36 help desk it jobs at 29 companies in Washington, DC
2mo
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IT Help Desk Technician
Washington, D.C., District of Columbia, United States
HybridFull Time
5+ YOE5+ years help desk/IT support experience, experience with Windows 11 and Microsoft 365, strong troubleshooting and communication skills, ability to support enterprise environments, bachelor’s degree preferred, relevant certifications a plus.
Windows 11, Microsoft 365
5d
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IT Help Desk Specialist
Alexandria, Virginia, United States
OnsiteFull Time
3+ YOEBachelor’s degree in a related field, 3–5 years of end-user technical support, operating systems and hardware proficiency, ticketing system experience, inventory management, desk-side support, and US citizenship.
Windows, macOS, Microsoft Certified, ServiceNow, IT Service Management (ITSM), VPN
19h
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IT Help Desk SPECIALIST
Upper Marlboro, Maryland, United States
OnsiteFull Time
College diploma or university degree in computer science or 2 years equivalent experience; PC hardware, software, ticketing, troubleshooting, communication, and customer service skills required.
Remedy, ServiceNow, Okta, NinjaOne, Identity and Access Management (IAM), Remote Monitoring and Management (RMM)
19h
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IT Help Desk SPECIALIST
Upper Marlboro, Maryland, United States
OnsiteFull Time
2+ YOERequires a computer science diploma or degree or equivalent experience, ticketing-system experience, hardware troubleshooting, desktop software support, research, communication, prioritization, and problem-solving skills.
Remedy, ServiceNow, Okta, NinjaOne, Microsoft Windows, Identity and Access Management (IAM), Remote Monitoring and Management (RMM)
1mo
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IT Help Desk Specialis
Washington, District of Columbia, United States
OnsiteContract
Provide enterprise endpoint and desktop support for Windows/macOS, imaging, Active Directory/Entra ID administration, MDM, Ivanti/KACE/JAMF/Intune experience, strong troubleshooting and security-focused practices.
Windows, macOS, Active Directory, Microsoft Entra ID, Ivanti EPM, KACE, Sentinel, VSOC, JAMF, Microsoft Intune, Event Viewer, macOS Console, BitRaser, AWS
3d
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IT Help Desk I
Fairfax, Virginia, United States
$45k-$65k/yr OnsiteFull Time
2+ YOETwo years of corporate IT experience, troubleshooting and customer service skills, security knowledge, hardware and software support abilities, strong communication, and reliable transportation. U.S. work authorization required.
Microsoft Office 365, Adobe Suite, Encompass, Microsoft Active Directory, Microsoft Intune, Autopilot, Spiceworks, ConnectWise, ZenDesk, LogMeIn, GoToAssist, ScreenConnect, Encompass 360, Windows 10
3mo
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IT Help Desk Tier 1
Dallas or Orlando or Doral or Denver or Chicago or Owings Mills or Arlington or Richmond or Charlotte or North Charleston or Jacksonville or Nashville or Cleveland or United States
OnsiteFull Time
DEX Imaging: Provides office imaging equipment and managed document solutions.
2+ YOEIT Helpdesk Tier 1 support; high school diploma; 2+ years experience; CompTIA A+ preferred; knowledge of Windows, Mac OS X, Google Workspace and Office 365; hardware peripherals; strong customer service.
Windows, Mac OS X, Google Workspace, Office 365, Printers, Scanners, VPN
3w
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IT Help Desk & Systems Administrator
Glen Burnie, Maryland, United States
$70k-$100k/yr OnsiteFull Time
3+ YOE3+ years IT support or systems administration experience; Windows and server administration; Active Directory, Microsoft 365, Azure AD/Entra ID experience; networking fundamentals; familiarity with NIST 800-171/CMMC.
Active Directory, Microsoft 365, Azure AD/Entra ID, Windows Server, Group Policy, VMware, Hyper-V, Jira
2mo
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IT Help Desk Tier 1
Dallas or Orlando or Doral or Denver or Chicago or Owings Mills or Arlington or Richmond or Charlotte or North Charleston or Jacksonville or Nashville or Cleveland
OnsiteFull Time
2+ YOEProvide first-line IT support to internal users; troubleshoot hardware/software issues; remote assistance; onboarding hardware setup.
Windows, Mac OS X, Google Workspace, Office 365, VPN, TCP/IP
1w
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IT Desk Support Analyst
Columbia, Maryland, United States
$24-$27/hr OnsiteFull Time
1+ YOERequires Azure, Azure AD, and Office365 administration experience; MDM, Microsoft Office, Windows, networking, cybersecurity, PowerShell, remote desktop, and help desk software experience. A bachelor's degree and 1-3 years of IT experience are preferred.
