11 helpdesk manager jobs at 9 companies in Carson, CA
14h
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Helpdesk Manager
Los Angeles, California, United States
$75k-$85k/yr OnsiteFull Time
3+ YOE3+ years support management experience, ITIL Foundation, experience building QA programs, familiarity with PSA/ticketing platforms (Zoho Desk, Zendesk, Jira), SLA and performance reporting, strong leadership and communication.
Zoho Desk, Zendesk, Jira
4w
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IT Helpdesk Engineer
Los Angeles, California, United States
$35/hr OnsiteFull Time
3+ YOE3+ years IT experience with Level 2 proficiency; Windows and macOS support; Google Workspace and Microsoft 365 administration; networking (AD,DHCP,DNS,Group Policy), MDM, managed antivirus, backup solutions; CompTIA A+ and Network+ preferred.
Windows, macOS, Google Workspace, Microsoft 365, Active Directory, DHCP, DNS, Group Policy, MDM, Ethernet, SaaS
2w
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IT Helpdesk/Admin (Clearance Required)
Corona, California, United States
$30-$32/hr OnsiteFull Time
8+ YOE5+ MgmtActive U.S. citizenship and Secret clearance, CompTIA Security+ or IAT Level II, 8+ years experience with 5+ years in IT administration/DoD program management, Microsoft Office/SharePoint proficiency.
Microsoft Office Suite, Microsoft SharePoint
2mo
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Helpdesk / On-Site Administrator - Torrance, CA
Torrance, California, United States
$30k-$59k/yr OnsiteFull Time
Manage fleet of printers, provide on-site support, monitor parts and supplies, coordinate with call center; requires A+ Certification, software/server experience, LAN printers.
A+ Certification, Software, Local Area Network (LAN)
1mo
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Information Systems Manager
Los Angeles, California, United States
$105k-$150k/yr OnsiteFull Time
3+ YOE1+ MgmtOversee IS operations and helpdesk; supervise staff; 3-5 years IT/IS experience with network/admin and helpdesk; 1-2 years supervisory experience preferred; AD, network, security, HIPAA familiarity; relevant certifications preferred.
Active Directory, DNS, DHCP
1mo
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Information Systems Manager
Los Angeles, California, United States
$105k-$150k/yr OnsiteFull Time
3+ YOE1+ Mgmt3-5 years IT/IS experience with network, systems, helpdesk; 1-2 years supervisory experience preferred; knowledge of network infrastructure, Active Directory, backup/DR, HIPAA-related IT controls; bachelor's preferred or equivalent certifications.
Active Directory, DNS, DHCP, routers, switches, firewalls, LAN, WAN
14h
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Director of Professional Services
Los Angeles, California, United States
$80k-$85k/yr OnsiteFull Time
5+ YOE5+ years in professional services or service delivery within MSP/IT; experience coordinating Helpdesk, Field Ops, and Project Management; team management; process and playbook building; Zoho Desk experience; occasional travel between Texas and California.
Zoho Desk, ITIL, Agile
3w
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IT Support Specialist I
Paramount, California, United States
OnsiteFull Time
1+ YOEProvide first-level helpdesk support, troubleshoot hardware/software, manage Active Directory and mobile devices, document tickets, and perform occasional after-hours support.
Active Directory, Windows 7, Windows 10, Mobile Device Management
1mo
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Director, Educational Technology and Innovation
Mission Viejo, California, United States
$158k-$234k/yr OnsiteFull Time
3+ YOEMaster's in a related field, minimum 3-5 years experience in educational technology or instructional support in higher education; management experience preferred; knowledge of LMS, accessibility (Section 508/ADA), AI/VR/AR, helpdesk/service management, budgeting, and supervision.
LMS, Canvas, Blackboard, Moodle, ERP, AI, VR/AR
1mo
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Senior Analyst, Service Desk
Jersey City or New York City or Los Angeles
$100k-$120k/yr OnsiteFull Time, Temporary
10+ YOEBachelor's degree, 10+ years helpdesk experience, strong troubleshooting, familiarity with ITSM and ITIL, leadership and communication skills, ability to analyze metrics and improve support processes.
ITSM, ITIL
2w
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Learning Technology Specialist
Rosemead, California, United States
$90k-$127k/yr HybridFull Time
5+ YOEBachelor's degree, certification or training in e-learning, 5+ years HR/L&D experience, LMS administration and helpdesk experience (ServiceNow), ability to develop e-learning and reports; obtain Food Handler card within 30 days.
Learning Management System, ServiceNow