10 helpdesk manager jobs at 9 companies in Riverside, CA
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Helpdesk Specialist
Los Angeles, California, United States
$67k-$80k/yrOnsiteFull Time
IntePros Federal: Provides IT, cybersecurity, and management services to federal agencies.
4+ YOE4+ years help desk/desktop support experience, strong Windows and Microsoft 365 skills, ServiceNow experience, ability to supervise queues and meet SLAs, basic network troubleshooting, excellent communication.
Meow Wolf: Creates large-scale immersive and interactive multimedia art installations.
3+ YOE3+ years IT experience with Level 2 proficiency; Windows and macOS support; Google Workspace and Microsoft 365 administration; networking (AD,DHCP,DNS,Group Policy), MDM, managed antivirus, backup solutions; CompTIA A+ and Network+ preferred.
Windows, macOS, Google Workspace, Microsoft 365, Active Directory, DHCP, DNS, Group Policy, MDM, Ethernet, SaaS
Synectic Solutions: Provides engineering and logistics services to defense agencies.
8+ YOE5+ MgmtActive U.S. citizenship and Secret clearance, CompTIA Security+ or IAT Level II, 8+ years experience with 5+ years in IT administration/DoD program management, Microsoft Office/SharePoint proficiency.
Gracelight Community Health: Operates community health clinics providing primary and specialty medical care.
3+ YOE1+ MgmtOversee IS operations and helpdesk; supervise staff; 3-5 years IT/IS experience with network/admin and helpdesk; 1-2 years supervisory experience preferred; AD, network, security, HIPAA familiarity; relevant certifications preferred.
Gracelight Community Health: Provides primary and specialty healthcare services to underserved communities.
3+ YOE1+ Mgmt3-5 years IT/IS experience with network, systems, helpdesk; 1-2 years supervisory experience preferred; knowledge of network infrastructure, Active Directory, backup/DR, HIPAA-related IT controls; bachelor's preferred or equivalent certifications.
Active Directory, DNS, DHCP, routers, switches, firewalls, LAN, WAN
Precision Castparts Corp.NYSE: BRK.B: Manufacturer of complex metal components for aerospace and industrial markets.
1+ YOEProvide first-level helpdesk support, troubleshoot hardware/software, manage Active Directory and mobile devices, document tickets, and perform occasional after-hours support.
Active Directory, Windows 7, Windows 10, Mobile Device Management
iHerb: Global e-commerce retailer of health and wellness products.
2+ YOE2+ years desktop/helpdesk support experience supporting Windows and/or macOS, ticketing systems, patch management, troubleshooting, onboarding/offboarding, scripting (Bash/PowerShell), and strong communication skills.
PowerShell, Bash, Windows, macOS, Google, Microsoft
South Orange County Community College District: Provides higher education and vocational training in Southern California.
3+ YOEMaster's in a related field, minimum 3-5 years experience in educational technology or instructional support in higher education; management experience preferred; knowledge of LMS, accessibility (Section 508/ADA), AI/VR/AR, helpdesk/service management, budgeting, and supervision.
Wedbush Securities: Full-service investment firm and financial services provider.
10+ YOEBachelor's degree, 10+ years helpdesk experience, strong troubleshooting, familiarity with ITSM and ITIL, leadership and communication skills, ability to analyze metrics and improve support processes.
Panda Restaurant Group: Operator of American Chinese fast-casual restaurant chains.
5+ YOEBachelor's degree, certification or training in e-learning, 5+ years HR/L&D experience, LMS administration and helpdesk experience (ServiceNow), ability to develop e-learning and reports; obtain Food Handler card within 30 days.