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82 implementation success manager jobs at 69 companies in North Bergen, NJ

1w
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Implementation & Client Success Manager
Fort Worth or Jacksonville or Denver or New York City or Texas or California
$80k-$90k/yr HybridFull Time
Innovest Systems, LLC
Innovest Systems, LLC: A global technology providing software and services for financial services and healthcare organizations.
3+ YOERequires 3–5+ years in software implementation, technical project management, or B2B SaaS client success; complex-system aptitude, query-language proficiency, strong presentation, communication, and client-support skills.
UniVerse, pick BASIC
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2mo
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Implementation Manager
New York City or Santa Barbara
$130k-$190k/yr OnsiteFull Time
Avoca
Avoca: AI conversational-engagement platform helping home-service businesses answer leads, book jobs, and grow revenue.
2+ YOE2+ years B2B startup implementation or technical customer success experience; fluency with APIs and webhooks; experience configuring prompts, workflows, and integrations; strong project management and communication skills.
APIs, webhooks
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1mo
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Implementation Manager
Austin or New York City or San Francisco
HybridFull Time
Dealpath
Dealpath: Real estate software providing AI-powered deal management for institutional investors, developers, lenders, and advisors.
3+ YOEBachelor's degree,3+ years implementation/customer success/project management/technical consulting or financial analysis,proficiency with Microsoft Excel and Google Sheets,strong communication,attention to detail and problem-solving.
Microsoft Excel, Google Sheets, SQL, Salesforce
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1w
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Manager, HRS Implementation
San Francisco or New York City or United States
$94k-$176k/yr HybridFull Time
Rippling
Rippling: Unified workforce management platform for HR, IT, and Finance.
5+ YOE2+ MgmtRequires 5+ years in SaaS professional services, implementation, or customer success and 2+ years leading a team, plus prioritization, time management, attention to detail, and complex problem-solving skills.
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3w
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Implementation Manager
New York City, New York, United States
$115k-$140k/yr OnsiteFull Time
Profound
Profound: AI-search marketing technology helping enterprise brands optimize visibility across ChatGPT, Perplexity, and AI platforms.
4+ YOERequires 4+ years in customer success, onboarding, implementation, or customer education; strong facilitation, program ownership, process improvement, data awareness, and independent execution skills.
ChatGPT, Perplexity, Google AI Mode
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2mo
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Senior Manager of Implementation Success - NYC Metro
New York City or Boston or Los Angeles or San Francisco or Oakland or San Jose or Seattle or Washington
$83k-$99k/yr RemoteFull Time
New Classrooms Innovation Partners
New Classrooms Innovation Partners: National nonprofit education organization developing personalized math learning solutions for schools and students.
6+ YOE6+ years in K–12 education, edtech, or related field; school-based experience; strong data literacy, project management, and partner-facing skills; proficiency with Google Workspace, Excel/Sheets; ability to travel frequently across NYC and up to 10% nationally.
Google Workspace, Microsoft Excel, Google Sheets, Amazon QuickSight, Tableau, Looker, Google Data Studio
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4w
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Senior Mid-Market Implementation Manager
New York City or San Francisco or Dallas
$104k-$127k/yr HybridFull Time
Canary Technologies
Canary Technologies: AI-powered hospitality software provider helping hotels and resorts manage guest experiences, operations, and revenue.
2+ YOEBachelor's degree, minimum 2 years account management/customer success experience in B2B SaaS, proven portfolio implementation delivery, stakeholder management, integrations experience, strong communication and organization.
PMS
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Implementation Specialist, CMMC
New York City, New York, United States
HybridFull Time
Secureframe
Secureframe: Cybersecurity compliance automation platform helping businesses manage security and prepare for audits.
2+ YOE2+ years in implementation, professional services, customer success, or technical project delivery; strong project-management instincts; technical fluency with cloud, identity, and security concepts; ability to operationalize CMMC/NIST requirements and lead customer implementations.
CMMC, NIST SP 800-171, Google Workspace, GCC High, Azure Government, AWS GovCloud, SIEM, EDR, MDM
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6d
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Customer Success Manager
New York City, New York, United States
$100k-$150k/yr HybridFull Time
Take2 AI
Take2 AI: AI recruiting platform for healthcare employers that automates sourcing, screening, credential verification, scheduling, and onboarding.
4+ YOE4+ years in B2B SaaS customer success, implementation, or account management, including 2+ years owning enterprise accounts. Healthcare or HR tech experience, complex implementation, change management, and CRM skills required.
