23 incident manager jobs at 14 companies in Ames, IA
3w
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Lead IT Incident Manager
Des Moines, Iowa, United States
RemoteFull Time
5+ YOE3+ MgmtBachelor's in IS/CS or equivalent,5+ years leading enterprise applications,3+ years stakeholder management,ITIL knowledge,experience with JIRA/Confluence,monday.com,Okta,and managing global teams.
JIRA, Confluence, monday.com, Okta
1mo
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PRN Incident Management Team (IMT) Reservist
Texas or Wyoming or Phoenix or Wisconsin or West Virginia or Washington or Virginia or Vermont or Washington or Utah or South Dakota or South Carolina or Rhode Island or Oregon or Oklahoma or North Dakota or New York or New Mexico or New Hampshire or Nebraska or Montana or Missouri or Mississippi or Minnesota or Massachusetts or Maryland or Maine or Kentucky or Kansas or Indiana or Idaho or Hawaii or Delaware or Connecticut or Colorado or Arkansas or Alaska or Alabama or Des Moines or Los Angeles or Columbus
FieldPart Time, Temporary
5+ YOERequires FEMA ICS/ NIMS course completion (IS-100.c, IS-200.b, IS-700.b, IS-800.c, ICS-300, ICS-400), 5+ years first-responder government experience with 2+ years leadership, valid driver’s license, background/drug screening, physical readiness to deploy within 24–48 hours.
Microsoft Office, radio, satellite phone, mobile apps, learning management system
3w
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Area Manager
Des Moines, Iowa, United States
OnsiteFull Time
Manage hiring, training, scheduling, discipline, safety, vehicle maintenance, incident investigation, and ensure regulatory compliance; must hold valid state driver\u0019s license and pass background and drug screens.
3d
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Service Desk Manager / Lead
Des Moines, Iowa, United States
HybridFull Time
8+ YOERequires 8–10 years of experience, service desk leadership, management of 20+ analysts, ITIL practices, SLA governance, incident management, stakeholder communication, and continuous improvement expertise.
ServiceNow, ITSM, ITIL, Microsoft 365, Windows, Active Directory, Azure AD
2w
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Manager, IT - DBA
West Des Moines, Iowa, United States
$94k-$196k/yr OnsiteFull Time
5+ YOE5+ MgmtMinimum 5 years leading IT teams, proven DBA experience with Microsoft SQL Server/Oracle/Snowflake/MongoDB, strong automation, incident management, vendor and budget experience, and bachelor\u0002s degree or equivalent.
Microsoft SQL Server, Oracle, Snowflake, MongoDB, Azure DevOps (ADO), Ivanti, ADO Wiki
3d
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Service Desk Manager / Lead
Des Moines, Iowa, United States
OnsiteFull Time
8+ YOE8+ MgmtRequires 8–10 years of experience leading global IT service desk operations, managing teams, ITIL processes, SLAs, incident escalation, service improvement, and stakeholder governance.
ServiceNow, ITSM, Microsoft 365, Windows, Active Directory, Azure AD, Remote Support Tools, Knowledge Management Platforms, Service Desk Analytics and Reporting, Call Center / Omnichannel Support Platforms, ITIL, EUC, Networking, Collaboration, Infrastructure Services, SLA, KPI, OLA, First Contact Resolution (FCR), Average Speed to Answer (ASA), Customer Satisfaction (CSAT)
3d
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Manager of Desktop Support
Moline or Iowa or Des Moines or Cedar Rapids or Springfield or Illinois
HybridFull Time
Bachelor's degree in IT, computer science, or related field, or equivalent experience; desktop support team leadership; ITSM and ITIL knowledge; incident management, analytical, communication, and desktop tools experience.
ITIL, Microsoft Intune
1w
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Cyber Crisis & Readiness Manager
Chicago or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or New York City or Cleveland or Oklahoma City or Austin or Albany or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$80k-$294k/yr HybridFull Time
5+ YOE4+ MgmtRequires 5+ years in crisis, continuity, or incident management; 4+ years client-facing consulting and team management; executive advisory, workshops, and complex program delivery experience; bachelor's degree or equivalent.
cybersecurity, crisis management, business continuity, incident management
5d
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North America Commercial EHS Manager
Johnston or Des Moines
HybridFull Time
8+ YOEBachelor's degree and 8–10 years of progressive EHS or commercial experience; requires risk management, incident investigations, compliance, leadership, stakeholder management, and Microsoft Office proficiency.
