36 helpdesk manager jobs at 28 companies in California
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Helpdesk Manager
Los Angeles, California, United States
$75k-$85k/yr OnsiteFull Time
3+ YOE3+ years support management experience, ITIL Foundation, experience building QA programs, familiarity with PSA/ticketing platforms (Zoho Desk, Zendesk, Jira), SLA and performance reporting, strong leadership and communication.
Zoho Desk, Zendesk, Jira
1mo
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IT Helpdesk Engineer
Los Angeles, California, United States
$35/hr OnsiteFull Time
3+ YOE3+ years IT experience with Level 2 proficiency; Windows and macOS support; Google Workspace and Microsoft 365 administration; networking (AD,DHCP,DNS,Group Policy), MDM, managed antivirus, backup solutions; CompTIA A+ and Network+ preferred.
Windows, macOS, Google Workspace, Microsoft 365, Active Directory, DHCP, DNS, Group Policy, MDM, Ethernet, SaaS
1w
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IT Helpdesk Technician II
Parlier, California, United States
$29-$34/hr OnsiteFull Time
2+ YOEAssociate's degree or equivalent,2+ years IT support including Microsoft Intune and Microsoft 365,knowledge of Windows 10/11 and iOS,customer-facing support skills,and ability to manage device enrollment, configuration, and troubleshooting.
Microsoft Intune, Microsoft Entra ID, Microsoft 365, Microsoft Office, Windows 10, Windows 11, iOS, Autopilot
5d
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Helpdesk Associate
Sacramento County, California, United States
$5k-$9k/mo HybridFull Time
Provides IT support, hardware troubleshooting, inventory management, Windows OS support, and iPhone/iOS support; requires qualifications under the state classification specification and a complete application package.
Windows OS, iPhone, iOS
1mo
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Information Systems Manager
Los Angeles, California, United States
$105k-$150k/yr OnsiteFull Time
3+ YOE1+ MgmtOversee IS operations and helpdesk; supervise staff; 3-5 years IT/IS experience with network/admin and helpdesk; 1-2 years supervisory experience preferred; AD, network, security, HIPAA familiarity; relevant certifications preferred.
Active Directory, DNS, DHCP
1mo
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Information Systems Manager
Los Angeles, California, United States
$105k-$150k/yr OnsiteFull Time
3+ YOE1+ Mgmt3-5 years IT/IS experience with network, systems, helpdesk; 1-2 years supervisory experience preferred; knowledge of network infrastructure, Active Directory, backup/DR, HIPAA-related IT controls; bachelor's preferred or equivalent certifications.
Active Directory, DNS, DHCP, routers, switches, firewalls, LAN, WAN
4w
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Information Technology Supervisor
San Francisco, California, United States
$94k-$110k/yr OnsiteFull Time
5+ YOELead and supervise helpdesk team, provide executive end-user and systems support, manage backups and cybersecurity, and collect helpdesk metrics. Requires 5+ years relevant experience and team leadership ability.
Microsoft Office 365, Microsoft PowerShell, Microsoft Azure, AWS, Mimecast, Active Directory, macOS, iOS, Android, Intune, SolarWinds, VMware ESX, Barracuda, VPN
3w
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Information Technology Supervisor
Scotts Valley, California, United States
$71k-$85k/yr OnsiteFull Time
3+ YOE1+ MgmtSupervise helpdesk, manage IT budget and vendors, oversee systems upgrades, project management and applications experience, bs preferred; 3+ years relevant experience and 1+ year supervisory experience required.
MSP, Archer Point, DataVail, BCS, Cisco, Barracuda, Microsoft
1w
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Access Controls Analyst
San Diego, California, United States
$28-$36/hr OnsiteFull Time
2+ YOEAssociate's degree or equivalent experience; 2+ years in identity and access management, IT helpdesk, Active Directory administration, or technical support. SailPoint or Microsoft certifications preferred.
Active Directory, SailPoint, VPN, Microsoft Certification
1d
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Customer Service & Social Engagement Lead
Portland or California or District of Columbia or Florida or Illinois or Massachusetts or Michigan or North Carolina or New Jersey or New York or Nevada or Ohio or Pennsylvania or Tennessee or Texas or Washington
HybridFull Time
3+ YOERequires 3+ years of customer service experience, helpdesk and chat software experience, strong written communication, analytical problem-solving, multitasking, and independent ticket management.
