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64 help desk jobs at 47 companies in North Carolina

1w
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Help Desk Manager
Charlotte, North Carolina, United States
$100k-$125k/yr HybridFull Time
Judi Health
Judi Health: Provides unified healthcare benefits administration and claims processing software.
4+ YOE1+ MgmtRequires 4+ years in help desk roles, 1–2 years supervising or managing, Mac hardware/OSX, remote-user support, Jira Service Desk, Office 365, MDM, and ability to lift up to 50 lbs.
Mac, OSX, Jira Service Management, Microsoft 365, MDM
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1mo
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Help Desk Technician
Charlotte or Hickory or Greensboro
OnsiteFull Time
Chesapeake Containment Systems
Chesapeake Containment Systems: Installs environmental containment liners and industrial piping systems.
Entry-level help desk role requiring strong customer service, Microsoft Office proficiency, basic hardware/software knowledge, and willingness to obtain CompTIA A+ within one year.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint
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1mo
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Help Desk Manager
Charlotte, North Carolina, United States
OnsiteFull Time
Choate Construction
Choate Construction: Provides commercial general contracting and construction management services.
5+ YOE3+ Mgmt5+ years IT support experience with minimum 3 years leading a help desk; experience with ticket quality, escalations, onboarding/offboarding, asset tracking, performance management, SOPs, and team development.
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6d
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Help Desk Technician
Cornelius, North Carolina, United States
OnsiteFull Time
Financial Independence Group
Financial Independence Group: Distributes insurance and financial products to independent financial professionals.
Help desk experience, Windows and Office Suite expertise, hardware/software troubleshooting, networking knowledge including TCP/IP, DNS, DHCP, and VPN, and strong problem-solving and communication skills. IT degree preferred.
Microsoft Windows, Microsoft Office Suite, TCP/IP, DNS, DHCP, VPN, Active Directory
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3w
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Help Desk Technician (Hybrid)
Thomasville or Charlotte
$20-$22/hr HybridFull Time
Advantage Investigations
Advantage Investigations: Provides surveillance and investigative services for insurance defense and fraud.
1+ YOE1 year help desk/IT support experience; knowledge of Windows, Azure, Microsoft 365, basic networking, ticketing systems; strong communication and problem-solving skills.
Windows, Microsoft 365, Azure, ITSM
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1w
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Help Desk Technician, Tier II
Concord, North Carolina, United States
OnsiteFull Time
The Hiller Companies
The Hiller Companies: Provides design, installation, and maintenance of fire protection systems.
2+ YOECompTIA A+ or equivalent experience, 2+ years in help desk or technical support, Windows proficiency, networking and IT security knowledge, and strong troubleshooting and communication skills.
Windows, help desk ticketing system
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4w
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Coordinator, Help Desk
Durham, North Carolina, United States
OnsiteFull Time
LCI
LCI: Creates jobs for the blind through manufacturing and retail.
5+ YOETwo-year degree preferred, 5 years related experience, strong phone and communication skills, knowledge of enterprise systems, hardware, networks; Axapta experience helpful.
Active Directory, VPN, Axapta, Microsoft
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1w
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DMV - CDL Help Desk Specialist
Nash County or Rocky Mount
$43k-$76k/yr OnsiteFull Time, Temporary
State of North Carolina
State of North Carolina: Provides essential public services and infrastructure for North Carolina.
1+ YOERequires a bachelor's degree and one year of related experience or equivalent training and experience. Help desk, customer service, troubleshooting, organizational, DMV/CDL, and software skills preferred.
Microsoft Office, State Automated Driver License System (SADLS), CDLIS, CSTIMS, NDR, PDPS, Transportation Security Administration System, computer hardware
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1w
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Help Desk Services Analyst
Greensboro, North Carolina, United States
$54k-$97k/yr OnsiteFull Time
City of Greensboro
City of Greensboro: Provides essential municipal services and public infrastructure management.
1+ YOEAssociate's degree and 1–3 years of help desk technical support experience. Requires troubleshooting hardware, software, peripherals, and Microsoft Office; customer service and communication skills; ability to lift up to 50 pounds.
Microsoft Windows, Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint
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1w
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Help Desk Specialist
Jacksonville, North Carolina, United States
$27-$35/hr OnsiteFull Time
Onslow County
Onslow County: Local government providing public services to Onslow County residents.
Associate or technical degree in information systems, business administration, communications, or related field plus considerable IT experience, or equivalent; networking knowledge and Net+, A+, or Sec+ preferred.
Nutanix, Microsoft SQL Server, Microsoft SharePoint, VPN, routers, switches
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2mo
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Help Desk Manager
Fort Bragg, North Carolina, United States
$85k-$115k/yr OnsiteFull Time
General Dynamics Information Technology
General Dynamics Information TechnologyNYSE: GD: Provides mission-critical IT services to government and defense organizations.
7+ YOETS/SCI clearance required (must be able to obtain TS/SCI + CI polygraph), Associate's degree, 7+ years related experience, DoW IAT II (8570/8140) certification, Security+ or equivalent, MSCA/Azure requirements (AZ-104 within 180 days), Active US citizenship.
