62 help desk specialist jobs at 45 companies in Frederick, MD
2mo
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Help Desk Specialist
Springfield, Virginia, United States
OnsiteFull Time
3+ YOEBachelor's degree in CS or related field; 3+ years in help desk; Windows, Office, networking knowledge; strong communication and problem-solving; team-oriented.
Windows, Microsoft Office, Networking, Ticketing system
2mo
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Help Desk Specialist
Washington or Virginia or United States
RemoteFull Time
Bachelor's in CS/InfoSec or related, active Public Trust clearance, help desk experience supporting Health IT/software development, reside in Washington DC metro area, ability to travel CONUS.
1w
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Help Desk Specialist
Annapolis Junction, Maryland, United States
$76k-$126k/yr OnsiteFull Time
5+ YOEBachelor's degree in a technical discipline and 5 years of experience, or 5 additional years of help desk experience; Security+ certification, Tier 1 support experience, and active TS/SCI with polygraph required.
AWS, Linux, Windows, ServiceNow
2w
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Help Desk Specialist
Arlington, Virginia, United States
$24-$32/hr OnsiteFull Time
2+ YOEActive Secret clearance, high school diploma/GED, 2 years help desk experience, familiarity with Active Directory, VDI/VMware, IA requirements, and Microsoft software; strong troubleshooting and communication skills.
Active Directory, Virtual Desktop Infrastructure (VDI), VMware, VOIP
3d
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Help Desk Specialist
Washington, District of Columbia, United States
$55k-$70k/yr OnsiteTemporary
5+ YOEActive public trust or higher clearance, 5+ years in help desk analysis or technical support, Tier 1–3 troubleshooting experience, ticket diagnosis and resolution skills; technology bachelor's degree preferred.
ServiceNow, ITIL v3.1, ITIL v4
3w
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Help Desk Specialist
Arlington, Virginia, United States
$45k-$50k/yr HybridFull Time
2+ YOEBachelor's in IT/CS,2+ years help-desk/desktop support,ITIL familiarity,Windows and Microsoft Office 365 proficiency,experience with Remedy or ServiceNow,PC and LAN fundamentals,ability to obtain Public Trust.
Windows, Microsoft Office 365, Remedy, ServiceNow
2mo
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Help Desk Specialist
Washington, District of Columbia, United States
$69k-$95k/yr OnsiteFull Time
3+ YOE3+ years IT help desk experience in defense/federal environments, DoD cybersecurity knowledge (RMF/DISA), SharePoint and SIPR/NIPR/VTC support, DoD 8570 IAT-II certification required, TS/SCI clearance required.
SharePoint, VTC, SIPR, NIPR, Risk Management Framework (RMF), DISA
1mo
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Senior Help Desk Specialist
Washington, District of Columbia, United States
$50k-$65k/yr OnsiteFull Time
5+ YOE5+ years help desk experience, strong customer support and communication skills, ability to obtain USDA clearance, knowledge of LANDESK/ServiceNow ticketing and ITIL practices, PC and mobile device troubleshooting.
LANDESK, ServiceNow, Zoho, InTune, Android, Apple iPhone, VOIP, Dell, Windows 11, Microsoft Exchange, Microsoft System Center Endpoint Protection, Microsoft Distributed File System (DFS), Blackberry, Microsoft Active Directory (AD), Domain Name Services (DNS), Dynamic Host Configuration Protocol (DHCP), CheckPoint Full Disk Encryption, Skype for Business, Microsoft SharePoint, SAMSUNG S20, Microsoft Office, TEAMs, LANDesk
6d
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Help Desk Specialist
Washington, District of Columbia, United States
OnsiteFull Time
3+ YOERequires 3+ years in service desk or support, strong communication, PC hardware and software proficiency, and ability to obtain Public Trust clearance. A+ and Dell certifications preferred.
Microsoft Windows 10, Microsoft Office 365, Microsoft Teams, ServiceNow, Windows Active Directory Users and Computers, Apple iPhone, Apple iPad, Windows tablets, VoIP, VPN, Citrix, Wi-Fi, Bluetooth, Microsoft Office Suite, PC hardware, MFPs, printers, scanners
1w
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Help Desk Specialist - Manager
Fort Meade, Maryland, United States
$45k-$65k/yr OnsiteFull Time
8+ YOE3+ MgmtRequires 8 years supporting enterprise IT environments, 3 years leading service desk teams, active Secret clearance, bachelor's degree or equivalent, Microsoft enterprise technology and ServiceNow experience.
