26 help desk jobs at 16 companies in Norfolk, VA
2mo
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Junior Tier II Help Desk Agent
Chesapeake, Virginia, United States
OnsiteFull Time
0+ YOE0–2 years IT support/help desk; strong MS 365, Windows 10/11, Azure AD/Entra ID; basic networking; ITSM experience; good communication and documentation.
Microsoft 365, Windows, Azure Active Directory, Intune, SCCM/ConfigMgr, PowerShell, Exchange Online, Teams, SharePoint Online, OneDrive
1mo
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Sr Help Desk Specialist / Installer
Yorktown, Virginia, United States
OnsiteFull Time
5+ YOEDOD Secret clearance required, IAT II/ Security+ certification, BA/BS or equivalent, 5+ years relevant experience, help desk management, troubleshooting, PC OS, networking, and SOP development.
CANES, ISNS, COMPOSE, SHIPMAIN, Navy Data Environment (NDE), Windows Server
1w
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IT Help Desk Technician
Virginia Beach, Virginia, United States
OnsitePart Time
Provide customer-focused IT support to students, faculty, and staff; troubleshoot computer and classroom technology; strong attention to detail, communication, independence, and willingness to learn.
1mo
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Help Desk Technician - Overnight - Top Secret
Portsmouth, Virginia, United States
$65k-$68k/yr OnsiteFull Time
2+ YOETop Secret clearance (SCI eligible), CompTIA Security+ CE required, 2+ years tier II support experience (4+ for tier III), experience with Windows/macOS, Microsoft 365, RDP, SCCM, ticketing systems, Active Directory, and networking basics.
Windows, macOS, Microsoft 365, Microsoft Outlook, Microsoft Teams, Microsoft OneDrive, Microsoft SharePoint, Remote Desktop Protocol (RDP), System Center Configuration Manager (SCCM), ServiceNow, BMC Remedy, Jira, Active Directory
1mo
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Senior Project Support / Federal Travel Help Desk Specialist - NASA Langley
Hampton, Virginia, United States
HybridFull Time
4+ YOEExpert knowledge of Federal Travel Regulation and NASA travel operations; 4+ years federal travel support experience; U.S. citizenship/permanent residency and background investigation required.
ConcurGov, Go.gov, Microsoft Excel, Microsoft Word, Microsoft Outlook, Microsoft PowerPoint, Microsoft Teams, Adobe Acrobat, SharePoint
5d
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TowneBank Mortgage - On-site Service Desk Specialist I
Norfolk, Virginia, United States
$50k-$65k/yr OnsiteFull Time
3+ YOERequires 3+ years of IT support experience, including 2 years in a formal help desk; Windows, Mac, Microsoft Office, hardware, troubleshooting, communication, customer service, and ability to lift 40 pounds.
Windows 11, Microsoft Office 365, Mac OS, Microsoft Office, Microsoft Desktop Operating Systems
5d
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TowneBank Mortgage - On-site Service Desk Specialist I
Norfolk, Virginia, United States
$50k-$65k/yr OnsiteFull Time
3+ YOERequires 3+ years of IT support experience, including 2+ years in a formal help desk organization, Windows, Microsoft Office 365, Mac OS, hardware troubleshooting, communication, and ability to lift 40 pounds.
Windows 11, Microsoft Office 365, Mac OS, Microsoft Office, CPUs, I/O, NIC modules, RAM
5d
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TowneBank Mortgage - On-site Service Desk Specialist I
Norfolk, Virginia, United States
$50k-$65k/yr OnsiteFull Time
3+ YOERequires 3+ years of IT support experience, including 2+ years in a formal help desk, Windows and Mac OS troubleshooting, Microsoft Office support, hardware knowledge, communication skills, and ability to lift 40 pounds.
Windows 11, Microsoft Office 365, Mac OS, Microsoft Office, Microsoft Desktop Operating Systems
1mo
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Service Desk Analyst I (Shift: Sat - Wed 3:00 pm - 12:00 am EST) Req#1279)
Virginia Beach, Virginia, United States
$17-$24/hr OnsiteFull Time
1+ YOEHigh school diploma, 1+ year customer service experience, knowledge of software/hardware, call tracking/ServiceNow, Microsoft Excel/Word/Outlook, strong verbal/written communication; IT certification or associate degree or 2 years help desk experience preferred.
