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8 helpdesk manager jobs at 3 companies in Wyoming, MI

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Help Desk Manager
Battle Creek, Michigan, United States
OnsiteFull Time
Y-Tech
Y-Tech: IT consulting firm providing cybersecurity and enterprise IT services to government, nonprofit, and private-sector clients.
5+ YOEBachelor's degree, 5+ years relevant experience, national technical certification, IT-II Non-Critical Sensitive (Tier 3) clearance required; strong hardware/software knowledge, ITIL v4, ServiceNow/JIRA, cloud (AWS/Azure), and helpdesk leadership experience.
Electronic Contract Writing Module, ServiceNow, JIRA Service Management, Appian, Microsoft stacks, AWS, Azure, ITIL v4, Lean, Six Sigma
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IT Help Desk Technician
Kalamazoo, Michigan, United States
OnsiteFull Time
Wightman
Wightman: Employee-owned consulting firm providing architecture, engineering, surveying, and GIS services to government, education, commercial, and energy clients.
Provide technical support via phone, email, ticketing and Teams; troubleshoot hardware/software; manage helpdesk tickets; perform routine workstation and conference room checks; travel to regional offices.
Microsoft Office 365, Microsoft Teams, Microsoft OneDrive, Microsoft OneNote, Autodesk, Adobe, Bluebeam
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3mo
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Shift Leader #37 Cloverville
Muskegon, Michigan, United States
OnsiteFull Time
Wesco
Wesco: Family-owned chain of Michigan convenience stores and fuel retailer.
Lead shift, train associates, ensure customer service, enforce SOPs and safety, manage operations and sales.
POS system, Help Desk, Maintenance Connection, Customer service software
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Shift Leader #02 Muskegon (Whitehall Rd. by Hobo's Tavern)
Muskegon, Michigan, United States
OnsiteFull Time
Wesco
Wesco: Family-owned chain of Michigan convenience stores and fuel retailer.
Leadership role focused on shift management, customer service, training, and adherence to SOPs; requires high school or GED, valid Michigan driver license, and 25+ hours per week; Food Safe and Hospitality certifications preferred.
Help Desk, Maintenance Connection
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Shift Leader #04 Holland
Holland, Michigan, United States
OnsiteFull Time
Wesco
Wesco: Family-owned chain of Michigan convenience stores and fuel retailer.
High school diploma required; valid Michigan driver’s license; 18+; up to 25 hours/week; Food Safety and Hospitality certifications preferred.
Help Desk, Maintenance Connection
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Shift Leader #07 Grand Haven (Mercury Drive)
Grand Haven, Michigan, United States
OnsiteFull Time
Wesco
Wesco: Family-owned chain of Michigan convenience stores and fuel retailer.
Lead shift, train associates, ensure customer service, enforce SOPs, and uphold brand standards.
Help Desk, Maintenance Connection
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Shift Leader #31 (by Huntington Bank)
Muskegon, Michigan, United States
OnsiteFull Time
Wesco
Wesco: Family-owned chain of Michigan convenience stores and fuel retailer.
High school diploma; Michigan driver’s license; 18+; able to work at least 25 hours weekly; strong customer service and leadership skills.
POS system, Help Desk, Maintenance Connection
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1mo
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Shift Leader #47 Lakeview
Lakeview, Michigan, United States
OnsitePart Time
Wesco
Wesco: Family-owned chain of Michigan convenience stores and fuel retailer.
Lead shifts, train and coach associates, enforce SOPs and safety, drive customer service and sales behaviors, maintain certifications, valid Michigan driver’s license, high school diploma or GED.
Help Desk, Maintenance Connection, GoRewards
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