Microsoft, ServiceNow, ITSM
1mo
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Help Desk Specialist
Fort Meade, Maryland, United States
$73k-$149k/yr OnsiteFull Time
Active TS/SCI with polygraph required; familiarity with Windows and Linux; strong problem-solving, communication, and customer service skills; 8-hour shifts during core hours 6:00am–4:00pm.
Windows, Linux
2w
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Help Desk Specialist
Silver Spring, Maryland, United States
$25-$28/hr OnsiteFull Time
2+ YOEBS in IT or equivalent,2+ years Tier II support experience,ability to pass background investigation and meet US residency requirements,proficiency with Microsoft Office and common IT practices.
Windows 10, Mac OSX, iOS, iPad OS, Android OS, Google Meet, Cisco WebEx, Adobe Connect, GoToWebinar, Google Voice, Active Directory, Microsoft Word, Microsoft Excel, PDF
3w
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Help Desk Specialist
Baltimore, Maryland, United States
$22-$28/hr OnsiteFull Time
Tier-1 support experience, troubleshooting hardware/software, knowledge of Microsoft networking and Exchange, A+ or MCP preferred, ability to maintain privacy and work independently.
Microsoft Office, Microsoft windows OS, Microsoft Networking, Active Directory, IIS, IE, DHCP, DNS, Remote control technologies, Microsoft Exchange, Phone System, PBX, help desk software
3mo
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Help Desk Specialist
Falls Church, Virginia, United States
OnsiteFull Time
2+ YOEProvide Tier 1 IT support; troubleshoot desktop, application, and network issues; manage Active Directory; support Microsoft 365; mobile device support; imaging and lifecycle management; VPN/remote access.
Windows 10/11, Microsoft 365, Active Directory, MDM, VPN, Ticketing Systems, Remote Support Tools
4d
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Help Desk Specialist
Winchester, Virginia, United States
$21-$32/hr OnsiteFull Time
High school diploma or equivalent required; IT associate degree preferred. Foundational Windows, networking, and application knowledge, strong customer service and communication skills, and ability to learn processes quickly.
Windows, ServiceNow
2mo
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Help Desk Specialist (Tier I/II)
Reston, Virginia, United States
OnsiteFull Time
2+ YOEActive Top Secret/SCI with VA favorable poly required; 2–5 years help desk or operations support experience; Tier I/II support experience; proficiency with ticketing systems; strong troubleshooting and communication skills.
ServiceNow, Remedy, Jira Service Management, Windows Server, Linux, Active Directory, Microsoft 365, Microsoft Exchange
1w
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IT Help Desk Specialist
Alexandria, Virginia, United States
OnsiteFull Time
3+ YOEBachelor’s degree in a related field, 3–5 years of end-user technical support, operating systems and hardware proficiency, ticketing system experience, inventory management, desk-side support, and US citizenship.
Windows, macOS, Microsoft Certified, ServiceNow, IT Service Management (ITSM), VPN
2mo
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26-2279: Help Desk Specialist (Senior) - Baltimore, MD
Baltimore, Maryland, United States
OnsiteFull Time
7+ YOESenior-level help desk with enterprise IT experience; strong Windows/AD, server, and networking know-how; customer-focused support.
Windows, Active Directory, DNS, DHCP, TCP/IP, Servers, Networking equipment, Scripting (PowerShell)
1mo
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Help Desk Specialist I (Tier 1 Agent)
Ashburn or San Antonio or Orlando
$17-$20/hr OnsiteFull Time
1+ YOE1+ year IT help desk experience, knowledge of Windows, Microsoft Office, Active Directory, basic networking; ability to work rotating shifts (including nights/weekends/holidays); U.S. citizenship and successful CBP background investigation required.
ServiceNow, ServiceNow ITSM, Windows, Microsoft Office, Active Directory, GlobalProtect, Zscaler, Amazon Connect, DHS Workplace
3w
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Help Desk Specialist II
Washington, District of Columbia, United States
OnsiteFull Time
5+ YOEActive in-scope Secret clearance, US citizenship, 8570 IAT II (Sec+) or higher, minimum 5 years specialized IT experience, experience in at least two areas (documentation, training, network support, information assurance, admin), strong communication and analytical skills.
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