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177 help desk jobs at 112 companies in Virginia

2mo
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Help Desk Manager
Tysons Corner, Virginia, United States
$120k-$135k/yr OnsiteFull Time
Integral Federal
Integral Federal: Delivers technology and intelligence solutions for national security missions.
5+ YOE2+ MgmtBachelor's degree with 5 years IT support,2 years help desk management,ITIL v4 certified,Secret clearance required,experience with service desk operations and performance management.
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2mo
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Help Desk Specialist
Springfield, Virginia, United States
OnsiteFull Time
Ascension Federal Services
Ascension Federal Services: Provides technical support and services to users
3+ YOEBachelor's degree in CS or related field; 3+ years in help desk; Windows, Office, networking knowledge; strong communication and problem-solving; team-oriented.
Windows, Microsoft Office, Networking, Ticketing system
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2d
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Help Desk Technician
Reston, Virginia, United States
$55k-$60k/yr OnsiteFull Time
NVR
NVRNYSE: NVR: Constructs residential homes and provides mortgage and title services.
2+ YOERequires 2+ years of technical support experience, help desk team experience, Dell and Lenovo hardware experience, Windows and Office support, communication skills, and project management ability.
Microsoft Windows, Dell, Lenovo, Office 2016, Jira
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2mo
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Help Desk Specialist
Washington or Virginia or United States
RemoteFull Time
ECS
ECSNYSE: ASGN: Provides advanced technology and engineering services to government agencies.
Bachelor's in CS/InfoSec or related, active Public Trust clearance, help desk experience supporting Health IT/software development, reside in Washington DC metro area, ability to travel CONUS.
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2w
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Help Desk Specialist
Arlington, Virginia, United States
$24-$32/hr OnsiteFull Time
Koniag Government Services
Koniag Government Services: Providing technical and professional services to federal agencies.
2+ YOEActive Secret clearance, high school diploma/GED, 2 years help desk experience, familiarity with Active Directory, VDI/VMware, IA requirements, and Microsoft software; strong troubleshooting and communication skills.
Active Directory, Virtual Desktop Infrastructure (VDI), VMware, VOIP
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1mo
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Help Desk Technician
Arlington, Virginia, United States
HybridFull Time
IntraFi
IntraFi: Provides deposit placement and liquidity management services for banks.
1+ YOE1–3 years help desk experience, experience with AI tools, BS or equivalent experience, strong written/oral communication, problem solving, multitasking, and organizational skills; financial services background beneficial.
Artificial intelligence (AI) tools
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3w
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Help Desk Specialist
Arlington, Virginia, United States
$45k-$50k/yr HybridFull Time
TechFlow
TechFlow: TechFlow provides infrastructure support and digital services for government.
2+ YOEBachelor's in IT/CS,2+ years help-desk/desktop support,ITIL familiarity,Windows and Microsoft Office 365 proficiency,experience with Remedy or ServiceNow,PC and LAN fundamentals,ability to obtain Public Trust.
Windows, Microsoft Office 365, Remedy, ServiceNow
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1mo
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Help Desk Manager
Reston, Virginia, United States
OnsiteFull Time
Stanley Martin Homes
Stanley Martin Homes: Designs and builds residential homes and master-planned communities.
5+ YOE2+ Mgmt5+ years IT support experience with 2+ years leading help desk teams; experience with multi-site support, ticket/ SLA management, process and knowledge management; strong people management, communication, and reporting skills; ITIL preferred.
Microsoft, Dayforce Wallet
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Help Desk Analyst
Quantico, Virginia, United States
OnsiteFull Time
Agile Defense
Agile Defense: Provides IT modernization and cybersecurity for federal government agencies.
2+ YOESecret clearance required; IAM I (CAP, CND, Cloud+, GSLC, Security+ CE) required; ITILv4 desired; 2+ years help desk experience; experience with Windows, Microsoft Office, and Remedy; strong communication and problem-solving skills.
Windows, Microsoft Office, Remedy Ticketing System
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1w
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Help Desk Professional
Arlington, Virginia, United States
$50k-$60k/yr OnsiteFull Time
Tecolote Research
Tecolote Research: Provides defense acquisition consulting, analytics, and software solutions.
0+ YOE0-2 years help desk experience preferred, high school diploma, US citizenship and ability to obtain security clearance, Windows/Active Directory/Office 365/Exchange/Okta knowledge, strong communication and problem-solving skills.
Windows, Active Directory, Okta, Exchange, Office 365, Windows Server
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1w
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APACS Help Desk Coordinator
Arlington, Virginia, United States
OnsiteFull Time
Apogee Engineering
Apogee Engineering: Delivers engineering and advisory services for national security missions.
10+ YOEUS citizen with active Top Secret/SCI clearance, bachelor’s degree, 10 years technical experience (5 years DoD), experience overseeing help desk and APACS support.
