New York City or Seattle or Los Angeles or Portland
RemoteFull Time
Multitude Insights: AI-powered intelligence platform for law enforcement agency collaboration.
6+ YOE6+ years in implementation, onboarding, customer operations, project management, or customer success in SaaS, gov-tech, or similar; experience managing complex, multi-stakeholder implementations; strong communication and organizational skills; remote-working capable; government/public sector or startup experience preferred.
Avoca: AI voice agents that automate customer calls for home services.
2+ YOE2+ years B2B startup implementation or technical customer success experience; fluency with APIs and webhooks; experience configuring prompts, workflows, and integrations; strong project management and communication skills.
Uniti AI: Real estate technology delivering AI-powered front- and back-office automation for real estate operations.
2+ YOE2–6 years in Customer Success, Client Onboarding, Solutions Engineering, or Technical Project Management; strong project management; comfortable writing AI prompts; integration and API fluency; excellent communication; track record of end-to-end customer implementations.
Fletcher Development: Builds luxury custom homes and provides residential estate management services.
3+ YOE3–5 years in onboarding/implementation and brand, marketing, or content roles; preferably in B2B SaaS or to-the-trade; strong onboarding and communication skills.
Loom, Descript, Camtasia, Figma, Canva, Adobe Creative Suite
Rippling: Unified platform managing workforce HR, IT, and finance operations
5+ YOE2+ MgmtRequires 5+ years in SaaS professional services, implementation, or customer success and 2+ years leading a team, plus prioritization, time management, attention to detail, and complex problem-solving skills.
Profound: Analytics platform for brand visibility in AI-generated search results.
4+ YOERequires 4+ years in customer success, onboarding, implementation, or customer education; strong facilitation, program ownership, process improvement, data awareness, and independent execution skills.
Senior Manager of Implementation Success - NYC Metro
New York City or Boston or Los Angeles or San Francisco or Oakland or San Jose or Seattle or Washington
$83k-$99k/yrRemoteFull Time
New Classrooms: Provides personalized math learning solutions and software for schools.
6+ YOE6+ years in K–12 education, edtech, or related field; school-based experience; strong data literacy, project management, and partner-facing skills; proficiency with Google Workspace, Excel/Sheets; ability to travel frequently across NYC and up to 10% nationally.
Google Workspace, Microsoft Excel, Google Sheets, Amazon QuickSight, Tableau, Looker, Google Data Studio
Secureframe: Automated security compliance and risk management platform.
2+ YOE2+ years in implementation, professional services, customer success, or technical project delivery; strong project-management instincts; technical fluency with cloud, identity, and security concepts; ability to operationalize CMMC/NIST requirements and lead customer implementations.
Hover: Creates 3D property models and measurements from smartphone photos.
3+ YOE3+ years in customer success/account management or implementation; lifecycle management from onboarding to renewal; experience managing a large book of accounts, onboarding/training, strong communication, and using data/CRM tools.
Clark: AI-powered trust infrastructure for audit and accounting firms.
3+ YOE3+ years in customer success, account management, implementation, or consulting in B2B SaaS or workflow-heavy environments; strong communication, organization, and stakeholder management.
FlowX.AI: AI-native platform for building enterprise AI agents and systems.
3+ YOE3+ years in customer success or client-facing role, project implementation experience, commercial acumen for renewals/upsells, strong analytical and communication skills.
New York City or Scottsdale or San Francisco or Chicago or Phoenix or Washington
$226k-$282k/yrHybridFull Time
Early Warning Services: Operates payment and risk solutions for the financial industry.
15+ YOEBachelor's degree and 15+ years in payments, implementation, operations, network management, or program leadership. Requires complex financial-sector implementations and people leadership.
Krea: Develops generative AI tools for image and video creation.
Customer Success or Account Management experience, account renewal and growth record, onboarding and implementation experience, strong communication skills, and proactive ownership in an early-stage environment.
Dubai or Toronto or London or New York City or San Francisco or Montreal or Paris or Berlin or Seoul
RemoteFull Time
Cohere: Provides enterprise-grade large language models and AI software platforms.
8+ YOERequires 8+ years in customer success, account management, consulting, or technology delivery; 3–5 years with UAE enterprises; enterprise implementation experience; and fluent Arabic and English.
San Francisco or Seattle or New York City or Washington
$200k-$265k/yrHybridFull Time
Anthropic: Developing safe and reliable artificial intelligence systems.
6+ YOE6+ years in Customer Success, Technical Account Management, or Solutions Engineering; enterprise Systems Integrator experience; AI/ML, API, software implementation, account management, and expansion expertise; bachelor's degree or equivalent.