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4 helpdesk manager jobs at 4 companies in Gardner, MA

1mo
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Helpdesk Technician I
Rindge, New Hampshire, United States
OnsiteFull Time
Franklin Pierce University
Franklin Pierce University: Private nonprofit university serving undergraduate, graduate, and online students through liberal arts and professional programs.
Provide frontline IT support, troubleshoot hardware/software, manage accounts and passwords, use ticketing and remote tools, and escalate complex issues; strong customer service and willingness to learn; Windows proficiency.
Windows, Mac OS, Microsoft Office
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1w
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Onsite Desktop Support / Helpdesk Technician
Waltham or Boston or Dallas
OnsiteFull Time
SRS Real Estate Partners
SRS Real Estate Partners: Retail-focused commercial real estate advisory firm serving tenants, owners, and investors.
2+ YOERequires 2+ years of desktop support or helpdesk experience, Windows and macOS proficiency, Microsoft 365 knowledge, networking fundamentals, mobile device management, remote support, and strong customer communication.
Windows 10/11, macOS, Microsoft 365, TCP/IP, VPN, Wi-Fi, DNS, DHCP, iOS, Android, CoStar, LoopNet, Argus, Canva, Adobe Creative Suite, ArcGIS
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3mo
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Senior Manager, Metering & Customer Technology Integration
Londonderry or Joplin or Litchfield Park or Gainesville
$130k-$180k/yr HybridFull Time
Liberty Utilities
Liberty Utilities: A private Algonquin subsidiary operating regulated electricity, natural gas, water, and wastewater utilities for North American communities.
Bachelor’s degree in electrical engineering, information technology, computer science, or related field; extensive utility AMI experience and IT team, vendor, and complex technology project management experience.
Advanced Metering Infrastructure (AMI), SAP, SAP IS-U, Helpdesk
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3w
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IT Services Supervisor
Cambridge, Massachusetts, United States
OnsiteFull Time
Harvard Law School
Harvard Law School: Private nonprofit law school of Harvard University educating J.D., LL.M., and S.J.D. students and conducting legal research.
Requires two years of post-secondary education or relevant experience, supervisory ability, strong organization, customer service, communication, problem-solving, and prioritization skills.
ticket queues, phone, service desk
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