36 helpdesk jobs at 26 companies in Naperville, IL
3w
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Helpdesk Technician II
Chicago, Illinois, United States
$24-$32/hr HybridFull Time
0+ YOE0–2 years IT helpdesk experience preferred; BS in CS or A+/Associate with experience; knowledge of Microsoft Windows and Office; ability to lift 30 lbs, travel occasionally, and communicate effectively.
Help Desk Ticketing System, Microsoft Windows, Microsoft Office
1mo
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Helpdesk Analyst
Northbrook, Illinois, United States
HybridFull Time
2+ YOEProvide Tier 1/2 IT support for desktops, laptops, mobile devices and collaboration tools; manage user accounts and access; troubleshoot hardware, software, OS, network and account issues; support Microsoft 365, Azure, Intune and Active Directory. 2+ years helpdesk experience.
Windows 11, Microsoft 365, Microsoft Azure, Microsoft Entra ID, Active Directory, MS Teams, Cisco Video conferencing, Microsoft Intune, SCCM, SAP, SAP GUI, TCP/IP, DNS, DHCP, VPN
2mo
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Level 1 Helpdesk Technician
Woodstock, Illinois, United States
$40k-$50k/yr OnsiteFull Time
2+ YOEComptia A+ and Comptia Net+ required, 2+ years MSP/helpdesk experience, strong troubleshooting, customer service, documentation skills, remote support ability, and participation in weekend on-call rotation.
Entrepreneurial Operating System (EOS), softphone
3w
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Helpdesk Technician II
Chicago, Illinois, United States
$24-$32/hr HybridFull Time
0+ YOEProvide first-line technical support, troubleshoot hardware/software, log tickets, maintain IT asset inventory; A+ or BS/Associate in CS preferred; Microsoft OS and Office knowledge required.
Help Desk Ticketing System, Microsoft Office, Microsoft operating system
3w
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Helpdesk Analyst
Chicago or Skokie
$24-$28/hr OnsiteFull Time
2+ YOE2+ years IT troubleshooting experience, strong customer service, knowledge of Windows, Microsoft Office/Azure/Intune/Teams, VPN, Qualifacts Carelogic; valid driver’s license and reliable vehicle for travel.
Windows, Microsoft Office, VPN, Microsoft Azure, Microsoft Intune, Microsoft Teams, Qualifacts Carelogic, EHR
3w
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Helpdesk Analyst
Chicago or Skokie
$24-$28/hr OnsiteFull Time
2+ YOERequires 2+ years of IT troubleshooting experience, communication and problem-solving skills, Microsoft systems experience, a valid driver's license, insurance, and a reliable vehicle.
Microsoft Azure, Microsoft 365, Microsoft Intune, Microsoft Teams, Qualifacts CareLogic, Windows, Microsoft Office, VPN, LANs, WANs
6d
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Entry-Level IT Helpdesk Technician (Remote - United States)
United States or Chicago or Atlanta
$44k-$60k/yr RemoteFull Time
Customer service and troubleshooting skills; familiarity with Google Apps, Office 365, Active Directory, software telephony, Jira Service Desk, SSO, technical documentation, ticket workflows, and queue management.
Google Apps, Microsoft Office 365, Active Directory, Jira Service Desk, SSO
2w
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IT Generalist (Tier 2 Helpdesk)
Burr Ridge, Illinois, United States
$68k-$75k/yr OnsiteFull Time
3+ YOE3-4 years help desk experience, Associate/Bachelor in IT preferred; on-call coverage; ability to lift 50 lbs; familiarity with security, patching, and HIPAA/PCI compliance.
Windows 11, Microsoft 365, VPN, RMM
3mo
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IT Support Specialist I
Geneva, Illinois, United States
$20-$22/hr OnsiteFull Time
1+ YOEProvide first‑level helpdesk support, troubleshoot hardware/software/connectivity, support Microsoft 365 and user accounts, perform basic Active Directory tasks; 1–2 years helpdesk experience and IT certifications or associate degree.
Microsoft 365, Office 365, Windows OS, Remote Help, Remote Desktop, Active Directory
4w
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IT Technician
Mount Prospect, Illinois, United States
$20-$22/hr OnsiteFull Time
Provide IT helpdesk support, troubleshoot hardware/software, install and configure devices, assist on IT projects; BS in CS/IT or related preferred; strong attention to detail and multitasking.
servers, UPS, routers, switches, mobile devices
1mo
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Entry Level IT Generalist
Chicago, Illinois, United States
HybridPart Time
Basic Windows systems knowledge, helpdesk support, hardware/software/network troubleshooting, device configuration, strong communication and organizational skills, ability to lift up to 40 lbs.