Intercom, Shopify, Stripe, Mariana Tek, Instagram, TikTok, YouTube
1d
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SUPERVISORY IT SPECIALIST (CUSTSPT)
Monterey, California, United States
$112k-$145k/yr OnsiteFull Time
1+ YOE1+ MgmtRequires one year of specialized experience managing personnel and IT helpdesk operations, implementing secure network policies, and guiding desktop configuration and procurement; U.S. citizenship and Secret clearance required.
IT helpdesk, desktop configuration
1mo
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IT Support Specialist I
Perris or Moreno Valley
$26-$35/hr OnsiteFull Time
2+ YOE2+ years desktop/helpdesk support experience supporting Windows and/or macOS, ticketing systems, patch management, troubleshooting, onboarding/offboarding, scripting (Bash/PowerShell), and strong communication skills.
PowerShell, Bash, Windows, macOS, Google, Microsoft
1mo
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IT Support
Fremont, California, United States
$29-$31/hr OnsiteFull Time
Bachelor's in Management Information Systems, proficiency with Microsoft Excel and SQL, experience with ERP or ITAM tools, basic IT helpdesk/network knowledge, strong attention to detail and ability to lift up to 50 lbs.
Microsoft Excel, SQL, ERP, IT Asset Management (ITAM)
1mo
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IT Technician
San Marcos, California, United States
$20-$22/hr OnsiteFull Time
Provide IT helpdesk support including resolving hardware/software issues, installing and configuring devices, managing equipment inventory, and assisting on IT projects. BS in Computer Science/IT required; strong attention to detail and communication skills.
servers, UPS, routers, switches, computers, monitors, phones, mobile devices
2mo
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Insurance Support Specialist
California or Oregon or Washington or Ohio or Virginia or Texas or Maryland or Massachusetts or North Carolina or Tennessee or Colorado or Utah or Georgia or Florida
RemoteFull Time
2+ YOECommercial insurance knowledge (commercial lines) with ~2+ years experience preferred; strong attention to detail, technical aptitude, helpdesk and project management experience; excellent written/verbal communication; Salesforce and Notion experience preferred.
Salesforce, Notion
4d
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IT Director (CA , Ontario)
Ontario, California, United States
OnsiteFull Time
Experience leading teams, supporting systems, software, hardware, helpdesk requests, networks, and customers; able to establish procedures, troubleshoot issues, and adapt to changing priorities.
Local Area Networks (LA), Wide Area Networks (WAN)
2mo
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Senior Analyst, Service Desk
Jersey City or New York City or Los Angeles
$100k-$120k/yr OnsiteFull Time, Temporary
10+ YOEBachelor's degree, 10+ years helpdesk experience, strong troubleshooting, familiarity with ITSM and ITIL, leadership and communication skills, ability to analyze metrics and improve support processes.
ITSM, ITIL
3d
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Technical Oversight Construction/Design Consultant
Los Angeles, California, United States
$134k-$241k/yr OnsiteFull Time
10+ YOEBachelor's degree or equivalent experience and 10+ years as a technical consultant in a related industry. Requires quality management, audit, reporting, training, and software administration expertise.
PAR-PRO, Help Desk
1d
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EHR Document Imaging Specialist I - HIM - Sharp Chula Vista - Full Time
Chula Vista, California, United States
$25-$30/hr OnsiteFull Time
High school diploma or equivalent required. Health information management experience and RHIT credential preferred. Requires document imaging, scanning, indexing, quality control, customer service, confidentiality, and computer skills.
Microsoft SharePoint, Cerner App Chart Tracking, PaperLite, Point of Care, Universal Chart Order (UCO), Helpdesk, HIPAA
3w
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Learning Technology Specialist
Rosemead, California, United States
$90k-$127k/yr HybridFull Time
5+ YOEBachelor's degree, certification or training in e-learning, 5+ years HR/L&D experience, LMS administration and helpdesk experience (ServiceNow), ability to develop e-learning and reports; obtain Food Handler card within 30 days.
Learning Management System, ServiceNow
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