31 help desk jobs at 29 companies in Gainesville, GA
1w
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Help Desk Engineer
Wilmington or Atlanta
$70k-$90k/yr OnsiteFull Time
3+ YOERequires 3–5 years in help desk, desktop support, or end-user computing; Windows, macOS, Active Directory, Microsoft 365, Intune, Jamf Pro, WSUS, networking, ticketing, and virtual desktop experience.
Windows, macOS, Microsoft 365, Active Directory, Microsoft Intune, Jamf Pro, Microsoft Autopilot, Microsoft Entra ID, Multi-Factor Authentication (MFA), Microsoft Windows, WSUS, ManageEngine Endpoint Central, NinjaOne, Action1, AWS WorkSpaces, PowerShell, TCP/IP, DNS, DHCP, VPN, IT Service Management (ITSM)
1w
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Help Desk Engineer
Wilmington or Atlanta
$70k-$90k/yr OnsiteFull Time
3+ YOERequires 3–5 years in help desk, desktop support, or end-user computing; Windows, macOS, Active Directory, Microsoft 365, Intune, Jamf Pro, patch management, endpoint deployment, virtual desktops, networking, and ITSM experience.
Microsoft Windows, macOS, Microsoft 365, Active Directory, Microsoft Intune, Jamf Pro, Microsoft Autopilot, Microsoft Entra ID, Multi-Factor Authentication (MFA), Microsoft Outlook, Microsoft Teams, Microsoft OneDrive, Microsoft Office, WSUS, ManageEngine Endpoint Central, NinjaOne, Action1, AWS WorkSpaces, PowerShell, TCP/IP, DNS, DHCP, VPN, IT Service Management (ITSM)
3mo
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Help Desk Support Technician
Atlanta, Georgia, United States
OnsiteFull Time
1+ YOE1–3 years IT Help Desk/Desktop Support; CompTIA A+; strong troubleshoot and customer service; experience with ticketing and remote tools.
ServiceNow, Remedy, Active Directory, Microsoft 365, PXE imaging, Virtual Private Network (VPN), Remote Desktop
1w
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Help Desk Technician
Atlanta, Georgia, United States
OnsiteFull Time
1+ YOEBachelor's degree in Management Information Systems or equivalent experience, 1+ year in IT, Windows 10 and Active Directory expertise, TCP/IP networking, Microsoft Office 365, and strong communication skills.
Windows, Microsoft Office, Microsoft SQL, Microsoft Exchange, Active Directory, Microsoft SharePoint, Citrix, TCP/IP, DNS, DHCP, Apple iPad, Microsoft Office 365, Dell Desktops, Adobe, Microsoft Visio, Microsoft Project
2mo
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Entry Level Help Desk Support Technician
Marietta or Kennesaw or Acworth
$35k-$50k/yr HybridFull Time
0+ YOE0–2 years IT experience; Windows, Microsoft 365, basic networking; strong customer service; able to learn in MSP environment; valid driver’s license.
Windows, macOS, Microsoft 365, Active Directory, Azure AD, Autotask PSA, VPN
2mo
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Entry Level Help Desk Support Technician
Marietta or Kennesaw or Acworth
$35k-$50k/yr OnsiteFull Time
0+ YOE0–2 years IT experience; Windows, Microsoft 365, basic networking; strong customer service; willingness to learn; valid driver’s license with clean record.
Autotask, ConnectWise, Microsoft 365, Windows, Azure Active Directory
2w
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Front Desk Agent - FT
Atlanta, Georgia, United States
OnsiteFull Time
Greet and register guests, process payments, handle phone and messages, resolve guest issues, and operate front-office computer systems; high school diploma preferred; prior hospitality experience helpful.
2w
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IT Service Representative (IT Help Desk)
Atlanta, Georgia, United States
OnsiteFull Time
1+ YOEHigh school diploma,1+ year technical support experience,1 IT certification or associate degree,experience with ticketing systems,Microsoft Office and remote support tools,strong troubleshooting and communication skills.
ticketing systems, Microsoft Office, remote support tools
2mo
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Helpdesk Engineer - Level II
Tyrone or Atlanta
$55k-$65k/yr OnsiteFull Time
3+ YOE3+ years IT support experience, High School diploma or equivalent (degree preferred), Microsoft 365 or Azure Fundamentals certification, Active Directory and Microsoft 365/Azure AD experience, networking and virtualization skills, strong communication and documentation.