Microsoft Office Suite
2mo
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Site EHS Manager
Fort Dodge, Iowa, United States
$79k-$93k/yr OnsiteFull Time
3+ YOE3+ years EHS experience in manufacturing or complex industrial environments; lead site EHS programs, SIF prevention, HOP integration, incident investigation, deliver OSHA 10 and site training; proficient with Microsoft collaboration tools; able to perform physical work including lifting and forklift operation.
Microsoft Teams, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
5d
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AS400 Application Programmer Associate Manager
Albany or Arlington or Atlanta or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$63k-$219k/yr HybridFull Time
5+ YOERequires 5+ years in AS400 CA-Plex development and support, RPG and C++, production support, incident management, deployments, and a bachelor's degree or equivalent experience.
CA-Plex, RPG, C++, Db2, COBOL, Java, CICS, MQ, CA7, FTP, SFTP
3d
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Enterprise Compute Tower Lead (Windows & Linux Infrastructure)
Des Moines, Iowa, United States
$119k-$137k/yr HybridFull Time
11+ YOERequires 11–15+ years of experience leading Windows and Linux infrastructure, enterprise operations, virtualization, cloud platforms, automation, security, incident management, and technical teams.
Windows Server, Active Directory, Group Policy, DNS, DHCP, IIS, PowerShell, VMware vSphere, VMware ESXi, VMware vCenter, vCenter, Hyper-V, Red Hat Enterprise Linux (RHEL), Rocky Linux, Oracle Linux, Ubuntu, SUSE Linux, Ansible, Microsoft Azure, AWS, Google Cloud Platform (GCP), Terraform, Python, Git, Azure Automation, ServiceDesk Plus, ServiceNow, SolarWinds, PRTG, Nagios, Dynatrace, Splunk, Power BI, CMDB, CIS, NIST
4d
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IT Service Desk Lead
Des Moines, Iowa, United States
$95k-$105k/yr OnsiteFull Time
8+ YOE8+ MgmtRequires 8–10 years of experience managing teams of 20+ service desk analysts, ITSM platform experience, incident and change management, Microsoft 365, Windows, Active Directory, Azure AD, remote support, and reporting.
ServiceNow, ITSM, Microsoft 365, Windows, Active Directory, Azure AD, Remote Support Tools, Knowledge Management Platforms, Service Desk Analytics and Reporting, Call Center / Omnichannel Support Platforms, EUC, Networking, Collaboration, Infrastructure Services, ITIL
2w
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Information Security Analyst II
West Des Moines, Iowa, United States
OnsiteFull Time
3+ YOEBachelor's degree or equivalent, 3+ years in information security, experience with SIEM, incident response, vulnerability management, cloud and Microsoft 365 security, strong communication and analytical skills.
SIEM, Microsoft Sentinel, Microsoft Defender, Microsoft 365, Privileged Access Management (PAM)
1mo
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Production Control Supervisor-(Night)
Des Moines or Urbandale or Portland or Las Vegas or Reno or Salt Lake City or Sioux City
$89k-$111k/yr OnsiteFull Time
6+ YOEBachelor's degree or equivalent, 6+ years IT experience including technical support, overnight shift availability, advanced knowledge of client/server, Windows, Unix, z/OS, automated scheduling and monitoring, leadership and incident management skills.
Windows, Unix, z/OS
2mo
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Field Safety Professional
Muncie or Des Moines
FieldFull Time
5+ YOE5+ years safety management experience in utility construction, strong OSHA knowledge, safety audit and incident investigation experience, Microsoft Office proficiency, relevant safety certifications preferred, ability to travel and respond to storm/emergency work.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint
1mo
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Director of Safety
Omaha or Des Moines or Wichita or Iowa or Nebraska or Kansas or Missouri
FieldFull Time
7+ YOE3+ MgmtBachelor's degree or equivalent, 7+ years construction/commercial mechanical safety, 3+ years leadership, OSHA/EPA/DOT compliance, incident investigation, training delivery, travel ~50%.
Microsoft Office
4d
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VP, Information Security
Des Moines, Iowa, United States
$171k-$214k/yr OnsiteFull Time
15+ YOE7+ MgmtBachelor's degree or equivalent experience, 15+ years in information security, and 7+ years leading security teams and enterprise programs. Requires cybersecurity strategy, governance, risk, compliance, incident response, and operations expertise.
NIST, CIS, ISO 27001, SIEM
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