549 service desk technician jobs at 370 companies in United States
2d
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Service Desk Technician
Washington, District of Columbia, United States
$71k-$90k/yr OnsiteFull Time
8+ YOEBachelor's degree with 8+ years of service desk support experience or commensurate experience; ability to maintain a Public Trust clearance.
PC, servers, modems, multiplexers, PC software, telephones, PBX
1w
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Service Desk Technician
Aberdeen Proving Ground, Maryland, United States
OnsiteFull Time
2+ YOEHigh school diploma and 2 years of IT or service desk experience, Cisco experience, U.S. citizenship, active DoD Secret clearance, and IAT Level II certification required.
Cisco, Microsoft 365, CompTIA Security+ CE, CCNA Security, GICSP, GSEC, SSCP
3mo
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Service Desk Technician
Arlington, Virginia, United States
$50k-$70k/yr OnsiteFull Time
2+ YOE2+ years service desk experience, CompTIA Security+ required, Secret clearance and U.S. citizenship required; duties include first-level user support, troubleshooting, and liaison work.
Window servers
1mo
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Service Desk Technician
Lenexa, Kansas, United States
OnsiteFull Time
1+ YOE1–2 years IT service desk experience; strong customer service, Microsoft 365/Windows fundamentals, networking and identity basics, hardware/software troubleshooting, mobile device support, documentation skills, and practical use of AI tools.
Microsoft 365, Entra ID, Azure AD, Microsoft Teams, VPN, ServiceNow ITSM, ServiceNow Knowledge, Microsoft Copilot Studio, Microsoft Copilot, Power Platform, Power Automate, ChatGPT, Microsoft Office
2w
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Service Desk Technician
Washington, District of Columbia, United States
OnsiteFull Time
5+ YOERequires 5–6 years of service desk or systems engineering support and leadership, technical troubleshooting, ITIL processes, ticketing systems, VIP support, and strong written and verbal communication skills.
ServiceNow, ITIL, Microsoft Exchange, Microsoft System Center Endpoint Protection, Microsoft Distributed File System (DFS), Apple, Android, Mobile Device Management (MDM), Microsoft Intune, Microsoft Active Directory (AD), Microsoft Domain Name Services (DNS), Microsoft Dynamic Host Configuration Protocol (DHCP), Virtual Private Network (VPN), WiFi, Checkpoint Full Disk Encryption, Microsoft Teams, Microsoft SharePoint, Microsoft Windows 10, Microsoft Windows 11, Adobe, Microsoft Office, Voice over Internet Protocol (VOIP), BitLocker, Outlook, Video Teleconferencing (VTC)
3w
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Service Desk Technician
Lenexa, Kansas, United States
OnsiteContract
1+ YOE1–2 years IT service desk experience; strong customer service and written/verbal communication; foundational Microsoft 365 and Windows knowledge; networking and identity basics (Entra ID/Azure AD); ServiceNow ticketing; practical AI tool use (Copilot/ChatGPT).
ServiceNow, Microsoft 365, Microsoft Office, Windows, Entra ID, Azure AD, Microsoft Teams, VPN, Microsoft Copilot, Microsoft Copilot Studio, ChatGPT, Power Platform, Power Automate
1mo
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Service Desk Technician Level 2
Rochester, Michigan, United States
$55k-$70k/yr HybridFull Time
2+ YOE2+ years service desk experience, strong troubleshooting across servers, networking, desktops; ability to mentor junior technicians, work independently, and document in PSA systems.
Microsoft 365, Windows Server, IIS, Exchange, Active Directory, Palo Alto, Juniper, Datto RMM, AutoTask PSA, MS SQL Server, Windows, Mac OS, iOS, Outlook
2w
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Service Desk Technician
Boca Raton, Florida, United States
OnsiteFull Time
Provide onsite technical support for Windows, Microsoft Office 365, Citrix and printers; strong communication, problem-solving, and customer-service skills; 1+ years help-desk experience; ability to work nights, weekends, overtime, and on-call.
Windows, Citrix, Microsoft Office 365, Outlook, Teams, Excel
4w
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Service Desk Technician
Austin, Texas, United States
$20-$26/hr RemoteContract
Tier 1 remote service desk role requiring live call handling, ticket triage, Microsoft 365 administration, strong communication, documentation skills, and willingness to obtain CompTIA A+ (30 days) and MS-900 (90 days).
Microsoft Copilot, Microsoft 365, HaloPSA, NinjaOne, GoTo, Microsoft Teams, SharePoint, Entra ID (Azure AD)
2mo
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Service Desk Technician I
Washington, District of Columbia, United States
HybridFull Time
2+ YOEAuthorization to work in the U.S., ability to obtain Public Trust clearance, minimum 2 years IT help desk experience (CompTIA A+ may substitute for 1 year), Service Desk and workstation troubleshooting skills.
