1mo
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GENERAL HELP
Rosedale, Maryland, United States
OnsiteFull Time
Entry-level general help in production; ability to lift up to 50 pounds; willingness to work irregular/rotating shifts including holidays; must be 18+; able to stand for long periods; follow GMPs.
2mo
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Help Desk Technician
Baltimore, Maryland, United States
$18-$21/hr OnsiteFull Time
1+ YOEHelp desk support with ServiceNow documentation and hardware/software issue resolution; 1 year of call center/help desk experience; Public Trust clearance required.
ServiceNow, Skype, Teams, Windows, Microsoft SMS, Microsoft Office, Microsoft Exchange/Outlook
1mo
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Help Desk Supervisor
Washington, District of Columbia, United States
RemoteFull Time
2+ YOE1+ MgmtLead and supervise help desk staff; remote support for DOJ-ALS; requires public trust clearance; strong communication and training skills.
1mo
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Help Desk Manager
Tysons Corner, Virginia, United States
OnsiteFull Time
5+ YOE2+ MgmtBachelor's degree with 5 years IT support experience, 2 years as Help Desk Manager, ITIL v4 certification, active Secret clearance required.
2mo
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Help Desk Specialist
Springfield, Virginia, United States
OnsiteFull Time
3+ YOEBachelor's degree in CS or related field; 3+ years in help desk; Windows, Office, networking knowledge; strong communication and problem-solving; team-oriented.
Windows, Microsoft Office, Networking, Ticketing system
2mo
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Help Desk Technician
Reston, Virginia, United States
OnsiteFull Time
2+ YOE2+ years in technical support; experience with a Help Desk; Dell/Lenovo hardware; Windows OS; Office; strong communication; able to manage multiple projects.
Windows OS, Office 2016+, Dell hardware, Lenovo hardware, Jira
3d
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Help Desk Analyst
Alexandria or Moorefield
$24-$29/hr OnsiteFull Time
2+ YOE2+ years help desk experience or associate degree; experience with EntraID/Active Directory, Service Desk ticketing, Microsoft Office; customer service and troubleshooting skills.
EntraID, Active Directory, Microsoft Office, Service Desk ticketing application
1mo
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Help Desk Specialist
Fort Belvoir, Virginia, United States
OnsiteFull Time
2+ YOE2 years help desk experience, CompTIA A+ certification, experience with Windows, e-mail/directories, PC/printer troubleshooting, strong customer service and communication; active Secret clearance required.
Windows, DoD help desk ticketing systems, e-mail systems, directories
1mo
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Help Desk Specialist
Washington or Virginia or United States
RemoteFull Time
Bachelor's in CS/InfoSec or related, active Public Trust clearance, help desk experience supporting Health IT/software development, reside in Washington DC metro area, ability to travel CONUS.
3w
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Help Desk Specialist
Washington, District of Columbia, United States
OnsiteFull Time
4+ YOE4+ years help desk experience, ServiceNow and Active Directory experience, workstation administration and imaging, bachelor's degree in technical field preferred, active T3 investigation and ability to obtain required security clearance.
ServiceNow, Active Directory, Microsoft Office
6d
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Help Desk Specialist
Arlington, Virginia, United States
$45k-$50k/yr HybridFull Time
2+ YOEBachelor's in IT/CS,2+ years help-desk/desktop support,ITIL familiarity,Windows and Microsoft Office 365 proficiency,experience with Remedy or ServiceNow,PC and LAN fundamentals,ability to obtain Public Trust.
Windows, Microsoft Office 365, Remedy, ServiceNow
1mo
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Help Desk Technician
Arlington, Virginia, United States
HybridFull Time
1+ YOE1–3 years help desk experience, experience with AI tools, BS or equivalent experience, strong written/oral communication, problem solving, multitasking, and organizational skills; financial services background beneficial.
Artificial intelligence (AI) tools
2mo
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Help Desk Manager
Washington, District of Columbia, United States
HybridFull Time
7+ YOE7+ years IT support experience, demonstrated help desk leadership, experience designing global tiered support and ITSM/ITIL processes, ServiceNow experience, college degree preferred, availability for extended hours and weekends.
ServiceNow
3mo
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Help Desk Technician
Baltimore or Durham
$21/hr OnsiteFull Time
1+ YOEExperienced help desk support; on-site in Baltimore, MD or Durham, NC. Certifications: HDI CSR, HDI Desktop Support Tech, or CompTIA A+. Windows OS, SMS, Exchange, MPLS, VoIP, Cisco routers.
Windows, SMS, Microsoft Exchange, MPLS, VoIP, Cisco Routers
3mo
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Help Desk Technician
Stafford, Virginia, United States
OnsiteFull Time
5+ YOE5+ years of help desk experience; IAT Level II (Security+ or DoD 8140); ITSM ticketing (Remedy/ServiceNow); AD; imaging; MDM/Intune; strong customer service and TS/SCI clearance requirements.
Remedy, ServiceNow, Active Directory, Intune, Microsoft Office, antivirus, VPN, GVS, DoD policies
1mo
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Help Desk Manager
Reston, Virginia, United States
OnsiteFull Time
5+ YOE2+ Mgmt5+ years IT support experience with 2+ years leading help desk teams; experience with multi-site support, ticket/ SLA management, process and knowledge management; strong people management, communication, and reporting skills; ITIL preferred.
Microsoft, Dayforce Wallet
3mo
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Help Desk Technician
Quantico, Virginia, United States
OnsiteFull Time
5+ YOE5+ years in a help desk or technical support role; TS/SCI clearance; Security+ or DoD 8140; ITSM ticketing (Remedy/ServiceNow); Active Directory; device imaging; mobile device management; VPN; VTC/GVS experience.
Remedy, ServiceNow, Active Directory, Microsoft Office, VPN, Intune, VTC/GVS, Purebred, VoIP, Navy coordination
1mo
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Help Desk Specialist
Washington, District of Columbia, United States
$69k-$95k/yr OnsiteFull Time
3+ YOE3+ years IT help desk experience in defense/federal environments, DoD cybersecurity knowledge (RMF/DISA), SharePoint and SIPR/NIPR/VTC support, DoD 8570 IAT-II certification required, TS/SCI clearance required.
SharePoint, VTC, SIPR, NIPR, Risk Management Framework (RMF), DISA
1mo
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Help Desk Analyst
Quantico, Virginia, United States
OnsiteFull Time
2+ YOESecret clearance required; IAM I (CAP, CND, Cloud+, GSLC, Security+ CE) required; ITILv4 desired; 2+ years help desk experience; experience with Windows, Microsoft Office, and Remedy; strong communication and problem-solving skills.
Windows, Microsoft Office, Remedy Ticketing System
2mo
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Help Desk Manager
Washington, District of Columbia, United States
HybridFull Time
5+ YOE1+ MgmtBachelor's in IT or related, 5+ years in IT/help desk with 1-2 years supervisory experience, experience with Microsoft Operating Systems, Intune and Autopilot, strong communication, pass federal background/MVR/drug screen, US work authorization by start date.
Microsoft Operating Systems, Microsoft Intune, Microsoft Autopilot