4 helpdesk manager jobs at 3 companies in Hagerstown, MD
1mo
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IT HELPDESK SPECIALIST
Washington or Manassas or Ashburn
OnsiteFull Time
Extensive enterprise desktop and endpoint management experience with Windows and macOS, Microsoft Intune and JAMF, identity management, advanced troubleshooting, and service desk leadership.
Microsoft Intune, JAMF, Ivanti, KACE, Windows, macOS, iOS, Android, AWS, Microsoft Entra ID (Azure AD), Active Directory, Windows Event Viewer, macOS Console
1mo
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IT Support Services
Arlington or Sterling
OnsiteFull Time
5+ YOEU.S. citizen with active DoD Secret (TS/SCI preferred) and DHS suitability. 5+ years relevant experience (3+ in helpdesk), MacOS/iOS and SAN NetApp ONTAP experience, helpdesk and asset management skills.
NetApp ONTAP, SAN, Citrix, VMWare, VPN, MacOS, iOS, shell, Electronic Mail
1mo
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IT Support Services
Arlington or Sterling
$77k-$163k/yr OnsiteFull Time
5+ YOEU.S. citizen with active DoD Secret (TS/SCI preferred), 5+ years relevant experience including 3+ years helpdesk and MacOS/iOS support; BS in computer-related field or HS plus 7+ years; Security+ desired; VPN, virtual desktop, NetApp and asset-management experience.
Citrix, VMWare, NetApp ONTAP, SAN, VPN, MacOS, iOS, shell
2w
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Student Technology Support & Engagement Specialist
Carlisle or United States
OnsiteFull Time
1+ YOEAssociate's degree in information technology or related field and 1-3 years of work experience; bachelor's degree in a related discipline preferred. Requires technical troubleshooting, communication, and organizational skills.
Knowledge Base, Help Desk, ResNet