong communication and problem-solving skills.
Windows, Microsoft 365, Azure, ITSM
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Help Desk Technician, Tier II
Concord, North Carolina, United States
OnsiteFull Time
The Hiller Companies
The Hiller Companies: Provides design, installation, and maintenance of fire protection systems.
2+ YOECompTIA A+ or equivalent experience, 2+ years in help desk or technical support, Windows proficiency, networking and IT security knowledge, and strong troubleshooting and communication skills.
Windows, help desk ticketing system
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3mo
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IT Help Desk Administrator
Charlotte, North Carolina, United States
$80k-$90k/yr OnsiteFull Time
Toppan Packaging Americas
Toppan Packaging Americas: Global packaging focused on sustainable packaging solutions.
2-3 years IT support, Associate or Bachelor’s in IT or related field, strong Windows/macOS, MS 365, AD, ITSM tools, and networking knowledge.
ServiceNow, Jira Service Management, Freshservice, Zendesk, Microsoft 365, Active Directory
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2mo
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Help Desk Support Technician
Rock Hill, South Carolina, United States
OnsiteFull Time
New Hope Treatment Centers
New Hope Treatment Centers: Provides residential psychiatric and behavioral treatment for adolescents.
5+ YOEMust be 21+, relevant degree or certifications in IT or equivalent experience, 5+ years advanced systems administration/infrastructure support, experience with Microsoft 365/Azure/Barracuda/Active Directory, cybersecurity and incident response, pass background checks.
Microsoft 365, Microsoft Azure, Barracuda, Microsoft Active Directory
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2mo
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Help Desk Support Technican
Rock Hill, South Carolina, United States
OnsiteFull Time
New Hope Treatment Centers
New Hope Treatment Centers: Providing residential psychiatric treatment and behavioral care for youth.
5+ YOERequires 5+ years advanced systems/infrastructure experience, relevant IT degree or certifications or equivalent experience, ability to pass background checks and drug screening; experience with Microsoft 365, Azure, virtualization, Barracuda, and HIPAA compliance preferred.
Microsoft 365, Microsoft Azure, Barracuda, Microsoft Active Directory
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3mo
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IT Help Desk Tier 1
Dallas or Orlando or Doral or Denver or Chicago or Owings Mills or Arlington or Richmond or Charlotte or North Charleston or Jacksonville or Nashville or Cleveland
OnsiteFull Time
DEX Imaging
DEX Imaging: Sells and services office printers and document management software.
2+ YOEProvide first-line IT support to internal users; troubleshoot hardware/software issues; remote assistance; onboarding hardware setup.
Windows, Mac OS X, Google Workspace, Office 365, VPN, TCP/IP
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3mo
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IT Help Desk Tier 1
Dallas or Orlando or Doral or Denver or Chicago or Owings Mills or Arlington or Richmond or Charlotte or North Charleston or Jacksonville or Nashville or Cleveland or United States
OnsiteFull Time
DEX Imaging: Provides office imaging equipment and managed document solutions.
2+ YOEIT Helpdesk Tier 1 support; high school diploma; 2+ years experience; CompTIA A+ preferred; knowledge of Windows, Mac OS X, Google Workspace and Office 365; hardware peripherals; strong customer service.
Windows, Mac OS X, Google Workspace, Office 365, Printers, Scanners, VPN
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3mo
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PT Customer Lead (494561)
Hickory, North Carolina, United States
OnsitePart Time
Ahold Delhaize
Ahold DelhaizeEuronext Amsterdam: AD: Operates a global network of supermarkets and grocery stores.
Assist customers with purchases, load carts, unload to cars, run register, and help with customer service desk calls.
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3mo
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IT Support Tech
Little Rock or Concord
OnsiteFull Time
Westrock Coffee
Westrock CoffeeNASDAQ: WEST: Sourcing, roasting, and manufacturing coffee and tea beverage solutions.
Provides desktop/endpoint support, Windows patching, on-call Help Desk, asset management, imaging, and AD/Azure administration.
Windows OS, Microsoft Office, Windows Server, Manage Engine, Desktop Central, Active Directory, Azure AD, UPS World Ship, WebEx, Teams, NetSuite, Zscaler, A+, ITIL
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3mo
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Information Technology Coordinator
Matthews, North Carolina, United States
OnsiteFull Time
Covenant Day School
Covenant Day School: Provides JK-12 Christian college preparatory education services.
2+ YOEBachelor's degree; 2+ years desktop support/IT help desk; Windows, Microsoft 365, hardware, imaging, basic networking; customer service oriented.
TeamViewer, Spiceworks, Microsoft 365, OneDrive, Adobe Creative Suite, ViewSonic, VPN, Active Directory, Chromebooks
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3w
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Customer Support Manager, Petro
Fort Mill, South Carolina, United States
$95k-$115k/yr OnsiteFull Time
AMETEK
AMETEKNYSE: AME: Manufacturer of electronic instruments and electromechanical devices.
8+ YOE8+ years help desk experience required; experience managing product support teams; high proficiency with Microsoft Office and Salesforce; strong communication and incident management skills.
Microsoft Excel, Microsoft Word, Microsoft Access, Microsoft Outlook, Salesforce
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3w
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Technical Support Specialist
Charlotte, North Carolina, United States
OnsiteFull Time
Booth & Associates
Booth & AssociatesEuronext Paris: DG: Provides engineering and design services for the electric utility industry.
Associate degree in IT-related field, experience supporting Windows server and networking, help-desk familiarity, remote access and workstation provisioning, strong communication and time-management skills.
EasyVista, Samange, Windows Server, Autodesk AutoCAD, Civil 3D, Bentley, Bluebeam, ETAP, EMTP, PowerShell, Microsoft 365, SharePoint, Azure Active Directory, Teams
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1w
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IT Associate
Monroe, North Carolina, United States
OnsiteFull Time
Glenmark Pharmaceuticals
Glenmark PharmaceuticalsNational Stock Exchange of India: GLENMARK: Develops and manufactures generic and specialty medicines for global markets.
3+ YOEBachelor's degree in an IT-related field, 3+ years of IT help desk and server infrastructure experience, Windows Server, networking, database administration, technical support, and strong communication skills.
Microsoft Windows, Linux, Active Directory, Group Policy, DNS, DHCP, VMware, Hyper-V, Microsoft 365, Azure, AWS, CompTIA A+, CompTIA Network+, VPN, LAN/WAN, Wi-Fi, SAN, CSV
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4w
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System Support Specialist
Charlotte, North Carolina, United States
OnsiteFull Time
Robert E. Mason & Associates
Robert E. Mason & Associates: Provides industrial process control and automation solutions and services.
2+ YOE2+ years help desk experience, troubleshooting PC and Windows 10/11, Microsoft 365 and Office support, ticketing systems, strong communication and customer service, basic cybersecurity awareness.
Windows 10, Windows 11, Microsoft 365, Microsoft Office
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2w
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Desktop Support Senior Technician
Charlotte, North Carolina, United States
OnsiteFull Time
TTEC
TTECNASDAQ: TTEC: Provides global customer experience technology and business process outsourcing
2+ YOE2+ years desktop/help-desk experience, strong Microsoft Windows knowledge, ability to diagnose and repair desktops/laptops, endpoint compliance and asset management experience, excellent customer service and communication.
Microsoft Windows, VPN
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