Help Desk Software, Active Directory, SCCM, PXE, STIG, IAVA, NOSC, ticketing systems, Microsoft Azure
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2mo
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Help Desk Manager
Fort Bragg, North Carolina, United States
$85k-$115k/yr OnsiteFull Time
GDIT
GDITNYSE: GD: Delivers IT and mission services to government agencies.
7+ YOETS/SCI clearance, US citizenship, 7+ years related experience, Associate's degree, DoW 8570/IAT II/8140 certification, Security+ or equivalent, Microsoft Azure/AZ-104 to be obtained, experience with Active Directory, SCCM/PXE, STIG/IAVA, and NOSC operations.
Microsoft Active Directory, Microsoft SCCM, PXE Boot, STIG, IAVA, Microsoft Azure, NOSC
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1d
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Help Desk Technician
Wendell, North Carolina, United States
OnsiteFull Time
KIOTI Tractor
KIOTI Tractor: Manufactures and distributes tractors and agricultural machinery.
1+ YOEBachelor's degree in a related field, 1–3 years equivalent experience, or certifications. Requires Windows, Office 365, Active Directory, file systems, and IPv4 networking experience.
Microsoft Office 365, Windows 10, Bluetooth, Active Directory, Exchange Online, VMWare, Dynamics SL, RingCentral, Windows Server 2019, ERP, CRM, IPv4, SAN, NAS
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1w
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Help Desk/Desktop Support Analyst
Jacksonville, North Carolina, United States
$62k/yr OnsiteFull Time
Jones-Onslow Electric Membership Corporation
Jones-Onslow Electric Membership Corporation: Provides electric power distribution and utility services to members.
0+ YOERequires 0–2 years of technical support or IT help desk experience, with knowledge of Windows, macOS, Linux, networking, hardware, software, and customer support; A+ may substitute for experience.
Windows, macOS, Microsoft Active Directory, Microsoft Windows, Linux, Mac OS, Android, iOS, Webex Calling, VDI
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2mo
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Help Desk Support Service Specialist - Intermediate
Southport, North Carolina, United States
OnsiteFull Time
DecisionPoint
DecisionPoint: Provides IT and cybersecurity services for federal government agencies.
5+ YOEActive Secret clearance, eligible for CAC, 5+ years help desk/desktop/field IT experience, experience with Remedy/ServiceNow/AESD, Microsoft Windows and 365, printers/MFPs, basic networking, STIG/CAC familiarity; DoD certifications preferred.
AESD, Remedy, ServiceNow, Microsoft Windows, Microsoft 365
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3mo
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IT Help Desk Administrator
Charlotte, North Carolina, United States
$80k-$90k/yr OnsiteFull Time
Toppan Packaging Americas
Toppan Packaging Americas: Global packaging focused on sustainable packaging solutions.
2-3 years IT support, Associate or Bachelor’s in IT or related field, strong Windows/macOS, MS 365, AD, ITSM tools, and networking knowledge.
ServiceNow, Jira Service Management, Freshservice, Zendesk, Microsoft 365, Active Directory
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4w
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HELP DESK SUPPORT TECHNICIAN
Wilmington, North Carolina, United States
OnsiteFull Time
Liberty Healthcare Management
Liberty Healthcare Management: Provides integrated senior living and healthcare services.
Associate degree or equivalent experience, valid driver’s license, strong verbal/written communication, analytical problem-solving, customer service skills, familiarity with desktop OS, basic networking and hardware troubleshooting.
IT service management software, Wi-Fi
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3mo
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IT Help Desk Tier 1
Dallas or Orlando or Doral or Denver or Chicago or Owings Mills or Arlington or Richmond or Charlotte or North Charleston or Jacksonville or Nashville or Cleveland
OnsiteFull Time
DEX Imaging
DEX Imaging: Sells and services office printers and document management software.
2+ YOEProvide first-line IT support to internal users; troubleshoot hardware/software issues; remote assistance; onboarding hardware setup.
Windows, Mac OS X, Google Workspace, Office 365, VPN, TCP/IP
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2w
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Student- IT Help Desk Associate
Winston Salem, North Carolina, United States
OnsitePart Time
Salem Academy and College
Salem Academy and College: Provides private secondary and higher education for women.
Current Salem College student; no prior technical experience required; strong customer service and verbal/written communication skills; willingness to learn and follow procedures.
computers, projectors, online learning software, email, calendar applications, ticketing system, chat
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3mo
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IT Help Desk Tier 1
Dallas or Orlando or Doral or Denver or Chicago or Owings Mills or Arlington or Richmond or Charlotte or North Charleston or Jacksonville or Nashville or Cleveland or United States
OnsiteFull Time
DEX Imaging: Provides office imaging equipment and managed document solutions.
2+ YOEIT Helpdesk Tier 1 support; high school diploma; 2+ years experience; CompTIA A+ preferred; knowledge of Windows, Mac OS X, Google Workspace and Office 365; hardware peripherals; strong customer service.
Windows, Mac OS X, Google Workspace, Office 365, Printers, Scanners, VPN
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