33 helpdesk jobs at 25 companies in Orland Park, IL
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Helpdesk Technician II
Chicago, Illinois, United States
$24-$32/hr HybridFull Time
0+ YOE0–2 years IT helpdesk experience preferred; BS in CS or A+/Associate with experience; knowledge of Microsoft Windows and Office; ability to lift 30 lbs, travel occasionally, and communicate effectively.
Help Desk Ticketing System, Microsoft Windows, Microsoft Office
1mo
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Helpdesk Analyst
Northbrook, Illinois, United States
HybridFull Time
2+ YOEProvide Tier 1/2 IT support for desktops, laptops, mobile devices and collaboration tools; manage user accounts and access; troubleshoot hardware, software, OS, network and account issues; support Microsoft 365, Azure, Intune and Active Directory. 2+ years helpdesk experience.
Windows 11, Microsoft 365, Microsoft Azure, Microsoft Entra ID, Active Directory, MS Teams, Cisco Video conferencing, Microsoft Intune, SCCM, SAP, SAP GUI, TCP/IP, DNS, DHCP, VPN
2mo
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Level 1 Helpdesk Technician
Manteno, Illinois, United States
$40k-$50k/yr OnsiteFull Time
2+ YOECompTIA A+ and Net+ required, 2+ years IT MSP/helpdesk experience, strong troubleshooting, customer service, documentation skills, ability to diagnose basic technical issues and handle weekend on-call rotation.
Entrepreneurial Operating System (EOS), softphone
1w
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IT Helpdesk Analyst
Hoffman Estates or Elgin or Wheeling or Hanover Park or Streamwood or Sycamore or DeKalb or McHenry or Palatine
$22-$30/hr OnsiteFull Time
3+ YOEHigh school diploma or GED, 3+ years of IT helpdesk experience supporting 30+ users, hardware/software troubleshooting, Windows imaging, Active Directory, TCP/IP, and technical support skills.
Windows, Active Directory, TCP/IP, Citrix, Microsoft RDS, WordPress, Microsoft Office 365
1mo
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Helpdesk Technician II
Chicago, Illinois, United States
$24-$32/hr HybridFull Time
0+ YOEProvide first-line technical support, troubleshoot hardware/software, log tickets, maintain IT asset inventory; A+ or BS/Associate in CS preferred; Microsoft OS and Office knowledge required.
Help Desk Ticketing System, Microsoft Office, Microsoft operating system
4w
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Helpdesk Analyst
Chicago or Skokie
$24-$28/hr OnsiteFull Time
2+ YOE2+ years IT troubleshooting experience, strong customer service, knowledge of Windows, Microsoft Office/Azure/Intune/Teams, VPN, Qualifacts Carelogic; valid driver’s license and reliable vehicle for travel.
Windows, Microsoft Office, VPN, Microsoft Azure, Microsoft Intune, Microsoft Teams, Qualifacts Carelogic, EHR
4w
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Helpdesk Analyst
Chicago or Skokie
$24-$28/hr OnsiteFull Time
2+ YOERequires 2+ years of IT troubleshooting experience, communication and problem-solving skills, Microsoft systems experience, a valid driver's license, insurance, and a reliable vehicle.
Microsoft Azure, Microsoft 365, Microsoft Intune, Microsoft Teams, Qualifacts CareLogic, Windows, Microsoft Office, VPN, LANs, WANs
3w
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IT Generalist (Tier 2 Helpdesk)
Burr Ridge, Illinois, United States
$68k-$75k/yr OnsiteFull Time
3+ YOE3-4 years help desk experience, Associate/Bachelor in IT preferred; on-call coverage; ability to lift 50 lbs; familiarity with security, patching, and HIPAA/PCI compliance.
Windows 11, Microsoft 365, VPN, RMM
1mo
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IT Technician
Mount Prospect, Illinois, United States
$20-$22/hr OnsiteFull Time
Provide IT helpdesk support, troubleshoot hardware/software, install and configure devices, assist on IT projects; BS in CS/IT or related preferred; strong attention to detail and multitasking.
servers, UPS, routers, switches, mobile devices
1mo
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Entry Level IT Generalist
Chicago, Illinois, United States
HybridPart Time
Basic Windows systems knowledge, helpdesk support, hardware/software/network troubleshooting, device configuration, strong communication and organizational skills, ability to lift up to 40 lbs.
Windows
1mo
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Sr. IT Help Desk Analyst
Itasca, Illinois, United States
$80k-$90k/yr OnsiteFull Time
6+ YOE6–8 years enterprise IT helpdesk/desktop support; strong Windows and Microsoft 365 experience; Active Directory, account administration, ticketing, troubleshooting, and mentoring skills required.
