17 implementation success manager jobs at 16 companies in Naperville, IL

2d
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Implementation Consultant
Chicago or Connecticut or Georgia or North Carolina or Minnesota or Massachusetts or Iowa or Charlotte or Illinois or Colorado or District of Columbia or Idaho or Montana or Delaware or Kansas or Michigan or Austin or Maryland or Ohio or Indiana or Maine
RemoteFull Time
Itron
ItronNASDAQ: ITRI: Sells products and services for energy and water management.
3+ YOERequires 3+ years in implementation consulting, project management, business analysis, customer success, or SaaS deployments, with enterprise implementation leadership, requirements translation, project coordination, and strong communication skills.
SaaS, User Acceptance Testing (UAT), Power BI
1mo
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Customer Success Manager
Chicago, Illinois, United States
$75k-$100k/yr HybridFull Time
Renterra
Renterra: A venture-backed SaaS building an end-to-end platform to modernize equipment rental operations.
3+ YOE3+ years SaaS customer success/implementation experience; strong onboarding, training, communication, project management, and commercial skills; Chicago-based hybrid availability.
3w
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Client Success Manager
Chicago, Illinois, United States
$80k-$85k/yr OnsiteFull Time
Institute of Food Technologists
Institute of Food Technologists: Offers food science resources, scientific journals, and professional events.
5+ YOEBachelor's degree and 5+ years in customer success, client services, sponsorship, or advertising; requires customer-facing experience, process implementation, project management, communication, and database knowledge.
HubSpot, Microsoft Office Suite
1w
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Associate Manager, Product Implementation
Royal Oak or Chicago
$65k-$89k/yr HybridFull Time
SpotOn
SpotOn: Provides point-of-sale and business management software for restaurants.
5+ YOE1+ MgmtRequires 5+ years in customer success or related roles, 1+ year managing teams, and extensive software integrations, restaurant operations, and POS experience. Fintech or SaaS experience preferred.
POS, SaaS, Standard Operating Procedures (SOPs), Service-level Agreements (SLAs)
1w
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Solutions Implementation Advisor
Boca Raton or Chicago or Reston or Washington
$100k-$150k/yr HybridFull Time
TransUnion
TransUnionNYSE: TRU: Provides global credit reporting and risk management information solutions.
5+ YOERequires 5+ years in account management, customer success, implementation, or project management; project lifecycle expertise; technical solution translation; bachelor's degree or equivalent; Salesforce and Microsoft Office proficiency.
Salesforce, Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Microsoft Outlook, HSA, FSA, AD&D, ESPP
2d
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Sr. Director, Client Success - Network Management & Implementation - Digital Assets
New York City or Scottsdale or San Francisco or Chicago or Phoenix or Washington
$226k-$282k/yr HybridFull Time
Early Warning Services
Early Warning Services: Operates payment and risk solutions for the financial industry.
15+ YOEBachelor's degree and 15+ years in payments, implementation, operations, network management, or program leadership. Requires complex financial-sector implementations and people leadership.
1mo
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Strategic Implementation Consultant
United States or Alaska or California or Connecticut or Maryland or Massachusetts or New Jersey or New York or Rhode Island or District of Columbia or Austin or Boulder or Chicago or Dallas or Denver or Houston or Seattle
$100k-$135k/yr RemoteFull Time
Samsara
SamsaraNYSE: IOT: Connected Operations Cloud platform for physical operations and IoT.
6+ YOE6+ years in senior customer success, account management, or strategic consulting (enterprise SaaS preferred); bachelor’s degree; experience with technical products and end-to-end implementations; strong communication and emotional intelligence.
Samsara platform, Tofu
2w
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Senior Implementation Associate
Chicago, Illinois, United States
$26-$38/hr RemoteFull Time
DoorDash
DoorDashNYSE: DASH: Local food delivery and on-demand logistics platform.
1+ YOERequires 1–3 years in implementation, customer success, or account management, quota or attainment experience, outbound communication, high call volume, organization, adaptability, and strong written and verbal communication.