APACS, NIPRNET, SIPRNET, API, DISA
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2mo
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Help Desk Technician I
Manassas, Virginia, United States
OnsiteFull Time
Three Saints Bay
Three Saints Bay: Provides engineering and technical services to federal government agencies.
1+ YOE1–2 years IT support/help desk; strong customer service; familiar with Microsoft 365; basic networking; able to multitask in agile environment.
Microsoft 365, Azure Active Directory, Intune, VPN, DNS, DHCP, TCP/IP, End-user ticketing systems, ZenDesk, ServiceNow, Jira Service Management
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2mo
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Spatial Front, Inc - Help Desk Associate
Arlington, Virginia, United States
OnsiteFull Time
Spatial Front
Spatial Front: IT solutions and mission support for government agencies.
3+ YOE3+ years in help desk or service desk; BS/BA or equivalent; US citizenship with active Secret clearance; experience with PeopleSoft HCM/CRM; familiarity with ITSM and federal environment.
PeopleSoft HCM, PeopleSoft CRM, ITSM, SQL
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Help Desk Manager Level I
Rosslyn, Virginia, United States
$165k/yr OnsiteFull Time
ActioNet
ActioNet: Provides IT modernization and cybersecurity services for government agencies.
2+ YOEBachelor's in IT or equivalent experience, 2+ years IT support/help desk experience, familiarity with ServiceNow or Zendesk, Windows/macOS knowledge, strong communication, and relevant certifications (CompTIA A+, ITIL, HDI, COBIT).
ServiceNow, Zendesk, Windows, macOS, ITIL
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Information Technology Help Desk Technician
Richmond, Virginia, United States
OnsiteFull Time
New Horizon Bank
New Horizon Bank: Provides community banking and commercial financial services in Virginia.
Working knowledge of Microsoft Windows, Microsoft 365, Active Directory, networking fundamentals; strong troubleshooting and customer service skills; associate's degree in IT or equivalent experience; 1–3 years help desk experience preferred.
Microsoft Windows, Microsoft 365, Active Directory
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Help Desk Lead/CAB Manager
Arlington, Virginia, United States
$100k-$135k/yr OnsiteFull Time
ValidaTek
ValidaTek: Provides IT modernization and systems engineering for federal agencies.
5+ YOE5+ years help desk experience in DoD IT, bachelor’s degree required, HDI Support Center Manager certification, TS/SCI clearance, knowledge of Tech Control equipment, networking, incident/change management, and strong communication skills.
Switches, Encryption devices, Network Operation Consoles, DISAC 310-175-9
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2mo
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Tier 1 Help Desk Technician
Herndon or Washington
$20-$24/hr OnsiteFull Time
Iron Bow Technologies
Iron Bow Technologies: Provides IT infrastructure and cybersecurity services to government agencies.
2+ YOE2+ years help desk/IT support experience; HS diploma; experience with Cherwell or ServiceNow; knowledge of Microsoft Office, Exchange, Active Directory, and iOS; strong phone and written communication; US citizenship and ability to obtain Secret clearance; HDI CSR/MCP/Google IT certifications or commitment to obtain.
Cherwell, ServiceNow, Microsoft Outlook, Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Microsoft Exchange, Active Directory, iOS, ACD
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2mo
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Junior Tier II Help Desk Agent
Chesapeake, Virginia, United States
OnsiteFull Time
StratasCorp
StratasCorp: Provides information technology services to government and defense agencies.
0+ YOE0–2 years IT support/help desk; strong MS 365, Windows 10/11, Azure AD/Entra ID; basic networking; ITSM experience; good communication and documentation.
Microsoft 365, Windows, Azure Active Directory, Intune, SCCM/ConfigMgr, PowerShell, Exchange Online, Teams, SharePoint Online, OneDrive
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4d
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Help Desk Specialist I – Tier 1
Virginia, United States
$17/hr RemoteFull Time
Chenega IT Enterprise Services
Chenega IT Enterprise Services: Provides professional IT and mission support services to government agencies.
1+ YOEHigh school diploma/GED and 1+ year of IT help desk or technical customer support experience. Requires U.S. citizenship, CBP background investigation, rotating 24/7 shifts, and ability to travel 10%.
ServiceNow, Microsoft Office, Microsoft Project, Active Directory, GlobalProtect, Zscaler, Automated Commercial Environment (ACE), Amazon Connect, Windows OS, VPN, PIV
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6d
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Help Desk/Test Engineer 02916
Alexandria, Virginia, United States
$65k-$80k/yr OnsiteFull Time
Syneren Technologies
Syneren Technologies: Provides technology and engineering services to federal government agencies.
4+ YOEBachelor's degree or equivalent experience, 4+ years in help desk and software testing, active U.S. Secret clearance, CompTIA Security+ and AZ-900 certifications, and experience with testing tools and IT support.
JIRA, Azure DevOps, Active Directory, SDLC, Agile, DevOps, E-Verify
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