ServiceNow, Microsoft Excel, Microsoft Word, Microsoft Outlook
2w
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IT Support Technician / Junior Systems Administrator
Hampton, Virginia, United States
$17-$20/hr OnsiteFull Time
Provide desktop/help-desk support, maintain hardware, software, network and server systems; support Windows/Mac, Active Directory, and assist with Windows Server administration.
Active Directory, Windows Server, Group Policy, Microsoft 365, Microsoft Office, Windows, Mac
2mo
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Junior Network Operations Center Technician Student Worker (Federal Work Study Eligible Regent University students Only)
Virginia Beach, Virginia, United States
OnsitePart Time
Regent University: A private Christian university providing undergraduate and graduate education.
Monitor network performance, handle Help Desk tickets, document incidents, assist resolution, and collaborate with senior technicians. Familiarity with Windows/Linux, networking concepts, and monitoring tools.
VMware, Windows, Linux, TCP/IP, DNS, DHCP
1mo
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Information Technology Manager
Virginia Beach, Virginia, United States
$87k-$114k/yr OnsiteFull Time
12+ YOE12+ years managing government IT programs, hardware/software, databases, sysadmin, cybersecurity, help desk, networks; U.S. citizenship and Secret clearance eligibility required; BLS/ACLS not required.
Microsoft products, CAD, HMS, IPDE, CMC, CMMC
2d
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VOIP ENGINEER (LEVEL I-IV Non-Competitive Progression)
Virginia Beach, Virginia, United States
$53k-$103k/yr OnsiteFull Time
2+ YOERequires 3 years of general technical experience and 2 years of IT, help desk, or related technical experience, or qualifying education substitution. Requires IA and Cisco networking certifications, with clearance eligibility.
CUCM, Unity Connection (CUC), VoIP, Unified Communications, IP phones, softphones, SolarWinds, DHCP, DNS, QoS, RMF, STIGs, PCI
4w
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Program Management Manager
Suffolk, Virginia, United States
HybridFull Time
15+ YOEBachelor's in IT/CS, 15 years relevant experience, U.S. citizen, Top Secret clearance at start and ability to obtain TS/SCI, experience leading teams of 10+, IT help desk/ITSM (ITIL) expertise.
ITIL, Naval Enterprise Support Desk
1mo
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Sr Analyst | FSMS EBS Master Data Lead
Chesapeake, Virginia, United States
OnsiteFull Time
6+ YOEBachelor's degree, 6+ years related experience with significant help-desk or application support leadership; ServiceNow and user account administration experience; ability to obtain Public Trust clearance and pass federal background check.
ServiceNow, ALM, FSMS, Oracle Federal Financials, ITSM
1mo
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Information Systems Analyst
Williamsburg or Poquoson or James City County or York County
OnsiteFull Time
Provide help desk and EHR support, manage user access and passwords, analyze and validate data, create and maintain system/process documentation, and support implementations; strong MS Office skills and project collaboration required.
EHR, EMR, Citrix, Remote Desktop, Microsoft Word, Microsoft Excel, Microsoft Access, Microsoft Visio, Microsoft PowerPoint, Microsoft Project
3w
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SITEC - PC Technician - Little Creek, VA
Virginia Beach, Virginia, United States
$51k-$82k/yr OnsiteFull Time
2+ YOERequires DoD TS/SCI clearance, DoD 8570.01-M IAT II, education/experience combinations (BS+2, AA+4, HS+6), help desk management, PC OS and network knowledge.
4w
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Computer Operator
Norfolk, Virginia, United States
$50k/yr OnsiteFull Time
1+ YOEActive U.S. Secret clearance required, 1 year help-desk or deskside support experience, Security+ CE, DLA CE Cert IA role may be obtained upon hire, strong communication and systems operation skills.
3w
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SITEC - PC Technician - Little Creek, VA
Virginia Beach, Virginia, United States
$51k-$82k/yr OnsiteFull Time
2+ YOEDoD TS/SCI clearance and DoD 8570.01-M IAT II certification required; education/experience mix (BS+2,AA+4,HS+6). Help-desk, PC/OS, networking, and inventory management experience required.
2w
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Technology Support Specialist
Portsmouth, Virginia, United States
$24-$39/hr OnsiteFull Time
3+ YOEMinimum 3 years desktop support experience, MTA certification or associate degree preferred; strong PC hardware and Windows (7/8/10), TCP/IP, Active Directory, remote access, help desk and customer-service skills; ability to lift up to 50 lbs.
Windows 7, Windows 8, Windows 10, TCP/IP, Active Directory, Remote Access
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