16 implementation success manager jobs at 15 companies in Ohio

3w
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Revenue Cycle Customer Success & Implementation Specialist
Middleburg Heights, Ohio, United States
$50k-$60k/yr HybridFull Time
Quadax
Quadax: Provides revenue cycle management solutions for healthcare organizations.
Requires strong organizational, analytical, and communication skills; ability to manage multiple projects, lead customer-facing implementations, support system integration, and understand remittance processing and ANSI transactions.
ANSI 835, ANSI 837, RemitMax, HARP, PAS
6d
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Implementation Consultant
Chicago or Connecticut or Georgia or North Carolina or Minnesota or Massachusetts or Iowa or Charlotte or Illinois or Colorado or District of Columbia or Idaho or Montana or Delaware or Kansas or Michigan or Austin or Maryland or Ohio or Indiana or Maine
RemoteFull Time
Itron
ItronNASDAQ: ITRI: Sells products and services for energy and water management.
3+ YOERequires 3+ years in implementation consulting, project management, business analysis, customer success, or SaaS deployments, with enterprise implementation leadership, requirements translation, project coordination, and strong communication skills.
SaaS, User Acceptance Testing (UAT), Power BI
2w
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Director of Customer Success and Implementation
Ashburn or Frederick or Pittsburgh or Morgantown or Ohio or Pennsylvania or Virginia or West Virginia
OnsiteFull Time
PADO AI Orchestration
PADO AI Orchestration: AI-powered energy management software for data centers.
7+ YOE7+ years technical program management experience in data center/cloud/AI or energy infrastructure; technical scoping, KPI-driven decision making, strong communication; proficiency with Salesforce,Jira,Claude.
Salesforce, Jira, Claude
4d
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HQ Implementation Specialist
Strongsville, Ohio, United States
OnsiteFull Time
Foundation Software
Foundation Software: Provides construction accounting and project management software for contractors.
Requires client-facing software implementation, customer success, or IT consulting experience; strong communication, organization, analytical, and time-management skills; Microsoft Word and Excel experience; and willingness to travel up to 20%.
Microsoft Word, Microsoft Excel, PowerPoint
1mo
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Customer Success Manager - eGaming, Cambridge, OH
Cambridge, Ohio, United States
OnsiteFull Time
Arrow International
Arrow International: Manufacturer of charitable gaming products and electronic bingo solutions.
Develop and implement promotion schedules, manage client relationships, coordinate with sales and e-gaming teams, and support deployments; strong organization, communication, and business acumen required.
6d
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Customer Success Coordinator
United States or Wisconsin or West Virginia or Washington, DC or Washington or Virginia or Vermont or Utah or Texas or Tennessee or South Dakota or South Carolina or Rhode Island or Pennsylvania or Oregon or Oklahoma or Ohio or North Dakota or North Carolina or New York or New Mexico or New Jersey or New Hampshire or Nevada or Nebraska or Montana or Mississippi or Minnesota or Michigan or Massachusetts or Maryland or Maine or Louisiana or Kansas or Iowa or Indiana or Illinois or Idaho or Georgia or Florida or Connecticut or Missouri or Colorado or California or Wyoming
$25-$27/hr RemoteFull Time
Harris ComputerToronto Stock Exchange: CSU: A software provider delivering mission-critical solutions and health plan data services across multiple industries and regions.
Requires customer coordination, project management, issue resolution, communication, organization, adaptability, technical support, and Microsoft Office proficiency. SaaS implementation or Medicare knowledge is a plus.
Microsoft Word, Microsoft Excel, Microsoft Visio, Microsoft Project, SaaS
3w
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Executive Director, Client Success Operations
Cincinnati, Ohio, United States
RemoteFull Time
WovenWorks
WovenWorks: Integrated agency providing strategic brand and structural packaging design.
8+ YOE8+ years leadership in client service/operations within agency or professional services; experience managing teams, financial acumen, resource planning, process and technology implementation; familiarity with Asana.