ConnectWise, IT Glue, Microsoft Teams, Active Directory, Azure AD, Microsoft 365, DHCP, DNS, VPN, Remote Desktop, RD Gateway, TruGrid, Hyper-V, VMware ESXi, Cisco Meraki, AnyConnect VPN, Todyl SGN, ConnectWise PSA
5d
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Seasonal Customer Service Admissions/Application Support (US)
Atlanta, Georgia, United States
$14/hr RemoteSeasonal, Full Time
Must be 18+, pass a criminal background check, work flexible shifts, communicate effectively, use basic computer tools, and provide a quiet home office, high-speed wired internet, computer, and headset.
Microsoft Office Suite, Windows 8.1, Windows 10, macOS, Mavericks OS X, Yosemite OS X, El Capitan OS X, Sierra OS X, Chromebooks, Linux
2mo
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Guest Service Representative (Front Desk Agent) - WoodSpring Suites
Buford, Georgia, United States
$15-$17/hr OnsitePart Time
High school diploma preferred; prior hospitality or customer service helpful; English proficiency; 18+; eligible to work in the U.S.; basic computer skills.
Property Management System
3w
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Call Center Representative-Tucker, GA (Hybrid)
Tucker, Georgia, United States
$29k-$42k/yr HybridFull Time
2+ YOE2+ years customer service experience, proficiency with help desk and Microsoft Office, strong written and verbal communication and problem-solving skills.
Microsoft Office
1w
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Systems Support Lead (Remote)
Atlanta, Georgia, United States
RemoteFull Time
1+ YOE1+ years help desk/IT support experience, hardware and POS troubleshooting, Zenoti familiarity preferred, ticketing and invoice handling, strong communication and attention to detail.
Zenoti, Microsoft Excel, Zendesk, Freshdesk
3mo
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IT Support Specialist, Tier I – Shared Services
Alpharetta or Tennessee or Arkansas or Illinois or Missouri or Mississippi
RemoteFull Time
3+ YOEMid-career IT Support Specialist with 3+ years of experience; Tier 1 help desk; Windows/macOS; Microsoft 365; security basics; nonprofit experience preferred.
Windows 10/11, macOS, Microsoft 365, Entra ID/Azure AD, Intune, Jamf, Active Directory, VPN, DNS, DHCP, BYOD, ServiceNow, Freshservice, Jira Service Management, Zendesk
1mo
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Customer Support Specialist I/ II (2nd and 3rd shift)
Suwanee, Georgia, United States
OnsiteFull Time
2+ YOEHigh school diploma + 2 years customer service experience, experience with help desk and remote support tools, understanding of Python, strong communication and problem-solving skills.
Python, HTML, CSS, JavaScript, Android, iOS, APIs
3w
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Product Support Specialist I
Atlanta, Georgia, United States
OnsiteFull Time
Bachelor's in GIS/Geography or related, strong communication, familiarity with ESRI ArcGIS (ArcMap/ArcCatalog/ArcPro), Microsoft Office, help-desk experience; customer-facing technical support role.
ESRI ArcGIS, ArcMap, ArcCatalog, ArcPro, Microsoft Excel, Microsoft PowerPoint, Microsoft Word
1mo
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Bilingual CSR
Atlanta, Georgia, United States
$25k-$50k/yr OnsiteFull Time
Provide technical application support, resolve client issues to meet SLAs, document cases, follow processes, and participate in product training; experience with application support/help desk preferred.
RAVE
2w
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Field Service Engineer
Atlanta, Georgia, United States
FieldFull Time
3+ YOEAssociate's degree in IT or related field, 3+ years experience, hands-on desktop/network troubleshooting, help-desk collaboration, valid driver's license, ~70% travel within Atlanta territory.
1mo
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IT Services Support Technician
Atlanta, Georgia, United States
OnsiteFull Time
3+ YOE3+ years help desk/desktop or network support experience; proficiency with Apple hardware and modern OSes; customer-service orientation; ability to manage projects, hardware lifecycle, and vendor relationships.
macOS, iPadOS, iOS, Google Workspace, Gmail, Google Drive, Microsoft Windows, JAMF
6d
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Center of Excellence, Contact Center Manager, Shared Services
Alpharetta, Georgia, United States
HybridFull Time
5+ YOE5+ MgmtRequires 5+ years managing finance and accounting shared-services contact centers and automated help desk systems, plus experience with ticketing platforms, KPIs, SLAs, process transformation, and team leadership.
Point of Sale (POS), KPIs, SLAs