6 helpdesk manager jobs at 6 companies in Ann Arbor, MI
1w
Save
Mark Applied
Hide
IT Helpdesk
Plymouth, Michigan, United States
$60k-$65k/yr OnsiteContract
5+ YOERequires 5+ years of hands-on IT support experience, Windows 10/11 expertise, troubleshooting skills, and enterprise user-account support. PowerShell, networking, ITIL, asset management, and relevant certifications preferred.
Microsoft Windows 10, Microsoft Windows 11, Microsoft Office, Microsoft Active Directory, PowerShell, SCCM, BeyondTrust, Remote Desktop, IT ticketing system
4d
Save
Mark Applied
Hide
Help Desk Manager
Ann Arbor, Michigan, United States
$60k-$75k/yr OnsiteFull Time
3+ YOE3+ MgmtRequires 3–5 years leading a helpdesk or ticketing team. Bachelor's degree in Computer Science is preferred. Provides IT support leadership, asset management, and service-level oversight.
POS
3w
Save
Mark Applied
Hide
IT Operations Specialist
Farmington Hills, Michigan, United States
HybridFull Time
2+ YOEBachelor's degree in information systems management or related field, 2+ years of helpdesk experience, strong English communication skills, and preferably ITIL Foundation certification.
ITSM Ticketing Tool, SAP, Microsoft Office, VPN, Exchange, Cisco Collaboration Platform
3w
Save
Mark Applied
Hide
Service Desk Analyst / Infrastructure Service Desk Support Associate
Maumee, Ohio, United States
$50k-$60k/yr OnsiteFull Time
1+ YOERequires 1–2 years of infrastructure service desk or IT helpdesk experience, troubleshooting skills, ITIL-based service management knowledge, Windows and Microsoft 365 proficiency, and strong communication.
ITIL, Windows, Microsoft 365, Microsoft Office, Microsoft Outlook, Microsoft Teams, VPN, ITSM
2mo
Save
Mark Applied
Hide
System Administrator
Ann Arbor, Michigan, United States
OnsiteFull Time
3+ YOEUS citizen with ability to obtain government security clearance, 3+ years helpdesk/sysadmin experience, associate degree or equivalent, Windows/Linux administration, vulnerability management, Microsoft Office competency, strong communication skills.
Microsoft Office, Windows, Linux, Bash, SQL, Defense Information Systems Agency Security Technical Implementation Guide (DISA STIG), Security Content Automation Protocol (SCAP), National Institute of Standards and Technology (NIST), Risk Management Framework (RMF)
2d
Save
Mark Applied
Hide
ID Administrator / Information Technologist I
East Lansing, Michigan, United States
OnsiteFull Time
1+ YOEFour-year college education or equivalent combination, plus 1–3 years of related IT experience. Requires customer service, troubleshooting, communication, and identity and access management experience preferred.
Service Desk