167 incident management jobs at 115 companies in Boston, MA
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Major Incident Management Analyst
Chicago or Salisbury or Quincy
$86k-$129k/yr HybridFull Time
3+ YOEBachelor's degree or equivalent, 3+ years in technical or incident management with team leadership, strong IT infrastructure knowledge, experience with incident processes, Agile/Waterfall familiarity, and strong communication and analytical skills.
Agile, Waterfall
1mo
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Senior Incident Manager
Johnston or Iselin or Boston
$100k-$135k/yr OnsiteFull Time
5+ YOELead enterprise incident response for P1/P2 incidents; 5+ years in IT service/incident management; ServiceNow experience; ITIL knowledge; strong written and verbal communications.
ServiceNow
3mo
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Manager, Incident Response
Stamford or Atlanta or Chicago or Boston or Minneapolis or Charlotte or New York City or Philadelphia or Austin or Dallas or McLean
OnsiteFull Time
5+ YOE5+ years incident response experience, bachelor\u0002s degree or equivalent, hands-on SIEM/EDR/DLP experience, strong stakeholder management, ability to lead investigations and present to executives.
SIEM, EDR, DLP, threat intelligence platforms, NIST, SANS
2mo
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Major Incident Analyst II
Somerville, Massachusetts, United States
$75k-$110k/yr HybridFull Time
Mass General Brigham: Provides integrated medical care, research, and clinical training services.
5+ YOE5+ years in technical application/analyst or development roles, experience with major incident management and ITSM, ITIL certification preferred, BS/BA or equivalent experience accepted, willing to join 24x7 on-call rotation.
ITSM, ITIL, Microsoft Teams
1mo
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Lead, Enterprise Applications & Services Management
Cambridge, Massachusetts, United States
$128k-$176k/yr OnsiteFull Time
7+ YOE7+ years supporting or leading enterprise applications; bachelor\u0002s or equivalent; experience with MSP/vendor management, ITSM/ITIL, incident/change management, application implementations, and operational metrics.
Jira Service Management, Workato, UKG, NetSuite, Salesforce, Coupa
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Application, Infrastructure & Service Management
Quincy, Massachusetts, United States
$147k-$180k/yr HybridFull Time
5+ YOEBachelor's degree in a technical field and 5 years of industry experience. Requires database and SQL expertise, Java, incident and problem management, troubleshooting, analytics, and stakeholder collaboration.
Dynatrace, Splunk, Grafana, Jira, ServiceNow, AutoSys, MQ, Java, SQL, Tandem, DB2, Oracle, Exadata, PL/SQL, Windows, Linux, UNIX
1d
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Cybersecurity & Incident Response Managing Associate
New York City or San Francisco or Seattle or Boston or Washington
$260k-$365k/yr OnsiteFull Time
Requires 3–5 years of cybersecurity or privacy experience, strong legal research and writing skills, communication ability, sound judgment, and membership in the relevant state bar.
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Sr. Technical Program Manager, Cybersecurity Remediation
Cambridge, Massachusetts, United States
$146k-$234k/yr HybridFull Time
8+ YOE8+ years technical program or cybersecurity program management experience; experience leading cross-functional remediation programs, vulnerability management, incident/audit remediation, metrics and executive reporting.
vulnerability management platforms, GRC tools, NIST, ISO 27001, CIS
3w
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Professional, Customer Service Systems
Raynham or West Chester or Palm Beach Gardens or Warsaw or Raritan
$132k/yr HybridFull Time
2+ YOEBachelor's degree required; 2+ years supporting customer service or business applications; experience with application support, incident management, requirements gathering, and analytics; English proficiency.
CRM, SQL, Microsoft Excel
2w
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Service Reliability Specialist
Morristown or Boston or St. Petersburg or St. Louis or Atlanta
$65k-$83k/yr HybridFull Time
4+ YOEBachelor's degree plus 4+ years (or master’s plus 2+ years), experience leading incident management and root cause analysis, familiarity with Lean/Six Sigma, strong communication and stakeholder management.
3w
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Director of Client Safety
Needham, Massachusetts, United States
$90k-$100k/yr OnsiteFull Time
5+ YOE5+ years leadership in healthcare or related fields; experience building enterprise policies, incident management, investigations, and data-driven safety systems; strong communication and analytical skills.
2mo
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Associate Program Operations Manager
Boston, Massachusetts, United States
$75k-$85k/yr FieldFull Time
Manage day-to-day program delivery across customer sites, monitor KPIs and SLAs, lead root cause analysis, resolve incidents, maintain HubSpot data, partner with stakeholders, and travel to client sites as needed.
HubSpot, Looker
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Cyber Crisis & Readiness Consultant
Chicago or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or New York or Cleveland or Oklahoma City or Austin or Albany or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego or California or Colorado or District of Columbia or Illinois or Maine or Maryland or Massachusetts or Minnesota or New York or New Jersey or Virginia or Washington or United States
$22-$78/hr HybridFull Time
2+ YOEMinimum 2 years in crisis management, business continuity, incident response (or related); 1 year supporting senior management; Bachelor’s degree or equivalent; experience developing client deliverables; strong communication and facilitation skills.
3w
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IP Security Specialist, Intellectual Property Security
North Reading, Massachusetts, United States
$74k-$130k/yr OnsiteFull Time
Bachelor's degree or equivalent; experience in incident/threat management, investigations, security operations or related fields; supply chain experience preferred; ability to conduct threat assessments and risk evaluations.
1mo
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Assistant Program Director
Peabody, Massachusetts, United States
$70k/yr OnsiteFull Time
1+ YOE1+ MgmtBachelor's in a related field preferred or 1-2 years supervisory experience with similar youth populations; valid driver's license and reliable vehicle; skills in program improvement, fiscal management, staff supervision, incident response, policy implementation, and stakeholder communication.
1mo
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Public Works Manager
Seabrook, New Hampshire, United States
$79k-$91k/yr OnsiteFull Time
5+ YOEBachelor's preferred; 5+ years progressively responsible public works or municipal operations experience; supervisory and municipal experience preferred; valid driver's license required; CDL, FEMA Incident Command, APWA certifications preferred.
2mo
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Sr. Project Coordinator
South San Francisco or Boston or San Diego or Boulder or India
$80k-$100k/yr OnsiteFull Time
2+ YOE2+ years project coordination experience; bachelor’s degree preferred; experience supporting construction projects and safety programs; strong communication, organizational skills, and Microsoft Office proficiency; ability to support site walks and incident documentation.
Microsoft Office
2w
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Unarmed Security Officer - Providence, RI - PT Weekdays
Providence, Rhode Island, United States
OnsitePart Time
Provide customer service, monitor access, conduct patrols, document incidents, manage packages, and respond to security incidents; security or customer-service experience preferred.
mobile device, package management systems
3mo
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Security Manager
Boston, Massachusetts, United States
OnsiteFull Time
3.5+ YOESecurity management experience (3-4 years); patrol duties; incident review; staff leadership and safety program involvement.
3mo
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Director, Information Security
Boston, Massachusetts, United States
$190k-$220k/yr OnsiteFull Time
10+ YOE5+ Mgmt10+ years in information security with 5+ years in management; experience leading security teams and incidents.
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