Windows
4w
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Sr. IT Help Desk Analyst
Itasca, Illinois, United States
$80k-$90k/yr OnsiteFull Time
6+ YOE6–8 years enterprise IT helpdesk/desktop support; strong Windows and Microsoft 365 experience; Active Directory, account administration, ticketing, troubleshooting, and mentoring skills required.
Microsoft 365, Outlook, Teams, VPN, Active Directory, Microsoft Intune, SCCM, ServiceNow, PowerShell
1mo
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Application Specialist - PowerSchool
Midlothian, Illinois, United States
$65k-$80k/yr OnsiteFull Time
Bachelor's degree in a technical field or equivalent, experience as a computer technician/helpdesk, demonstrated project management experience, excellent verbal and written communication, and experience supporting PowerSchool and related integrations.
PowerSchool, PowerSchool Enrollment, Clever, SQL
6d
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Systems Engineer I
Chicago, Illinois, United States
$100k-$115k/yr OnsiteFull Time
4+ YOEBachelor’s degree in a computer-related field or equivalent experience, Microsoft certification, 4+ years of IT experience, helpdesk experience, systems, networking, virtualization, Windows Server, Exchange, and disaster recovery expertise.
Cisco Unified Communications Solutions, Voice Over IP, Microsoft Server Operating Systems, Microsoft Exchange, Microsoft Office 365, VMware, Hyper-V, Microsoft Windows Server 2008 R2, Microsoft Windows Server 2016, Ethernet, HP, IBM, Dell, Storage Area Network, Microsoft Anti-Virus, Microsoft Anti-SPAM
6d
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Desktop Support Technician - Arlington Heights, IL
Arlington Heights, Illinois, United States
$50k-$52k/yr OnsiteFull Time
1+ YOERequires 1–3 years of helpdesk, desktop support, or field services experience, Windows and multi-platform support, networking knowledge, effective communication, physical equipment handling, and CompTIA or equivalent certification.
Microsoft Windows, Mac, Android, iOS, IPAD, ITIL
5d
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IT Systems Specialist
Chicago, Illinois, United States
$20/hr OnsiteFull Time
Provides Level 1 helpdesk support, troubleshoots hardware and software, manages tickets and assets, and supports workstations. Requires a valid driver's license, reliable transportation, and ability to lift up to 60 pounds.
Jira Service Desk, Microsoft Teams, Active Directory, Azure Entra, Verizon
3mo
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IT Support Specialist I
Geneva, Illinois, United States
$20-$22/hr OnsiteFull Time
1+ YOEAssociate degree or IT certifications; 1–2 years desktop/helpdesk experience; knowledge of Windows OS, Office 365, ticketing systems; strong customer service and remote support familiarity; basic Active Directory.
Windows OS, Office 365, Ticketing systems, Remote Help, Remote Desktop, Active Directory
4w
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IT Support Specialist
Villa Park, Illinois, United States
$60k-$65k/yr OnsiteFull Time
2+ YOE2+ years IT helpdesk/support experience; strong Windows, Office 365, Teams, printer, and basic networking troubleshooting; experience with RMM and ticketing; willingness to support Dynamics 365; strong communication and documentation skills.
SolarWinds Service Desk, Windows 10, Windows 11, Microsoft Surface, HP printers, Microsoft Teams, GoTo Resolve, Dynamics 365 Sales CRM, Microsoft Office 365, Experlogix CPQ
1mo
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Customer Support Operations
Louisville or New York City or Washington or Chicago or Reston or Crum Lynne or Boca Raton
$18-$26/hr HybridFull Time
4+ YOE4+ years customer support/helpdesk or telecom experience (3+ years technical application support), strong telecom knowledge (LNP, routing, IP), CRM and Microsoft Office proficiency, analytical and communication skills.
Microsoft Excel, Microsoft Outlook, Microsoft Word, Microsoft PowerPoint, Salesforce, CRM
2mo
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IT Help Desk Tier 1
Dallas or Orlando or Doral or Denver or Chicago or Owings Mills or Arlington or Richmond or Charlotte or North Charleston or Jacksonville or Nashville or Cleveland or United States
OnsiteFull Time
DEX Imaging: Provides office imaging equipment and managed document solutions.
2+ YOEIT Helpdesk Tier 1 support; high school diploma; 2+ years experience; CompTIA A+ preferred; knowledge of Windows, Mac OS X, Google Workspace and Office 365; hardware peripherals; strong customer service.
Windows, Mac OS X, Google Workspace, Office 365, Printers, Scanners, VPN
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