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76 help desk specialist jobs at 51 companies in Olney, MD

1w
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Help Desk Specialist
Frederick, Maryland, United States
$21-$31/hr OnsiteFull Time
Frederick Health
Frederick Health: Independent, non-profit healthcare system serving Frederick County, Maryland.
1+ YOERequires 1 year of help desk or IT experience, A+ certification, hardware and software troubleshooting, networking, Windows and iOS support, remote desktop tools, ITIL concepts, and strong communication skills.
TCP/IP, DHCP, DNS, Windows, iOS, Microsoft Office, Bomgar, Android, Citrix, ITIL, Cisco, Zebra
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6d
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Help Desk Specialist
Arlington, Virginia, United States
$55k-$74k/yr OnsiteFull Time
JCS Solutions LLC
JCS Solutions LLC: Cybersecurity and technology services firm serving government and private-sector customers with digital transformation and threat-mitigation solutions.
2+ YOERequires U.S. citizenship, 2 years of help desk or technical support experience, CompTIA A+ and Security+, Windows and email systems knowledge, and PC/printer troubleshooting. Active Secret clearance required.
Microsoft Windows, CompTIA A+, CompTIA Security+, DoD help desk ticketing systems
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2mo
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Help Desk Specialist
Washington or Virginia or United States
RemoteFull Time
ECS Federal
ECS FederalEFOR: Federal segment of Everforth delivering technology and engineering solutions.
Bachelor's in CS/InfoSec or related, active Public Trust clearance, help desk experience supporting Health IT/software development, reside in Washington DC metro area, ability to travel CONUS.
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3w
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Help Desk Specialist
Annapolis Junction, Maryland, United States
$76k-$126k/yr OnsiteFull Time
ManTech International
ManTech International: Advancing the future of defense through innovative technology.
5+ YOEBachelor's degree in a technical discipline and 5 years of experience, or 5 additional years of help desk experience; Security+ certification, Tier 1 support experience, and active TS/SCI with polygraph required.
AWS, Linux, Windows, ServiceNow
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1mo
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Help Desk Specialist
Arlington, Virginia, United States
$45k-$50k/yr HybridFull Time
TechFlow
TechFlow: Employee-owned U.S. technology and professional-services firm delivering digital, logistics, energy, and base-operations solutions to government and commercial clients.
2+ YOEBachelor's in IT/CS,2+ years help-desk/desktop support,ITIL familiarity,Windows and Microsoft Office 365 proficiency,experience with Remedy or ServiceNow,PC and LAN fundamentals,ability to obtain Public Trust.
Windows, Microsoft Office 365, Remedy, ServiceNow
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2w
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Help Desk Specialist
Washington, District of Columbia, United States
$55k-$70k/yr OnsiteTemporary
Sikich
Sikich: U.S.-based professional services firm providing accounting, advisory, technology, consulting, and compliance services to public and private organizations.
5+ YOEActive public trust or higher clearance, 5+ years in help desk analysis or technical support, Tier 1–3 troubleshooting experience, ticket diagnosis and resolution skills; technology bachelor's degree preferred.
ServiceNow, ITIL v3.1, ITIL v4
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1mo
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Help Desk Specialist
Arlington, Virginia, United States
$24-$32/hr OnsiteFull Time
Koniag Data Solutions, LLC
Koniag Data Solutions, LLC: Alaska Native-owned IT consulting firm serving defense and civilian agencies with data, AI, modernization, and cybersecurity services.
2+ YOEActive Secret clearance, high school diploma/GED, 2 years help desk experience, familiarity with Active Directory, VDI/VMware, IA requirements, and Microsoft software; strong troubleshooting and communication skills.
Active Directory, Virtual Desktop Infrastructure (VDI), VMware, VOIP
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1w
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Help Desk Specialist
Ashburn, Virginia, United States
$17/hr RemoteFull Time
Chenega MIOS
Chenega MIOS: Alaska Native-owned shared-services organization supporting federal, defense, intelligence, and commercial customers through specialized operating companies.
1+ YOEHigh school diploma or GED and 1+ year of IT help desk or technical customer support experience. Requires U.S. citizenship, CBP background investigation, rotating 24/7 coverage, and strong troubleshooting and communication skills.
ServiceNow, GlobalProtect, Zscaler, ACE (Automated Commercial Environment), Amazon Connect, Windows OS, Microsoft Office, Active Directory, Microsoft Project, VPN, ACD, PIV
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2mo
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Help Desk Specialist
Washington, District of Columbia, United States
$69k-$95k/yr OnsiteFull Time
S2Technologies
S2Technologies: Private woman- and veteran-owned government contractor providing IT, cybersecurity, intelligence, scientific, and logistics solutions to federal customers.
3+ YOE3+ years IT help desk experience in defense/federal environments, DoD cybersecurity knowledge (RMF/DISA), SharePoint and SIPR/NIPR/VTC support, DoD 8570 IAT-II certification required, TS/SCI clearance required.
SharePoint, VTC, SIPR, NIPR, Risk Management Framework (RMF), DISA
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2w
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Help Desk Specialist
Washington, District of Columbia, United States
OnsiteFull Time
Indigo IT
Indigo IT: Women-owned, minority-owned IT consulting firm providing cloud, cybersecurity, knowledge management, and enterprise solutions to government agencies.
3+ YOERequires 3+ years in service desk or support, strong communication, PC hardware and software proficiency, and ability to obtain Public Trust clearance. A+ and Dell certifications preferred.