POS, Open API, SFTP, Covey
2mo
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Implementation Services Director, Pharmacy Onboarding and Client Success
Irving or Chicago or Centennial
$89k-$156k/yr OnsiteFull Time
Vizient
Vizient: Healthcare performance improvement and group purchasing organization.
7+ YOE7+ years relevant experience; strong knowledge of pharmaceutical contracting, distribution, eligibility, and class of trade; GPO experience preferred; data analysis, cross-functional leadership, and willingness to travel.
2d
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Senior Manager, Field Success
Chicago, Illinois, United States
$83k-$183k/yr RemoteFull Time
CVS Health
CVS HealthNYSE: CVS: Provides retail pharmacy, health insurance, and pharmacy benefit management services.
5+ YOEBachelor’s degree and 5+ years in healthcare operations, care management, implementation, or field support required; experience with operational change and interdisciplinary care models preferred.
3w
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Senior Customer Success Manager - Moveworks
Chicago, Illinois, United States
$102k-$159k/yr RemoteFull Time
ServiceNow
ServiceNowNYSE: NOW: Enterprise cloud platform for digital workflow automation.
5+ YOEBachelor's degree and 5+ years in account management, implementation, or SaaS sales; enterprise deployment experience, technical solution expertise, relationship building, and willingness to travel 10–25%.
Agentic AI, LLMs, Reasoning Engine, Microsoft ServiceNow
3w
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Senior Customer Success Manager - Moveworks
Chicago, Illinois, United States
$102k-$159k/yr HybridFull Time
ServiceNow
ServiceNowNYSE: NOW: Provides a cloud platform for automating enterprise digital workflows.
5+ YOE5+ years account management/implementation/sales in software/SaaS, enterprise deployment experience, bachelor's degree, strong executive relationship and problem-solving skills, willing to travel 10-25%.
2mo
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Customer Success Associate
San Francisco or Salt Lake City or Chicago or Nashville or Philadelphia or United States
$47k-$60k/yr RemoteFull Time
Tendo
Tendo: Software connecting patients and clinicians for seamless healthcare experiences.
2+ YOEBachelor's degree or equivalent experience, 2-3 years in implementation/account management or related field, prior healthcare experience, strong customer service and escalation handling, excellent communication and analytical skills.
Salesforce
1w
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Pega Program Manager
New York City or Chicago or Atlanta or Toronto
$150k-$165k/yr OnsiteFull Time
Capgemini
CapgeminiEuronext Paris: CAP: Provides global IT consulting and digital transformation services.
15+ YOERequires 15+ years of program management experience, multiple successful Pega implementations, enterprise transformation leadership, governance, risk and budget management, executive communication, and distributed team leadership. PMP or PgMP preferred.
Pega, Pega Platform, KPIs
2w
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Enterprise Commercial Technology - Integration Sr Lead
Chicago or Hackettstown
$154k-$211k/yr HybridFull Time, Temporary
Mars
Mars: Global manufacturer of confectionery, snacks, and pet care products.
8+ YOEBachelor’s degree and 8+ years leading large-scale technology projects, including SaaS implementations and M&A or systems integration. Requires APIs, middleware, data harmonization, matrix leadership, and senior stakeholder communication.
SaaS, APIs, middleware
2mo
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Senior Financial Consultant - Workday Success Plans - Spend Management
Atlanta or Chicago
$140k-$211k/yr HybridFull Time
Workday
WorkdayNASDAQ: WDAY: Provides cloud-based software for financial and human capital management.
5+ YOE5+ years IT implementation and software consulting experience (PeopleSoft, SAP, Oracle, JD Edwards); 1+–3+ years Workday consulting experience depending on level; maintain Workday certifications; strong communication and problem-solving skills.
PeopleSoft, SAP, Oracle, JD Edwards, Workday, Evisort CLM, WSS
1mo
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Learning Support Coordinator
Skokie, Illinois, United States
OnsiteFull Time
Oakton College
Oakton College: A public community college providing associate degrees and certificates.
Plan, direct, and implement academic support programs; develop assessment tools to measure engagement and outcomes; provide programmatic support for retention and student success; manage faculty hiring processes.