Asana
3mo
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JCG Career Success Specialist
Cincinnati, Ohio, United States
$46k-$52k/yr OnsiteFull Time
Cincinnati Youth Collaborative
Cincinnati Youth Collaborative: Provides mentoring and career readiness programs for Cincinnati youth.
Implement JAG model in school site; recruit, instruct, advise, and support students toward graduation and postsecondary outcomes; employer and community engagement; data management and 12-month follow-up.
1w
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Engagement Manager
United States or Cleveland
$100k-$120k/yr RemoteFull Time
Axuall
Axuall: Provides digital credentialing and workforce intelligence for healthcare systems
5+ YOERequires 5+ years in customer success, engagement management, software implementation, project or program management, or professional services; strong implementation, communication, analytical, and stakeholder-management skills.
SaaS
1d
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Vice President, Customer Success (Provider)
Orange County or Tampa or Columbus or Philadelphia or Menlo Park
HybridFull Time
Hippocratic AI
Hippocratic AI: Develops safety-focused generative AI for autonomous clinical healthcare conversations.
10+ YOE7+ MgmtBachelor's degree and 10–15 years in healthcare, including 7+ years in customer-facing health system leadership. Requires manager-of-managers experience, health system operations expertise, implementation, change leadership, and executive communication.
Microsoft, HIPAA, CMS
2mo
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Account Manager
Independence, Ohio, United States
$50k-$55k/yr OnsiteFull Time
WellnessIQ
WellnessIQ: Implements strategic workplace wellness and employee benefit programs.
Manage client accounts, coordinate projects, and travel to client sites to ensure successful WellnessIQ program implementations.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Salesforce
1mo
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Platform Onboarding Support Specialist
Tempe or Akron
$25-$27/hr HybridFull Time
IHC Specialty Benefits
IHC Specialty BenefitsNYSE: OSCR: Provides health insurance distribution and enrollment technology services.
1+ YOEHigh school/GED,1-3 years onboarding/implementation/customer success/technical support experience; strong communication, training, project management, and technical aptitude.
APIs, Salesforce, HubSpot, Zoho, Zendesk, Intercom, Asana, Trello, Notion
1mo
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Platform Onboarding Support Specialist
Tempe or Akron
$25-$27/hr HybridFull Time
Lucie
LucieNYSE: OSCR: Provider of health insurance quoting and enrollment technology solutions.
1+ YOE1+ year onboarding/implementation, customer success, or technical support experience; excellent verbal/written communication; ability to run trainings, manage multiple onboardings, and explain technical concepts.
Salesforce, HubSpot, Zoho, Zendesk, Intercom, Asana, Trello, Notion
4w
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Director of Sales - Charter Steel
Saukville or Cleveland
OnsiteFull Time
Charter Manufacturing
Charter Manufacturing: A family-owned producer of specialty steel and metal components.
10+ YOE10+ Mgmt10+ years commercial/sales leadership in industrial B2B; proven success leading multi-level sales teams and managers, CRM implementation, strategic account planning, complex negotiations, and financial/commercial acumen.
CRM, dashboards, analytics, service data platforms, digital sales tools
1mo
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Organization Development Consultant
Cincinnati, Ohio, United States
OnsiteFull Time
Western & Southern Financial Group
Western & Southern Financial Group: Provides life insurance, annuities, and investment management services.
3+ YOEBachelor's degree required; proven HR/OD experience with success implementing large corporate programs; strong consulting, facilitation, and change management skills; 3+ years professional experience; proficient in Microsoft Office.
Microsoft Office Suite, Microsoft SharePoint, Tableau
2mo
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Deputy Director of Training
Beachwood, Ohio, United States
OnsiteFull Time
JFC Security
JFC Security: Provides specialized security services for the Cleveland Jewish community.
10+ YOEDevelop and implement community and staff security training; preferred bachelor\u0002s degree in management/public administration/training; minimum 10 years law enforcement or related experience; valid driver\u0002s license; successful background, physical, and security testing; evening and weekend availability.