HubSpot
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2mo
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Customer Success Manager
New York City, New York, United States
OnsiteFull Time
Themis
Themis: Private SaaS provider of collaborative governance, risk, and compliance software for banks, credit unions, and fintechs.
Financial services governance and BaaS experience required. Proven success managing customer portfolios, driving adoption, leading renewals, managing implementations, and advising compliance/risk stakeholders.
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Customer Success Manager
San Francisco or New York City
$97k-$120k/yr HybridFull Time
Hover
Hover: Proptech turning property photos into 3D models, measurements, designs, and estimates for homeowners, contractors, and insurers.
3+ YOE3+ years in customer success/account management or implementation; lifecycle management from onboarding to renewal; experience managing a large book of accounts, onboarding/training, strong communication, and using data/CRM tools.
CRM
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2mo
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Founding Customer Success Manager
New York City, New York, United States
$100k-$135k/yr OnsiteFull Time
CLARK
CLARK: Private European digital insurance broker helping consumers manage, compare, and improve coverage through technology and expert advice.
3+ YOE3+ years in customer success, account management, implementation, or consulting in B2B SaaS or workflow-heavy environments; strong communication, organization, and stakeholder management.
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1w
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Enterprise Implementation Consultant
United States or San Francisco or New York City or Washington
$66k-$100k/yr RemoteFull Time
Samsara
SamsaraNYSE: IOT: Connected Operations Cloud platform for physical operations.
2+ YOERequires 2–4 years in senior customer success, account management, or strategic consulting; technical product and end-to-end implementation experience; consultative communication skills; and a bachelor's degree.
Connected Operations Cloud, Internet of Things (IoT), Software as a Service (SaaS), Tofu
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1mo
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Customer Success Manager
New York, New York, United States
HybridFull Time
FlowX.AI
FlowX.AI: Enterprise AI platform helping regulated banks, insurers, and logistics companies deploy governed AI agents.
3+ YOE3+ years in customer success or client-facing role, project implementation experience, commercial acumen for renewals/upsells, strong analytical and communication skills.
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Founding Customer Success Manager
San Francisco or New York City
OnsiteFull Time
Krea
Krea: N AI creative platform helping visual creatives generate, edit, and enhance images, video, and 3D.
Customer Success or Account Management experience, account renewal and growth record, onboarding and implementation experience, strong communication skills, and proactive ownership in an early-stage environment.
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Customer Success Manager - UAE
Dubai or Toronto or London or New York City or San Francisco or Montreal or Paris or Berlin or Seoul
RemoteFull Time
Cohere
Cohere: Security-first enterprise AI building foundation models.
8+ YOERequires 8+ years in customer success, account management, consulting, or technology delivery; 3–5 years with UAE enterprises; enterprise implementation experience; and fluent Arabic and English.
AI, AI/ML, GenAI, LLM
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2w
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Customer Success Manager, GSI
San Francisco or Seattle or New York City or Washington
$200k-$265k/yr HybridFull Time
Anthropic
Anthropic: AI research developing safe and steerable AI systems.
6+ YOE6+ years in Customer Success, Technical Account Management, or Solutions Engineering; enterprise Systems Integrator experience; AI/ML, API, software implementation, account management, and expansion expertise; bachelor's degree or equivalent.
API, Claude Code, Claude for Enterprise, AI/ML
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1mo
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Implementation Specialist
New York, New York, United States
$50k-$1000k/yr HybridFull Time
Rain Technologies
Rain Technologies: Private U.S. fintech providing employer-integrated earned wage access and financial wellness tools to employees.
0+ YOEBachelor's degree in Business/Analytics/Economics,0-2 years in implementation or customer success,B2B experience preferred,strong analytical and communication skills,ability to manage multiple projects and work cross-functionally.
SQL
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2mo
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Deployment Operations & Customer Success Manager
New York City, New York, United States
$120k-$160k/yr OnsiteFull Time
Concourse
Concourse: Builds AI agents for finance teams that connect financial systems and automate analysis, reporting, and workflows.
3+ YOE3+ years in customer success, implementation, or deployment operations; experience with government or enterprise clients; strong project management, communication, and relationship-building skills; comfortable using AI tools like Claude.
Claude
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1mo
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Senior Customer Success Manager
New York, New York, United States
$135k-$150k/yr OnsiteFull Time
Adaptive Security
Adaptive Security: Cybersecurity startup helping organizations defend employees against deepfakes, AI phishing, voice, and SMS attacks.
4+ YOE4+ years in SaaS customer success/implementation or client support; strong troubleshooting, communication, multitasking, and cross-functional collaboration skills.
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