7 helpdesk manager jobs at 5 companies in Lancaster, CA
6h
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Helpdesk Manager
Los Angeles, California, United States
$75k-$85k/yr OnsiteFull Time
3+ YOE3+ years support management experience, ITIL Foundation, experience building QA programs, familiarity with PSA/ticketing platforms (Zoho Desk, Zendesk, Jira), SLA and performance reporting, strong leadership and communication.
Zoho Desk, Zendesk, Jira
4w
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IT Helpdesk Engineer
Los Angeles, California, United States
$35/hr OnsiteFull Time
3+ YOE3+ years IT experience with Level 2 proficiency; Windows and macOS support; Google Workspace and Microsoft 365 administration; networking (AD,DHCP,DNS,Group Policy), MDM, managed antivirus, backup solutions; CompTIA A+ and Network+ preferred.
Windows, macOS, Google Workspace, Microsoft 365, Active Directory, DHCP, DNS, Group Policy, MDM, Ethernet, SaaS
1mo
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Information Systems Manager
Los Angeles, California, United States
$105k-$150k/yr OnsiteFull Time
3+ YOE1+ MgmtOversee IS operations and helpdesk; supervise staff; 3-5 years IT/IS experience with network/admin and helpdesk; 1-2 years supervisory experience preferred; AD, network, security, HIPAA familiarity; relevant certifications preferred.
Active Directory, DNS, DHCP
1mo
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Information Systems Manager
Los Angeles, California, United States
$105k-$150k/yr OnsiteFull Time
3+ YOE1+ Mgmt3-5 years IT/IS experience with network, systems, helpdesk; 1-2 years supervisory experience preferred; knowledge of network infrastructure, Active Directory, backup/DR, HIPAA-related IT controls; bachelor's preferred or equivalent certifications.
Active Directory, DNS, DHCP, routers, switches, firewalls, LAN, WAN
6h
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Director of Professional Services
Los Angeles, California, United States
$80k-$85k/yr OnsiteFull Time
5+ YOE5+ years in professional services or service delivery within MSP/IT; experience coordinating Helpdesk, Field Ops, and Project Management; team management; process and playbook building; Zoho Desk experience; occasional travel between Texas and California.
Zoho Desk, ITIL, Agile
1mo
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Senior Analyst, Service Desk
Jersey City or New York City or Los Angeles
$100k-$120k/yr OnsiteFull Time, Temporary
10+ YOEBachelor's degree, 10+ years helpdesk experience, strong troubleshooting, familiarity with ITSM and ITIL, leadership and communication skills, ability to analyze metrics and improve support processes.
ITSM, ITIL
2w
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Learning Technology Specialist
Rosemead, California, United States
$90k-$127k/yr HybridFull Time
5+ YOEBachelor's degree, certification or training in e-learning, 5+ years HR/L&D experience, LMS administration and helpdesk experience (ServiceNow), ability to develop e-learning and reports; obtain Food Handler card within 30 days.
Learning Management System, ServiceNow