eMazzanti Technologies: Provider of managed IT, cybersecurity, and cloud consulting services.
Provide level 1 and 2 help desk support, troubleshoot via phone/email/remote control, work within a ticketing system, and demonstrate competency with Microsoft Office 365, Windows, Active Directory, and Watchguard Firewalls.
Microsoft Office 365, Microsoft Azure, Windows Operating systems, Active Directory, Watchguard Firewalls
Global Rescue: Provides medical, security, and crisis evacuation services to travelers.
1+ YOEIT help desk support experience; Windows 10/11; strong communication; bilingual English/Spanish preferred; familiarity with Microsoft 365 and cloud/AD concepts.
Fortinet FortiGate, Fortinet switches, Fortinet FortiAP, Windows 11, Microsoft 365, Entra ID, Active Directory, AWS, Azure, Asterisk, PBX
O&H Danish Bakery: Bakes and sells traditional Danish pastries and artisan goods.
Experience with Power Platform (Power Apps, Power Automate, Power BI), SharePoint/Dataverse integrations, SQL/APIs/JSON, Python scripting, and Tier 1 help desk support; some college in IT preferred.
Power Apps, Power Automate, Power BI, SharePoint, Dataverse, Microsoft 365, Intune, Python, SQL, REST APIs, JSON
Mendocino Farms: Operates a gourmet sandwich and salad restaurant chain.
1+ YOE1–2 years help desk/IT support experience (multi-site preferred); strong hardware, network and software troubleshooting; ticketing (Zendesk); Windows OS, TCP/IP, WiFi, VPN familiarity; excellent communication; associate/bachelor in IT preferred; ITIL/help-desk certs a plus.
Zendesk, TOAST, OLO, KDS, Windows OS, TCP/IP, WiFi, VPN
MV Transportation: Provides outsourced passenger transportation and transit management services.
IT help desk support with experience in Trapeze transit software, Active Directory, MS SQL, and networking; familiarity with Windows operating systems and Cisco networking; backup and disaster recovery understanding.
Trapeze, Active Directory, MS SQL Server, Networking, Windows OS, Cisco switches and routers
Archdiocese of San Antonio: Administers Catholic parishes, schools, and social welfare programs.
2+ YOE2+ years help desk support experience, O365 and Windows 11 proficiency, experience with Active Directory and knowledge-article creation; valid driver license and reliable transportation required.
A&T Systems: Provides managed IT and telecommunications services to government agencies.
3+ YOEThree+ years IT help desk experience; Windows and enterprise apps; networking (TCP/IP, DNS, DHCP, AD); DoD 8570/8140 cert; ability to obtain security clearance.
Windows, Active Directory, DNS, DHCP, ITSM, Remote support tools, Ticketing systems
Mendocino Farms: Premium fast-casual chain serving chef-inspired sandwiches and salads.
1+ YOE1-2 years help desk/IT support experience, strong hardware/network/software troubleshooting, ticketing (Zendesk) experience, communication skills, ability to lift 50 lbs, and maintain documentation.
TOAST, OLO, Zendesk, KDS, Windows OS, TCP/IP, WiFi, VPN
Epiphany Dermatology: Operates medical and cosmetic dermatology clinics across the United States.
Provide technical support and triage via help desk ticketing; troubleshoot hardware, software, network and user account issues; manage hardware procurement and remote troubleshooting; escalate and document resolutions.
Nuvem: Provides pharmacy technology and management services to healthcare providers.
Provide hybrid on-site IT help desk support, configure and maintain endpoints and network infrastructure, manage onboarding/offboarding and ticketing, support Office 365/Azure, and travel up to 25% with on-call rotation.
Windows, Apple, IoT, network printers, mobile phones, cameras, NVRs, ticketing systems, Microsoft Office 365, Azure, Azure Active Directory, Windows Server, Cisco routers, SonicWall, FortiGate, virtual machines, VDI, POS systems, Mobile Device Management (MDM)
Washington, D.C., District of Columbia, United States
HybridFull Time
Covington & Burling: Global law firm providing legal and regulatory counseling services.
5+ YOE5+ years help desk/IT support experience, experience with Windows 11 and Microsoft 365, strong troubleshooting and communication skills, ability to support enterprise environments, bachelor’s degree preferred, relevant certifications a plus.
Tekman Software Solutions: Provides application lifecycle management and hardware test software solutions.
Proven help-desk experience, strong knowledge of hardware, OS, software, and basic network troubleshooting; strong problem-solving and communication skills; familiarity with remote support and ticketing systems; relevant IT certifications preferred.
Lifeline of Ohio: Coordinates and facilitates organ and tissue donation services.
Provide tier-one IT support for hardware, software, network equipment; strong Microsoft Office/Office365 skills; help desk or IT support experience preferred; ability to lift 50 lbs and travel to member sites.
Microsoft Office 365, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Access, Microsoft Outlook, Microsoft SharePoint, Microsoft OneDrive, Skype, Microsoft Teams, Microsoft server applications, LAN/WAN networking technologies, IP phone systems, Unified Communications as a service
Endsight: Managed IT and cybersecurity services for small businesses.
5+ YOE5+ years IT help desk experience with previous MSP background required; reliable transportation and driver's license; strong customer service, communication, multitasking, and troubleshooting skills; preferred industry certifications and bachelor's degree.
Leading Technology Composites: Manufacturers of advanced composite armor and aerospace components.
Experience in help desk or IT support, strong Windows and Microsoft Office skills, familiarity with Active Directory, Power Apps, Power BI, basic networking, remote support, ticketing and asset management, strong communication and troubleshooting.
Windows, Microsoft Office, Microsoft Power Apps, Microsoft Power BI, Active Directory, SIEM
AlkamiNasdaq: ALKT: Provides cloud-based digital banking platforms for financial institutions.
2+ YOE2+ years help-desk experience; configure/troubleshoot Mac and Windows; Jira ticketing; identity/access administration; MFA resets and device provisioning; VPN/DNS/DHCP troubleshooting; use AI tooling; ability to work hybrid schedule.
The Sunshine House Early Learning Academy: Operates early learning centers providing childcare and educational programs.
1+ YOEMinimum one year multi-site help desk or call center experience; working knowledge of Windows 10, Office 365, iOS, NVR; proficiency with ticketing systems and remote support; strong customer service and communication skills.
Windows 10, Office 365, iOS, NVR, online ticketing systems, remote support tools
General RV Center: Retailer of recreational vehicles and related maintenance services.
2+ YOE2+ years help desk experience, Windows 11, Microsoft 365, strong PC/hardware and network troubleshooting skills, ticketing and remote support experience, ability to lift 50 lbs, reliable transportation; A+/Network+ and mobile OS knowledge preferred.
Windows 11, Microsoft 365, Microsoft Word, Microsoft Excel, Microsoft Outlook, iOS, Android