5 helpdesk manager jobs at 3 companies in Easton, MD
2mo
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Helpdesk Shift Supervisor
Annapolis Junction, Maryland, United States
OnsiteFull Time
7+ YOEActive Secret security clearance and US citizenship required; 7+ years helpdesk/service desk or customer service experience; must reside within commutable distance; able to work rotating and flexible shifts.
3w
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Helpdesk Shift Supervisor (Annapolis Junction, MD)
Annapolis Junction, Maryland, United States
OnsiteFull Time
7+ YOEActive Secret clearance and 7+ years of helpdesk, service desk, call center, or equivalent customer service experience. Requires onsite availability, on-call participation, and rotating shift flexibility.
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1mo
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IT Support Technician - Helpdesk
Annapolis, Maryland, United States
OnsiteFull Time
5+ YOEHigh school diploma,5+ years supporting enterprise technology,strong Windows and Microsoft 365 troubleshooting,endpoint deployment and management experience (ConfigMgr/Intune),ITSM and basic cybersecurity familiarity,excellent communication.
Microsoft Windows, Microsoft 365, Microsoft Configuration Manager, Microsoft Intune, Autodesk AutoCAD, Civil 3D, Bentley
2w
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Help Desk Manager
Fort Meade, Maryland, United States
OnsiteFull Time
5+ YOE2+ MgmtBachelor's degree, 5 years of IT support experience, 2 years as a Help Desk Manager, ITIL v4 certification, and Secret clearance required; service desk ticketing software experience preferred.
Service Desk
3d
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Operations Support Center Lead
Annapolis Junction, Maryland, United States
OnsiteFull Time
10+ YOE5+ MgmtActive Secret clearance and U.S. citizenship required. Requires 10+ years in operations support, helpdesk, call center, or customer service, including 5+ years managing teams, plus ticketing-system experience.
Remedy v20.02, ServiceNow