147 incident manager jobs at 103 companies in Boxborough, MA

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Senior Incident Manager
Johnston or Iselin or Boston
$100k-$135k/yr OnsiteFull Time
Citizens Financial Group
Citizens Financial GroupNYSE: CFG: US regional bank holding providing diverse financial services.
5+ YOELead enterprise incident response for P1/P2 incidents; 5+ years in IT service/incident management; ServiceNow experience; ITIL knowledge; strong written and verbal communications.
ServiceNow
2mo
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Major Incident Management Analyst
Chicago or Salisbury or Quincy
$86k-$129k/yr HybridFull Time
Ahold Delhaize USA
Ahold Delhaize USAEuronext Amsterdam: AD: The U.S. service division for a global grocery retailer.
3+ YOEBachelor's degree or equivalent, 3+ years in technical or incident management with team leadership, strong IT infrastructure knowledge, experience with incident processes, Agile/Waterfall familiarity, and strong communication and analytical skills.
Agile, Waterfall
5d
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Principal Engineer - Major Incident Response & ITIL Platform
Marlborough, Massachusetts, United States
$138k-$176k/yr HybridFull Time
BJ's Wholesale Club
BJ's Wholesale ClubNYSE: BJ: Operator of membership-only warehouse clubs in the United States.
8+ YOEBachelor's degree or equivalent experience; 8+ years in technical IT service management; 5+ years engineering ServiceNow; major incident, problem management, PIR, scripting, integrations, and team leadership experience.
ServiceNow, ServiceNow ITSM, ServiceNow CMDB, ServiceNow Problem Management, ServiceNow Flow Designer, ServiceNow Performance Analytics, Dynatrace, Splunk, PagerDuty, AlertOps, Microsoft Teams, Jira, JavaScript, Python, PowerShell
1mo
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Sr. Technical Program Manager, Cybersecurity Remediation
Cambridge, Massachusetts, United States
$146k-$234k/yr HybridFull Time
Moderna
ModernaNASDAQ: MRNA: Biotechnology focused on mRNA-based medicine and vaccine development.
8+ YOE8+ years technical program or cybersecurity program management experience; experience leading cross-functional remediation programs, vulnerability management, incident/audit remediation, metrics and executive reporting.
vulnerability management platforms, GRC tools, NIST, ISO 27001, CIS
2mo
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Associate Program Operations Manager
Boston, Massachusetts, United States
$75k-$85k/yr FieldFull Time
Zeelo
Zeelo: Private Enterprise TransitTech providing software and managed shuttle transportation for employers and schools.
Manage day-to-day program delivery across customer sites, monitor KPIs and SLAs, lead root cause analysis, resolve incidents, maintain HubSpot data, partner with stakeholders, and travel to client sites as needed.
HubSpot, Looker
1mo
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Public Works Manager
Seabrook, New Hampshire, United States
$79k-$91k/yr OnsiteFull Time
Town of Seabrook
Town of Seabrook: Municipal government serving Seabrook residents through public safety, utilities, infrastructure, recreation, and social services.
5+ YOEBachelor's preferred; 5+ years progressively responsible public works or municipal operations experience; supervisory and municipal experience preferred; valid driver's license required; CDL, FEMA Incident Command, APWA certifications preferred.
3mo
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Security Manager
Boston, Massachusetts, United States
OnsiteFull Time
Brookfield Properties
Brookfield Properties: A premier global real estate operating and development platform.
3.5+ YOESecurity management experience (3-4 years); patrol duties; incident review; staff leadership and safety program involvement.
1w
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Cybersecurity & Incident Response Managing Associate
New York City or San Francisco or Seattle or Boston or Washington
$260k-$365k/yr OnsiteFull Time
Orrick
Orrick: Global private law firm providing legal services to technology, energy, infrastructure, finance, and life-sciences clients.
Requires 3–5 years of cybersecurity or privacy experience, strong legal research and writing skills, communication ability, sound judgment, and membership in the relevant state bar.
1mo
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Manager, Cyber Defense
New York City or Boston or Washington or San Francisco
$194k-$285k/yr OnsiteFull Time
DoorDash
DoorDashNYSE: DASH: Technology enabling local on-demand delivery and commerce.
Proven information security and incident response experience with people leadership, on-call incident command, global collaboration, and automation/AI orientation.
3mo
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IT Infrastructure Manager, Cloud Platform
Pittsburgh or Boston or Toronto
HybridFull Time
Compliance Solutions Strategies
Compliance Solutions Strategies: Confluence is a private software providing regulatory reporting, portfolio analytics, and investor-communications solutions for investment managers.
10+ YOE5+ Mgmt10+ years in infrastructure/cloud roles; Azure/AWS; Terraform; CI/CD; cloud governance; incident and change management; leadership.
Terraform, Azure, AWS, Azure DevOps, GitHub Actions, Jenkins, Python, PowerShell, Bash
4d
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Cybersecurity & Risk Manager
Gardner or Chicago or Charlotte or Houston
$140k-$165k/yr FieldFull Time
LUTZE Inc.
LUTZE Inc.: Private American industrial automation manufacturer supplying cables, connectivity, control components, and power solutions.
7+ YOERequires 7+ years of cybersecurity experience, program and risk management expertise, incident response, vulnerability management, identity and access management, cloud and manufacturing systems knowledge, and strong communication skills.
