New York City or Seattle or Los Angeles or Portland
RemoteFull Time
Multitude Insights: Private public-safety software providing AI-powered intelligence sharing through BLTN for law-enforcement agencies.
6+ YOE6+ years in implementation, onboarding, customer operations, project management, or customer success in SaaS, gov-tech, or similar; experience managing complex, multi-stakeholder implementations; strong communication and organizational skills; remote-working capable; government/public sector or startup experience preferred.
Avoca: AI conversational-engagement platform helping home-service businesses answer leads, book jobs, and grow revenue.
2+ YOE2+ years B2B startup implementation or technical customer success experience; fluency with APIs and webhooks; experience configuring prompts, workflows, and integrations; strong project management and communication skills.
Uniti AI: Agentic AI for Scaling Real Estate Operators
2+ YOE2–6 years in Customer Success, Client Onboarding, Solutions Engineering, or Technical Project Management; strong project management; comfortable writing AI prompts; integration and API fluency; excellent communication; track record of end-to-end customer implementations.
Rippling: Unified workforce management platform for HR, IT, and Finance.
5+ YOE2+ MgmtRequires 5+ years in SaaS professional services, implementation, or customer success and 2+ years leading a team, plus prioritization, time management, attention to detail, and complex problem-solving skills.
Profound: AI-search marketing technology helping enterprise brands optimize visibility across ChatGPT, Perplexity, and AI platforms.
4+ YOERequires 4+ years in customer success, onboarding, implementation, or customer education; strong facilitation, program ownership, process improvement, data awareness, and independent execution skills.
Senior Manager of Implementation Success - NYC Metro
New York City or Boston or Los Angeles or San Francisco or Oakland or San Jose or Seattle or Washington
$83k-$99k/yrRemoteFull Time
New Classrooms Innovation Partners: National nonprofit education organization developing personalized math learning solutions for schools and students.
6+ YOE6+ years in K–12 education, edtech, or related field; school-based experience; strong data literacy, project management, and partner-facing skills; proficiency with Google Workspace, Excel/Sheets; ability to travel frequently across NYC and up to 10% nationally.
Google Workspace, Microsoft Excel, Google Sheets, Amazon QuickSight, Tableau, Looker, Google Data Studio
Secureframe: Cybersecurity compliance automation platform helping businesses manage security and prepare for audits.
2+ YOE2+ years in implementation, professional services, customer success, or technical project delivery; strong project-management instincts; technical fluency with cloud, identity, and security concepts; ability to operationalize CMMC/NIST requirements and lead customer implementations.
Take2 AI: AI recruiting platform for healthcare employers that automates sourcing, screening, credential verification, scheduling, and onboarding.
4+ YOE4+ years in B2B SaaS customer success, implementation, or account management, including 2+ years owning enterprise accounts. Healthcare or HR tech experience, complex implementation, change management, and CRM skills required.
Hover: Proptech turning property photos into 3D models, measurements, designs, and estimates for homeowners, contractors, and insurers.
3+ YOE3+ years in customer success/account management or implementation; lifecycle management from onboarding to renewal; experience managing a large book of accounts, onboarding/training, strong communication, and using data/CRM tools.
CLARK: Private European digital insurance broker helping consumers manage, compare, and improve coverage through technology and expert advice.
3+ YOE3+ years in customer success, account management, implementation, or consulting in B2B SaaS or workflow-heavy environments; strong communication, organization, and stakeholder management.
United States or San Francisco or New York City or Washington
$66k-$100k/yrRemoteFull Time
SamsaraNYSE: IOT: Connected Operations Cloud platform for physical operations.
2+ YOERequires 2–4 years in senior customer success, account management, or strategic consulting; technical product and end-to-end implementation experience; consultative communication skills; and a bachelor's degree.
Connected Operations Cloud, Internet of Things (IoT), Software as a Service (SaaS), Tofu
FlowX.AI: Enterprise AI platform helping regulated banks, insurers, and logistics companies deploy governed AI agents.
3+ YOE3+ years in customer success or client-facing role, project implementation experience, commercial acumen for renewals/upsells, strong analytical and communication skills.
Krea: N AI creative platform helping visual creatives generate, edit, and enhance images, video, and 3D.
Customer Success or Account Management experience, account renewal and growth record, onboarding and implementation experience, strong communication skills, and proactive ownership in an early-stage environment.
Dubai or Toronto or London or New York City or San Francisco or Montreal or Paris or Berlin or Seoul
RemoteFull Time
Cohere: Security-first enterprise AI building foundation models.
8+ YOERequires 8+ years in customer success, account management, consulting, or technology delivery; 3–5 years with UAE enterprises; enterprise implementation experience; and fluent Arabic and English.
San Francisco or Seattle or New York City or Washington
$200k-$265k/yrHybridFull Time
Anthropic: AI research developing safe and steerable AI systems.
6+ YOE6+ years in Customer Success, Technical Account Management, or Solutions Engineering; enterprise Systems Integrator experience; AI/ML, API, software implementation, account management, and expansion expertise; bachelor's degree or equivalent.
Rain Technologies: Private U.S. fintech providing employer-integrated earned wage access and financial wellness tools to employees.
0+ YOEBachelor's degree in Business/Analytics/Economics,0-2 years in implementation or customer success,B2B experience preferred,strong analytical and communication skills,ability to manage multiple projects and work cross-functionally.