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22 helpdesk manager jobs at 13 companies in Michigan

2mo
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Helpdesk Coordinator
Michigan, United States
$45k-$50k/yr OnsiteFull Time
Lake Superior State University
Lake Superior State University: Public Michigan university serving undergraduate and graduate students through liberal, technical, and experiential education.
Associate degree or equivalent; supervising and coordinating student helpdesk staff; strong organizational, time management, communication, and customer service skills; ability to lift up to 50 lbs and learn new technologies.
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1w
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IT Helpdesk
Plymouth, Michigan, United States
$60k-$65k/yr OnsiteContract
SBT Global, Inc.
SBT Global, Inc.: South Korean IT consulting providing SAP, ERP, ITO, data, AI, and digital-transformation services to businesses.
5+ YOERequires 5+ years of hands-on IT support experience, Windows 10/11 expertise, troubleshooting skills, and enterprise user-account support. PowerShell, networking, ITIL, asset management, and relevant certifications preferred.
Microsoft Windows 10, Microsoft Windows 11, Microsoft Office, Microsoft Active Directory, PowerShell, SCCM, BeyondTrust, Remote Desktop, IT ticketing system
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Helpdesk Specialist (MI, Ludington)
Ludington, Michigan, United States
OnsiteFull Time
West Michigan Community Mental Health
West Michigan Community Mental Health: A Person-First Approach
Provide first-line EMR/EHR support, troubleshoot and resolve tickets, manage vendor coordination, support reporting/data transactions, and deliver end-user training and documentation.
EMR, EHR, ticketing system
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2d
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IT Helpdesk/Operations Coordinator
Harrison or Mount Pleasant
$53k-$68k/yr FieldFull Time
Mid Michigan College
Mid Michigan College: Public community college serving learners with career training, certificates, associate degrees, and transfer pathways in mid-Michigan.
1+ YOE1+ MgmtBachelor’s degree in a technology-related field, or associate degree plus IT experience; one year supervising employees and supporting endpoint devices and office or classroom technology. Active Directory and Windows servers preferred.
Microsoft Active Directory, Windows servers
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4d
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Help Desk Manager
Ann Arbor, Michigan, United States
$60k-$75k/yr OnsiteFull Time
Busch's Fresh Food Market
Busch's Fresh Food Market: Family-owned regional grocery retailer serving Southeast Michigan.
3+ YOE3+ MgmtRequires 3–5 years leading a helpdesk or ticketing team. Bachelor's degree in Computer Science is preferred. Provides IT support leadership, asset management, and service-level oversight.
POS
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IT Manager
Lansing, Michigan, United States
OnsiteFull Time
LAFCU
LAFCU: Member-owned, not-for-profit Michigan credit union providing banking, lending, investment, and financial education services.
5+ YOEBachelor's in IT or related (or equivalent experience),5+ years progressive IT experience including leadership,experience with infrastructure,networking,cybersecurity,systems administration,helpdesk,Microsoft Active Directory,strong communication and problem-solving.
Microsoft Active Directory
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2d
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IT Manager, End User Support Specialist, BlueOval Battery Park Michigan
Marshall, Michigan, United States
$116k-$218k/yr HybridFull Time
Ford
FordNYSE: F: Global automotive manufacturer of cars, trucks, and mobility solutions.
5+ YOE5+ MgmtBachelor's degree and 5+ years of IT experience, networking, Windows Server, Active Directory, Office 365, manufacturing technology, end-user support, and IT helpdesk team management; ITIL preferred.
LAN/WAN, VPN, VLAN, TCP/IP, Windows Server, Active Directory, Microsoft Office 365, Manufacturing Execution Systems (MES), ERP, Internet of Things (IoT), Android, Mac, Microsoft Windows, Wi-Fi
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Help Desk Manager
Battle Creek, Michigan, United States
OnsiteFull Time
Y-Tech
Y-Tech: IT consulting firm providing cybersecurity and enterprise IT services to government, nonprofit, and private-sector clients.
5+ YOEBachelor's degree, 5+ years relevant experience, national technical certification, IT-II Non-Critical Sensitive (Tier 3) clearance required; strong hardware/software knowledge, ITIL v4, ServiceNow/JIRA, cloud (AWS/Azure), and helpdesk leadership experience.
Electronic Contract Writing Module, ServiceNow, JIRA Service Management, Appian, Microsoft stacks, AWS, Azure, ITIL v4, Lean, Six Sigma
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2d
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IT Manager, End User Support Specialist, BlueOval Battery Park Michigan
Marshall, Michigan, United States
$116k-$218k/yr HybridFull Time
Ford
FordNYSE: F: Global automotive manufacturer of cars, trucks, and mobility solutions.
5+ YOE5+ MgmtBachelor's degree and 5+ years of IT, networking, manufacturing technology, end-user support, and helpdesk leadership experience required. ITIL Foundation and master's degree preferred.
Manufacturing Execution Systems (MES), ERP, Internet of Things (IoT), LAN/WAN, Wi-Fi, VPN, VLANs, firewalls, TCP/IP, Windows Server, Active Directory, Office 365, Android, Mac, MS Windows
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3w
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IT Operations Specialist
Farmington Hills, Michigan, United States
HybridFull Time
LEONI
LEONI: Global provider of energy and data management solutions for automotive.
2+ YOEBachelor's degree in information systems management or related field, 2+ years of helpdesk experience, strong English communication skills, and preferably ITIL Foundation certification.
ITSM Ticketing Tool, SAP, Microsoft Office, VPN, Exchange, Cisco Collaboration Platform
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2mo
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IT Help Desk Technician
Kalamazoo, Michigan, United States
OnsiteFull Time
Wightman
Wightman: Employee-owned consulting firm providing architecture, engineering, surveying, and GIS services to government, education, commercial, and energy clients.
Provide technical support via phone, email, ticketing and Teams; troubleshoot hardware/software; manage helpdesk tickets; perform routine workstation and conference room checks; travel to regional offices.
Microsoft Office 365, Microsoft Teams, Microsoft OneDrive, Microsoft OneNote, Autodesk, Adobe, Bluebeam
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System Administrator
Ann Arbor, Michigan, United States
OnsiteFull Time
FAAC Incorporated
FAAC Incorporated: American private simulation-training developing software, hardware, and live-fire systems for defense, public safety, transportation, and research.
3+ YOEUS citizen with ability to obtain government security clearance, 3+ years helpdesk/sysadmin experience, associate degree or equivalent, Windows/Linux administration, vulnerability management, Microsoft Office competency, strong communication skills.
Microsoft Office, Windows, Linux, Bash, SQL, Defense Information Systems Agency Security Technical Implementation Guide (DISA STIG), Security Content Automation Protocol (SCAP), National Institute of Standards and Technology (NIST), Risk Management Framework (RMF)
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3mo
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Shift Leader #37 Cloverville
Muskegon, Michigan, United States
OnsiteFull Time
Wesco
Wesco: Family-owned chain of Michigan convenience stores and fuel retailer.
Lead shift, train associates, ensure customer service, enforce SOPs and safety, manage operations and sales.
POS system, Help Desk, Maintenance Connection, Customer service software
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2d
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ID Administrator / Information Technologist I
East Lansing, Michigan, United States
OnsiteFull Time
Michigan State University
Michigan State University: Public research university offering diverse academic degree programs.
1+ YOEFour-year college education or equivalent combination, plus 1–3 years of related IT experience. Requires customer service, troubleshooting, communication, and identity and access management experience preferred.
Service Desk
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