Microsoft Windows 10, Microsoft Office 365, Microsoft Teams, ServiceNow, Windows Active Directory Users and Computers, Apple iPhone, Apple iPad, Windows tablets, VoIP, VPN, Citrix, Wi-Fi, Bluetooth, Microsoft Office Suite, PC hardware, MFPs, printers, scanners
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1w
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Help Desk Specialist I
Washington, District of Columbia, United States
OnsiteFull Time
NuAxis Innovations
NuAxis Innovations: Federal IT services helping U.S. government agencies modernize technology through customer experience and human-centered design.
Requires practical technical support experience and training, work under supervision, 24x7 customer support availability, and a current or obtainable Microsoft Office Specialist certification.
Microsoft Office Specialist (MOS), Microsoft Office, CA Service Delivery, ITSM, Service Level Agreement (SLA)
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5d
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Help Desk Specialist - Manager
Fort Meade, Maryland, United States
$45k-$65k/yr OnsiteFull Time
Diné Development Corporation
Diné Development Corporation: Navajo Nation-owned government contractor providing IT, engineering, professional, and environmental services to public-sector agencies.
Requires 8 years supporting enterprise IT environments, 3 years leading service desk teams, a bachelor's degree or equivalent, active Secret clearance, Microsoft enterprise technology experience, and ServiceNow or similar ITSM experience.
Microsoft, ServiceNow, ITSM
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1mo
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Help Desk Specialist
Baltimore, Maryland, United States
OnsiteFull Time
Chase Brexton Health Services
Chase Brexton Health Services: LGBTQ-affirming nonprofit community health center providing integrated medical, behavioral, dental, pharmacy, and HIV services to Maryland patients.
Provide Tier‑1 support for hardware, software, networking and phone systems; familiarity with Microsoft Windows, Office, Active Directory; A+ and MCP preferred; maintain patient privacy.
Microsoft Office, Microsoft Windows, Active Directory, IIS, DHCP, DNS, Microsoft Exchange, PBX
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1mo
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Help Desk Specialist
Fort Meade, Maryland, United States
$73k-$149k/yr OnsiteFull Time
CACI
CACINYSE: CACI: Provider of specialized IT and mission-critical government services.
Active TS/SCI with polygraph required; familiarity with Windows and Linux; strong problem-solving, communication, and customer service skills; 8-hour shifts during core hours 6:00am–4:00pm.
Windows, Linux
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1mo
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Help Desk Specialist
Fort Meade, Maryland, United States
$73k-$149k/yr OnsiteFull Time
CACI
CACINYSE: CACI: Provider of specialized IT and mission-critical government services.
Active TS/SCI with polygraph required; troubleshooting for Windows/Linux; strong problem-solving, communication, and customer service skills; able to work core hours and handle multiple priorities.
Windows, Linux
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1mo
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Help Desk Specialist
Silver Spring, Maryland, United States
$25-$28/hr OnsiteFull Time
Entarian
Entarian: Private engineering and federal technology services provider serving U.S. space, defense, and civilian government agencies.
2+ YOEBS in IT or equivalent,2+ years Tier II support experience,ability to pass background investigation and meet US residency requirements,proficiency with Microsoft Office and common IT practices.
Windows 10, Mac OSX, iOS, iPad OS, Android OS, Google Meet, Cisco WebEx, Adobe Connect, GoToWebinar, Google Voice, Active Directory, Microsoft Word, Microsoft Excel, PDF
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1mo
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Help Desk Specialist
Baltimore, Maryland, United States
$22-$28/hr OnsiteFull Time
Chase Brexton Health Services
Chase Brexton Health Services: LGBTQ-affirming nonprofit community health center providing integrated medical, behavioral, dental, pharmacy, and HIV services to Maryland patients.
Tier-1 support experience, troubleshooting hardware/software, knowledge of Microsoft networking and Exchange, A+ or MCP preferred, ability to maintain privacy and work independently.
Microsoft Office, Microsoft windows OS, Microsoft Networking, Active Directory, IIS, IE, DHCP, DNS, Remote control technologies, Microsoft Exchange, Phone System, PBX, help desk software
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3d
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Help Desk Specialist
United States or Woodbridge
OnsiteFull Time, Contract
Zeiders Enterprises
Zeiders Enterprises: Veteran-owned U.S. government contractor providing human services and program-management solutions for military, veteran, and family communities.
3+ YOEAssociate's degree and 3+ years of enterprise application or digital platform technical support experience. Requires troubleshooting, ticketing-system documentation, U.S. citizenship, driver's license, transportation, and background investigation.
cloud-hosted enterprise digital services platform, help desk, service management system, ticketing system, computer, telephones, copiers, printers
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2mo
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Help Desk Specialist (Tier I/II)
Reston, Virginia, United States
OnsiteFull Time
Agile Business Concepts
Agile Business Concepts: Woman- and service-disabled-Veteran-owned IT services provider serving federal, DoD, and Intelligence Community agencies.
2+ YOEActive Top Secret/SCI with VA favorable poly required; 2–5 years help desk or operations support experience; Tier I/II support experience; proficiency with ticketing systems; strong troubleshooting and communication skills.
ServiceNow, Remedy, Jira Service Management, Windows Server, Linux, Active Directory, Microsoft 365, Microsoft Exchange
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Facilities Help Desk Specialist (Archibus)
Silver Spring, Maryland, United States
$70k-$90k/yr OnsiteFull Time
The Building People
The Building People: Integrated real estate, facilities, and smart building solutions provider.
2+ YOEBachelor's degree or equivalent education and experience; 2–5 years in facilities, property, building operations, or service help desks; Archibus or CMMS/IWMS experience; strong customer service and reporting skills.
Archibus, Microsoft Office, Computerized Maintenance Management System (CMMS), Integrated Workplace Management System (IWMS)
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