59 implementation success manager jobs at 50 companies in Hackensack, NJ
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Implementation Manager
New York City or Seattle or Los Angeles or Portland
RemoteFull Time
Multitude Insights: AI-powered intelligence platform for law enforcement agency collaboration.
6+ YOE6+ years in implementation, onboarding, customer operations, project management, or customer success in SaaS, gov-tech, or similar; experience managing complex, multi-stakeholder implementations; strong communication and organizational skills; remote-working capable; government/public sector or startup experience preferred.
Avoca: AI voice agents that automate customer calls for home services.
2+ YOE2+ years B2B startup implementation or technical customer success experience; fluency with APIs and webhooks; experience configuring prompts, workflows, and integrations; strong project management and communication skills.
Uniti AI: Real estate technology delivering AI-powered front- and back-office automation for real estate operations.
2+ YOE2–6 years in Customer Success, Client Onboarding, Solutions Engineering, or Technical Project Management; strong project management; comfortable writing AI prompts; integration and API fluency; excellent communication; track record of end-to-end customer implementations.
Fletcher Development: Builds luxury custom homes and provides residential estate management services.
3+ YOE3–5 years in onboarding/implementation and brand, marketing, or content roles; preferably in B2B SaaS or to-the-trade; strong onboarding and communication skills.
Loom, Descript, Camtasia, Figma, Canva, Adobe Creative Suite
Ivalua: Cloud-based procurement and spend management software platform.
5+ YOE5+ years in product management or solution deployment, strong project management skills, knowledge of procurement/supply-chain, SQL and Ivalua/IVA Gen AI experience, PMP preferred, willingness to travel ~25%.
San Francisco or Seattle or New York City or Austin or United States
$94k-$171k/yrHybridFull Time
Rippling: Unified platform managing workforce HR, IT, and finance operations
5+ YOE2+ Mgmt5+ years SaaS experience in professional services/implementation/customer success, 2+ years leading teams, strong prioritization, problem solving, and cross-functional collaboration skills.
Senior Manager of Implementation Success - NYC Metro
New York City or Boston or Los Angeles or San Francisco or Oakland or San Jose or Seattle or Washington
$83k-$99k/yrRemoteFull Time
New Classrooms: Provides personalized math learning solutions and software for schools.
6+ YOE6+ years in K–12 education, edtech, or related field; school-based experience; strong data literacy, project management, and partner-facing skills; proficiency with Google Workspace, Excel/Sheets; ability to travel frequently across NYC and up to 10% nationally.
Google Workspace, Microsoft Excel, Google Sheets, Amazon QuickSight, Tableau, Looker, Google Data Studio
Secureframe: Automated security compliance and risk management platform.
2+ YOE2+ years in implementation, professional services, customer success, or technical project delivery; strong project-management instincts; technical fluency with cloud, identity, and security concepts; ability to operationalize CMMC/NIST requirements and lead customer implementations.
Passage Health: Software platform for autism care providers.
3+ YOE3+ years in customer success/onboarding/implementation in SaaS or healthcare tech; strong communication, project management, problem-solving, and customer-facing experience.
Global IndustrialNYSE: GIC: Distributes industrial, material handling, and MRO products to businesses.
College degree required; experience with customer service, sales, or product management; strong communication, attention to detail, and PC skills (Word, Excel, Access); understanding of GPO and onboarding strategy.
PCS, Microsoft Word, Microsoft Excel, Microsoft Access, EDI Punchout
Hover: Creates 3D property models and measurements from smartphone photos.
3+ YOE3+ years in customer success/account management or implementation; lifecycle management from onboarding to renewal; experience managing a large book of accounts, onboarding/training, strong communication, and using data/CRM tools.
SS&C TechnologiesNasdaq: SSNC: Provides software and technology for financial and healthcare sectors.
2+ YOEBachelor's degree, 2+ years in customer success/account management at a SaaS company, experience implementing/supporting SaaS, strong communication, presentation, problem-solving, and ability to manage multiple accounts with off-hours availability.
Clark: AI-powered trust infrastructure for audit and accounting firms.
3+ YOE3+ years in customer success, account management, implementation, or consulting in B2B SaaS or workflow-heavy environments; strong communication, organization, and stakeholder management.
United States or San Francisco or New York City or Washington
$101k-$153k/yrRemoteFull Time
SamsaraNYSE: IOT: Connected Operations Cloud platform for physical operations and IoT.
6+ YOE6+ years in senior customer success/account management/consulting, enterprise SaaS and technical product experience, proven implementation and consultative skills, bachelor’s degree required, strong communication and problem-solving.
FlowX.AI: AI-native platform for building enterprise AI agents and systems.
3+ YOE3+ years in customer success or client-facing role, project implementation experience, commercial acumen for renewals/upsells, strong analytical and communication skills.
Adaptive Security: Provides AI-powered protection against deepfakes and social engineering scams.
2+ YOE2+ years in customer success or implementation at a SaaS company; strong troubleshooting, communication, multitasking, and cross-functional collaboration skills; customer-first mindset and growth orientation.
Rain: Provides stablecoin-native infrastructure for card issuance and global payments.
0+ YOEBachelor's degree in Business/Analytics/Economics,0-2 years in implementation or customer success,B2B experience preferred,strong analytical and communication skills,ability to manage multiple projects and work cross-functionally.