ServiceNow, 10Zig zero clients
2mo
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Service Desk Technician
Boca Raton, Florida, United States
$50k-$65k/yr HybridFull Time
2+ YOE2+ years IT help desk/MSP experience; intermediate Windows/Mac troubleshooting; Microsoft 365, Active Directory, and Intune familiarity; strong communication and willingness to learn.
Microsoft 365, Active Directory, Microsoft Intune, Windows, Mac
2mo
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Service Desk Technician I
Nottingham, Maryland, United States
$22-$27/hr OnsiteFull Time
2+ YOEAssociate's degree (or IT certifications), 2 years help desk/IT support experience, strong communication and time-management, troubleshooting, ticketing, and customer service skills.
Microsoft PowerShell, Microsoft Windows 10, Microsoft Windows Server 2012, GPS, CIM
4w
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Service Desk Technician I
Tampa, Florida, United States
$37k-$47k/yr OnsiteFull Time
Answer and manage service desk tickets, provide hardware/software/network support, document systems, strong communication and troubleshooting skills; CompTIA A+/Network+ or MS-900 preferred.
1mo
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Service Desk Technician L2
San Francisco, California, United States
$38-$41/hr OnsiteFull Time
2+ YOE2+ years help desk experience with walk-up service; strong Mac and PC support, network troubleshooting, collaboration tools (Slack, Teams, Google Workspace), ticketing/process knowledge, customer service and coaching skills.
ServiceNow, Mac OS, Slack, Microsoft Teams, Google Workspace
3w
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Senior Service Desk Technician
San Francisco, California, United States
$85k-$91k/yr HybridFull Time
5+ YOE5+ years service desk experience; Windows and macOS support; Microsoft 365, Intune, Jamf, Exchange Online, Entra ID; Okta identity administration; ITSM experience; ITIL, networking, and scripting skills; mentoring and customer service.
Windows 10, Windows 11, macOS, Microsoft 365, Microsoft Intune, Jamf, Exchange Online, Entra ID, Okta, ServiceNow, Jira, PowerShell, Bash
1mo
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Senior Service Desk Technician
Franklin, Tennessee, United States
$75k/yr OnsiteFull Time
5+ YOEBachelor's preferred,5+ years IT support (2+ in senior/service desk),experience with Windows,Microsoft 365,Active Directory/Entra ID,networking (DHCP,DNS,VPN),healthcare/HIPAA awareness,customer service and mentoring skills.
Microsoft 365, Outlook, Teams, OneDrive, SharePoint, Active Directory, Entra ID, Denticon, Cloud 9, DSN Cloud, DHCP, DNS, VPN, VoIP
1d
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SERVICE DESK TECHNICIAN I
Bangor, Maine, United States
$50k-$70k/yr OnsiteFull Time
1+ YOEPreferred: 1+ year supporting Microsoft desktop operating systems, Microsoft Office, Active Directory, or service desks; Microsoft Office 365 experience, documentation, communication, and an IT college degree preferred.
Microsoft desktop operating systems, Microsoft Office, Microsoft Active Directory, Microsoft Office 365
3w
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Service Desk Technician I
West Des Moines, Iowa, United States
OnsiteFull Time
0+ YOE0-2 years service desk experience, associate or bachelor\u001fdegree or equivalent, proficiency with Windows 11, Microsoft 365, Entra ID, Active Directory, endpoint management, and FreshService; CompTIA A+ preferred.
Windows 11, Microsoft 365, Entra ID, Active Directory, Intune, Automox, FreshService
3w
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Service Desk Technician I
Coeur d'Alene or United States
RemoteFull Time
1+ YOE1+ year technology/service desk experience, high school diploma/GED, A+ and Microsoft Products preferred, ITIL and healthcare experience a plus, ability to troubleshoot, attend work, participate in on-call and occasional travel.
ServiceNow, SSO, Okta, Office Applications
2mo
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Senior Service Desk Technician
Phoenix, Arizona, United States
OnsiteFull Time
5+ YOE5+ years IT support experience with 2+ years in Tier 2/senior service desk, Windows/macOS and Microsoft 365 support, Active Directory/Entra ID and networking fundamentals, strong communication and documentation skills.
Windows, macOS, Microsoft 365 (Outlook, Teams, OneDrive, SharePoint), VoIP, VPN, Active Directory / Entra ID, DHCP, DNS, Wi-Fi, Denticon, Cloud 9, DSN Cloud
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