17 implementation success manager jobs at 15 companies in Chicago, IL
3w
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Customer Success Manager
Chicago, Illinois, United States
$75k-$100k/yr HybridFull Time
3+ YOE3+ years SaaS customer success/implementation experience; strong onboarding, training, communication, project management, and commercial skills; Chicago-based hybrid availability.
2w
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Client Success Manager
Chicago, Illinois, United States
$80k-$85k/yr OnsiteFull Time
5+ YOEBachelor's degree and 5+ years in customer success, client services, sponsorship, or advertising; requires customer-facing experience, process implementation, project management, communication, and database knowledge.
HubSpot, Microsoft Office Suite
3d
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Associate Manager, Product Implementation
Royal Oak or Chicago
$65k-$89k/yr HybridFull Time
5+ YOE1+ MgmtRequires 5+ years in customer success or related roles, 1+ year managing teams, and extensive software integrations, restaurant operations, and POS experience. Fintech or SaaS experience preferred.
POS, SaaS, Standard Operating Procedures (SOPs), Service-level Agreements (SLAs)
4d
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Solutions Implementation Advisor
Boca Raton or Chicago or Reston or Washington
$100k-$150k/yr HybridFull Time
5+ YOERequires 5+ years in account management, customer success, implementation, or project management; project lifecycle expertise; technical solution translation; bachelor's degree or equivalent; Salesforce and Microsoft Office proficiency.
Salesforce, Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Microsoft Outlook, HSA, FSA, AD&D, ESPP
1mo
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Strategic Implementation Consultant
United States or Alaska or California or Connecticut or Maryland or Massachusetts or New Jersey or New York or Rhode Island or District of Columbia or Austin or Boulder or Chicago or Dallas or Denver or Houston or Seattle
$100k-$135k/yr RemoteFull Time
6+ YOE6+ years in senior customer success, account management, or strategic consulting (enterprise SaaS preferred); bachelor’s degree; experience with technical products and end-to-end implementations; strong communication and emotional intelligence.
Samsara platform, Tofu
1w
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Senior Implementation Associate
Chicago, Illinois, United States
$26-$38/hr RemoteFull Time
1+ YOERequires 1–3 years in implementation, customer success, or account management, quota or attainment experience, outbound communication, high call volume, organization, adaptability, and strong written and verbal communication.
POS, Open API, SFTP, Covey
2mo
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Implementation Services Director, Pharmacy Onboarding and Client Success
Irving or Chicago or Centennial
$89k-$156k/yr OnsiteFull Time
7+ YOE7+ years relevant experience; strong knowledge of pharmaceutical contracting, distribution, eligibility, and class of trade; GPO experience preferred; data analysis, cross-functional leadership, and willingness to travel.
2w
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Senior Customer Success Manager - Moveworks
Chicago, Illinois, United States
$102k-$159k/yr RemoteFull Time
5+ YOEBachelor's degree and 5+ years in account management, implementation, or SaaS sales; enterprise deployment experience, technical solution expertise, relationship building, and willingness to travel 10–25%.
Agentic AI, LLMs, Reasoning Engine, Microsoft ServiceNow
2w
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Senior Customer Success Manager - Moveworks
Chicago, Illinois, United States
$102k-$159k/yr HybridFull Time
5+ YOE5+ years account management/implementation/sales in software/SaaS, enterprise deployment experience, bachelor's degree, strong executive relationship and problem-solving skills, willing to travel 10-25%.
2w
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Product and Implementation Specialist- Fintech Services
Maryland Heights or Chicago
$60k-$80k/yr OnsiteFull Time
2+ YOEBachelor's required,2+ years fintech/BaaS/product/operations/client success or related experience; strong project coordination, communication, and cross-functional collaboration; ability to analyze data and manage priorities.
2mo
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Customer Success Associate
San Francisco or Salt Lake City or Chicago or Nashville or Philadelphia or United States
$47k-$60k/yr RemoteFull Time
2+ YOEBachelor's degree or equivalent experience, 2-3 years in implementation/account management or related field, prior healthcare experience, strong customer service and escalation handling, excellent communication and analytical skills.
Salesforce
5d
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Pega Program Manager
New York City or Chicago or Atlanta or Toronto
$150k-$165k/yr OnsiteFull Time
15+ YOERequires 15+ years of program management experience, multiple successful Pega implementations, enterprise transformation leadership, governance, risk and budget management, executive communication, and distributed team leadership. PMP or PgMP preferred.
Pega, Pega Platform, KPIs
5d
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Pega Program Manager (527314)
New York City or Chicago or Atlanta or Toronto
$140k-$165k/yr OnsiteFull Time
15+ YOERequires 15+ years managing large-scale technology programs and multiple successful end-to-end Pega implementations, with expertise in governance, risk, budgets, schedules, distributed teams, and executive communication.
Pega, Pega Platform, KPIs
1w
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Enterprise Commercial Technology - Integration Sr Lead
Chicago or Hackettstown
$154k-$211k/yr HybridFull Time, Temporary
8+ YOEBachelor’s degree and 8+ years leading large-scale technology projects, including SaaS implementations and M&A or systems integration. Requires APIs, middleware, data harmonization, matrix leadership, and senior stakeholder communication.
SaaS, APIs, middleware
1w
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Delivery Director
Michigan City, Indiana, United States
RemoteFull Time
15+ YOERequires 15+ years in IT delivery, professional services, customer success, program management, implementations, or related leadership; experience leading PMs and enterprise-scale programs; existing US work authorization.
MiraCloud, CCaaS, SaaS, PMO
2mo
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Senior Financial Consultant - Workday Success Plans - Spend Management
Atlanta or Chicago
$140k-$211k/yr HybridFull Time
5+ YOE5+ years IT implementation and software consulting experience (PeopleSoft, SAP, Oracle, JD Edwards); 1+–3+ years Workday consulting experience depending on level; maintain Workday certifications; strong communication and problem-solving skills.
PeopleSoft, SAP, Oracle, JD Edwards, Workday, Evisort CLM, WSS
1mo
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Learning Support Coordinator
Skokie, Illinois, United States
OnsiteFull Time
Plan, direct, and implement academic support programs; develop assessment tools to measure engagement and outcomes; provide programmatic support for retention and student success; manage faculty hiring processes.
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