Intercontinental ExchangeNYSE: ICE: Operates global financial exchanges, clearing houses, and mortgage platforms.
2+ YOE2+ years technical support or client operations experience; Encompass a plus. Knowledge of SaaS operations, incident response, ticketing, Windows desktop, basic networking, strong troubleshooting and communication skills.
Intercontinental ExchangeNYSE: ICE: Operates global financial exchanges, clearing houses, and mortgage technology.
2+ YOE2+ years technical support or client operations experience; SaaS operations, incident response, ticketing, Windows desktop and basic networking knowledge; strong troubleshooting, communication, and documentation skills; Encompass experience a plus.
8+ YOEBachelor's in safety/health/environmental/engineering and ~8 years experience; OSHA knowledge, incident investigation, training, people management, industrial hygiene, ISO 45001, First Aid/CPR, OSHA 30; MS Office skills.
Microsoft Word, Microsoft PowerPoint, Microsoft Excel, root cause analysis software
CMCNYSE: CMC: Recycles and manufactures steel products for the construction industry.
Knowledge of safety program compliance, OSHA training and documentation, incident investigation, safety auditing, training delivery, and proficiency with Excel/Word/PowerPoint. High school diploma or GED required.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint
LTIMindtreeNational Stock Exchange of India: LTIM: Global technology consulting and digital solutions.
8+ YOERequires 8–10 years of experience, including incident management leadership in 24x7 production support, major incident coordination, Linux administration, monitoring tools, ITSM platforms, troubleshooting, and executive communications.
Dynatrace, Red Hat Enterprise Linux, ServiceNow ITSM, Splunk, AppDynamics, Introscope, ServiceNow, BMC Remedy
Los Angeles or San Diego or San Francisco or Ft Lauderdale or Jacksonville or Miami or Orlando or Tampa or Atlanta or Chicago or Charlotte or Raleigh or Montvale or Short Hills or New York or Austin or Dallas or Fort Worth or Houston
OnsiteFull Time
KPMG: Global professional services network providing audit, tax, and advisory.
3+ YOE3+ years IAM experience with 1+ year in incident/problem/service request management in an ITIL managed services context; bachelor’s degree in IT or related; CISSP or cybersecurity cert preferred; ITIL incident management preferred; strong communication.
SailPoint Identity Security Cloud (ISC), Microsoft Identity Manager (MIM), Okta, Ping Identity, Hitachi Password Manager, Microsoft Azure AD, Microsoft AD, CyberArk, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
Northrop GrummanNYSE: NOC: Designs and manufactures advanced aerospace and defense systems.
5+ YOE2+ MgmtBachelor's degree, 5+ years in aerospace/maintenance quality, 2+ years supervisory experience, expertise with AS9100, statistical analysis, incident reporting, root-cause corrective action, and ability to obtain CBP background investigation.
Applications Support Technology Lead Analyst - Vice President
Jacksonville, Florida, United States
$114k-$171k/yrHybridFull Time
CitiNYSE: C: Providing global banking, investment, and wealth management services.
6+ YOE6+ years experience, leadership and strategic problem-solving skills, apps support and incident/problem management, audit/compliance awareness, strong communication and stakeholder management.
5+ YOE5+ years supporting enterprise integrations, EDI/APIs and SQL; Bachelor's in IT or equivalent; experience with integration platforms, incident management, and vendor coordination.
PLSQL, SQL, EDI, ANSI X12, XML, EDIFACT, APIs, Web Services, JSON, Cleo Integration Cloud, ITIL
IT Support Center Analyst II | IT - Technical Customer Support
St. Augustine, Florida, United States
OnsiteFull Time
UF Health: Academic health center providing clinical care and medical education.
3+ YOE3+ years IT support experience; diagnose and resolve hardware/software issues, manage incident tickets, escalate complex problems, and mentor junior staff.
Florida or Utah or United States or Jacksonville or Salt Lake City
RemoteFull Time
InfosysNYSE: INFY: Provides IT consulting, software development, and business outsourcing services.
Bachelor's degree or equivalent experience; extensive NICE CXone contact center support experience, leadership of L2/L3 teams, incident and change management, telephony, CRM integrations, APIs, ITSM, and stakeholder management.
Senior Production Engineer – Listed Derivatives Trading
New York City or Jacksonville
$96k-$167k/yrOnsiteFull Time
CGINYSE: GIB: Provides information technology and business consulting services.
Production support expertise in incident management, root cause analysis, service reliability, monitoring, automation, and SLA compliance within trading or financial services; listed derivatives knowledge required.
Waste Pro: Provides residential and commercial waste collection and recycling services.
Promote and enforce fleet safety, review Fleet Management Systems infractions and video, conduct live-stream driver observations, maintain vehicle and incident records, and support safety training.
Fleet Management Systems, Incident Tracking System, Microsoft Excel, Microsoft Word, SD card
Baptist Health: Operates hospitals and clinics providing comprehensive medical care.
3+ YOECHSP and CHEP required, high school diploma required, 3+ years healthcare experience, knowledge of TJC/CMS/OSHA, emergency preparedness, hazardous materials management, training and incident investigation experience.
The GEO GroupNYSE: GEO: Operates private correctional facilities and community reentry programs.
1+ YOE2+ MgmtHigh school diploma/GED, minimum age 19, 1 year detention officer experience and 2 years supervisory experience, able to manage staff, respond to incidents, and work under stress.
Summit School Services: Operates school bus and student transportation services for districts.
Assist the bus driver with student boarding/unloading, seat students and secure restraints, monitor and manage student behavior, attend required training, meet physical/medical requirements, and document incidents.