Microsoft 365, Outlook, Teams, VPN, Active Directory, Microsoft Intune, SCCM, ServiceNow, PowerShell
2d
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Help Desk Associate
Bedford Park, Illinois, United States
$65k-$75k/yr OnsiteFull Time
2+ YOERequires 2+ years of IT helpdesk and case-management experience, Windows and Dell troubleshooting, Active Directory, Microsoft 365, Azure Entra ID, Android, and Microsoft Intune experience.
Jira, Microsoft Teams, Android, Microsoft 365, Azure Entra ID, Samsung Knox, Microsoft Intune, Windows Server, Linux
2w
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Systems Engineer I
Chicago, Illinois, United States
$100k-$115k/yr OnsiteFull Time
4+ YOEBachelor’s degree in a computer-related field or equivalent experience, Microsoft certification, 4+ years of IT experience, helpdesk experience, systems, networking, virtualization, Windows Server, Exchange, and disaster recovery expertise.
Cisco Unified Communications Solutions, Voice Over IP, Microsoft Server Operating Systems, Microsoft Exchange, Microsoft Office 365, VMware, Hyper-V, Microsoft Windows Server 2008 R2, Microsoft Windows Server 2016, Ethernet, HP, IBM, Dell, Storage Area Network, Microsoft Anti-Virus, Microsoft Anti-SPAM
2w
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Desktop Support Technician - Arlington Heights, IL
Arlington Heights, Illinois, United States
$50k-$52k/yr OnsiteFull Time
1+ YOERequires 1–3 years of helpdesk, desktop support, or field services experience, Windows and multi-platform support, networking knowledge, effective communication, physical equipment handling, and CompTIA or equivalent certification.
Microsoft Windows, Mac, Android, iOS, IPAD, ITIL
2mo
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Customer Support Operations
Louisville or New York City or Washington or Chicago or Reston or Crum Lynne or Boca Raton
$18-$26/hr HybridFull Time
4+ YOE4+ years customer support/helpdesk or telecom experience (3+ years technical application support), strong telecom knowledge (LNP, routing, IP), CRM and Microsoft Office proficiency, analytical and communication skills.
Microsoft Excel, Microsoft Outlook, Microsoft Word, Microsoft PowerPoint, Salesforce, CRM
1mo
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IT Support Specialist
Villa Park, Illinois, United States
$60k-$65k/yr OnsiteFull Time
2+ YOE2+ years IT helpdesk/support experience; strong Windows, Office 365, Teams, printer, and basic networking troubleshooting; experience with RMM and ticketing; willingness to support Dynamics 365; strong communication and documentation skills.
SolarWinds Service Desk, Windows 10, Windows 11, Microsoft Surface, HP printers, Microsoft Teams, GoTo Resolve, Dynamics 365 Sales CRM, Microsoft Office 365, Experlogix CPQ
3mo
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IT Help Desk Tier 1
Dallas or Orlando or Doral or Denver or Chicago or Owings Mills or Arlington or Richmond or Charlotte or North Charleston or Jacksonville or Nashville or Cleveland or United States
OnsiteFull Time
DEX Imaging: Provides office imaging equipment and managed document solutions.
2+ YOEIT Helpdesk Tier 1 support; high school diploma; 2+ years experience; CompTIA A+ preferred; knowledge of Windows, Mac OS X, Google Workspace and Office 365; hardware peripherals; strong customer service.
Windows, Mac OS X, Google Workspace, Office 365, Printers, Scanners, VPN
2mo
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Solutions Engineer - Remote
Austin or New York or Raleigh or Portland or Nashville or Miami or Boston or Seattle or Chicago or London
RemoteFull Time
3+ YOE3+ years pre-sales/Solutions Engineer experience in B2B SaaS, hands-on with APIs and Postman, experience building integrations and owning demos/POCs, familiarity with Shopify and helpdesk ecosystems, strong written and verbal communication.
Postman, Shopify, Gorgias, Zendesk, Kustomer, Dixa, Linear, ChatGPT, Claude, Perplexity Pro, Cursor, Lovable, Siena Intelligence
2d
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Help Desk Associate
Bedford Park, Illinois, United States
$65k-$75k/yr OnsiteFull Time
2+ YOERequires 2+ years in IT helpdesk support and case management systems, Windows, Dell devices, Active Directory, Microsoft 365, Azure Entra ID, Android, and Microsoft Intune; strong communication and customer service skills.
Jira, ServiceNow, Windows, Android, Microsoft Teams, Active Directory, Microsoft 365, Azure Entra ID, Samsung Knox, Microsoft Intune, Windows Server, Linux
1mo
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Tier 1 Engineer
Tinley Park, Illinois, United States
$35k-$50k/yr OnsiteFull Time
Provide first-line helpdesk support, troubleshoot hardware/software/network issues, travel to client sites (up to 50%), lift up to 50 lbs, and work in confined spaces; bachelor's degree or related experience required.
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