Microsoft Azure, Azure AD, Office365, Microsoft Office, Windows, PowerShell, Android, Apple, Mobile Device Manager, remote desktop applications, help desk software, wireless networks
19h
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IT Support Specialist
Fairfax, Virginia, United States
HybridFull Time
3+ YOERequires 3–5 years of Tier 2 IT help desk or technical support experience, Microsoft 365 administration, SharePoint, Teams, OneDrive, and Jira Service Management experience; regulated-environment experience preferred.
Microsoft 365, SharePoint Online, Microsoft Teams, OneDrive for Business, Jira Service Management (JSM), Entra ID (Azure AD), Microsoft 365, SSO, SAML, API, CMMC, NIST, ISO, HIPAA, Oracle
1w
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Technical IT Support - Help Desk(Job 1417)
Bethesda, Maryland, United States
$70k-$75k/yr OnsiteFull Time
1+ YOEBachelor's degree plus 1 year or associate degree plus 3 years of relevant IT experience; Google Workspace, Microsoft 365, Slack, ServiceNow, customer communication, and ability to obtain Public Trust clearance.
Google Sites, Google Workspace, Microsoft 365, Slack, ServiceNow, ITSM, Google Workspace, Microsoft 365, COTS, GOTS, SLA
3w
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IT Service Desk Operations Program Manager
Alexandria, Virginia, United States
$97k-$162k/yr OnsiteFull Time
8+ YOEBachelor's degree, minimum 8 years managing enterprise help desk/service desk operations, 8 years federal customer service experience, ITIL Foundation, ability to obtain Public Trust clearance.
4w
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IT Associate
DC or United States
$72k-$81k/yr RemoteFull Time
3+ YOE3+ years IT help-desk or systems administration experience; Google Workspace or Microsoft 365 administration; Apple device support and MDM; security-first mindset; strong interpersonal and multitasking skills; successful background check required.
Google Workspace, Microsoft 365, Mobile Device Management (MDM)
2mo
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IT Administrator (Deskside Support Specialist)
Washington, District of Columbia, United States
OnsiteFull Time
5+ YOEBachelor’s degree or equivalent experience; 5+ years IT help desk/technical support; AD/Windows/Microsoft Office; strong customer service.
Active Directory, Windows operating system, Microsoft Office, IT ticketing system, Cisco networking equipment, VPNs
1w
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IT Support Specialist
Alexandria, Virginia, United States
$46k-$55k/yr OnsiteFull Time
1+ YOEHigh school diploma/GED,1+ years help-desk experience,experience with software installation,troubleshooting,user support,good communication and problem-solving skills,ability to travel to branch locations.
1w
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Corporate IT Manager
Reston, Virginia, United States
$140k/yr HybridFull Time
7+ YOERequires 7+ years of corporate IT experience, Microsoft ecosystem administration, endpoint and identity lifecycle management, help desk leadership, compliance frameworks, projects, vendors, budgets, documentation, and BC/DR planning.
Microsoft 365, Microsoft Entra ID, Azure, Exchange Online, SharePoint Online, Teams, Microsoft Intune, Microsoft Defender, Power Platform, Power Automate, Power BI, Slack, Microsoft Excel, AI, NIST 800-171, CMMC, ISO 27001, CMMI, ITIL
2d
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Healthcare IT Support Specialist
Greenbelt, Maryland, United States
OnsiteFull Time
3+ YOEAssociate's or bachelor's degree in IT or related field, or equivalent experience; 3+ years in IT support; desktop, server, networking, application, telephony, and help desk support skills.
EMR, NextGen, EHR, TCP/IP, DNS, DHCP, VoIP, SIP, IVR, CompTIA A+, Network+, Server+
2w
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IT Support Technician
Washington, District of Columbia, United States
$62k-$68k/yr HybridFull Time
1+ YOE1+ year help-desk experience; high school diploma required (bachelor's preferred); familiarity with hardware, Windows, ServiceNow, Adobe Suite; ability to lift up to 50 lbs; strong communication and customer-service skills.
ServiceNow, Windows, Adobe Suite
3w
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Corporate IT Support Technician
Chantilly or United States
HybridFull Time
1+ YOEAssociate degree or equivalent,1–3 years help desk/desktop support,strong Windows knowledge,ticketing/ITSM experience,customer service skills,U.S. citizenship required.
Windows, macOS, ticketing systems, Microsoft 365, Exchange Online, Teams, SharePoint Online, OneDrive, Entra ID, Intune, Active Directory, Group Policy, Teams Rooms, VPN
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