Microsoft 365, Azure, Active Directory, NIST, CIS Controls, ISO 27001, EDR, SIEM, multifactor authentication
4w
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Manager, Cyber Defense
New York City or Boston or Washington or United Kingdom or Finland or India
$194k-$285k/yr OnsiteFull Time
DoorDash
DoorDashNYSE: DASH: Technology enabling local on-demand delivery and commerce.
Requires information security leadership experience, incident response or related expertise, security team mentoring, global collaboration, sound incident judgment, and strong communication with technical and executive stakeholders.
Covey, AI
2mo
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Manager- Facilities Eng
Nashua, New Hampshire, United States
$118k-$201k/yr OnsiteFull Time
BAE Systems
BAE SystemsLSE: BA.: Global defense, aerospace, and security technology.
5+ YOE5+ MgmtManage facility operations and a technical workforce; experience with HVAC, boilers, generators, fire protection, CMMS (Maximo), budgeting, regulatory compliance; ability to obtain Secret clearance and complete HAZWOPPER/Incident Commander training.
Maximo, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, BMS Software GUI
1mo
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Escalation Manager
Boston, Massachusetts, United States
$85k-$105k/yr HybridFull Time
Freshworks
FreshworksNASDAQ: FRSH: Cloud-based customer and employee engagement software platform.
6+ YOE6+ years in enterprise support/CS/TPM/incident management in SaaS, 3+ years handling executive high-severity escalations, experience with enterprise accounts and partnering with Product/Engineering, strong executive communication, data-driven root-cause skills.
3d
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Sr. Manager, Site Security
Leeds or New Brunswick or Raritan or Raynham or West Chester or United Kingdom
HybridFull Time
DePuy Synthes
DePuy Synthes: Johnson & Johnson’s private orthopaedic medical-technology business supplies surgeons and healthcare systems worldwide.
Bachelor's degree required and 8–10 years of progressive security, risk management, or protective services experience. Requires site security leadership, physical security, incident management, vendor management, and English proficiency.
Security Framework, Standard Operating Procedure (SOP)
3d
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Sr. Manager, Site Security
Leeds or New Brunswick or Raritan or Raynham or West Chester
HybridFull Time
DePuy Synthes
DePuy Synthes: Johnson & Johnson’s private orthopaedic medical-technology business supplies surgeons and healthcare systems worldwide.
8+ YOEBachelor’s degree required; 8–10 years in security, risk management, or protective services; site security leadership, physical security systems, incident management, vendor management, and cross-functional collaboration required.
2w
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Cloud Operations Manager
Plzeň or Foxborough or Europe or North America or Asia
Kč90k-Kč160k/mo OnsiteFull Time
Mitsubishi Electric Iconics Digital Solutions
Mitsubishi Electric Iconics Digital Solutions: Mitsubishi Electric’s private automation-software subsidiary develops visualization, HMI, SCADA, and digitalization software for industrial and building operators.
5+ YOE2+ MgmtBachelor's degree in computer science or related field, 5+ years in technology/software, 2+ years managing others, and experience with Azure, AWS, DevOps, infrastructure, incident, and service operations.
Microsoft Azure, AWS, Azure DevOps, ADFS, AAD, OAuth2, SAML, Modbus, BACnet, OPC, .NET Core, C#, Azure App Services, Azure Functions, Event Hub, IoT Hub, Redis, Cosmos DB, Table Storage, Blob Storage, Azure SQL, Swagger, ODATA, SQL, T-SQL, Azure Monitoring, Log Analytics, KQL, Python, PowerShell, SFDC
1w
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Manager, Security Operations
United States or Dominican Republic or Canada or Boston
$172k-$237k/yr RemoteFull Time
Forward Financing
Forward Financing: Employee-owned fintech financing provider offering revenue-based financing and business loans to small businesses across America.
7+ YOE7+ MgmtRequires 7+ years in detection engineering, security operations, or incident response with team leadership; EDR/SIEM, MITRE ATT&CK, incident command, AWS, SaaS and endpoint security, scripting, and risk communication experience.
MITRE ATT&CK, EDR, SIEM, CrowdStrike, Python, Ruby, Go, AWS, SSPM, CASB
3mo
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Manager, Cyber Defense
Atlanta or Chicago or Boston or Charlotte or New York City or Philadelphia or Dallas
OnsiteFull Time
KPMG
KPMG: Global professional services network providing audit, tax, and advisory.
5+ YOERequires 5+ years of recent cybersecurity defense experience, a relevant bachelor's degree, security monitoring and incident response expertise, hands-on SIEM, log management, SOC, and security technology experience.
Log Management (LM), Security Information and Event Management (SIEM), firewalls, intrusion prevention systems, Anti-Virus (AV), Data Loss Prevention (DLP), QRadar, ArcSight, Splunk, ThreatConnect
1mo
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Software Engineering Manager
Pawtucket, Rhode Island, United States
OnsiteFull Time
Encore Fire Protection
Encore Fire Protection: Private U.S. fire-protection serving commercial facility owners and contractors with testing, installation, maintenance, and repairs.
7+ YOE3+ Mgmt7+ years software/DevOps experience with 3+ years managing engineering teams; hands-on cloud, containerization, CI/CD, incident response, and integrations experience; bachelor's degree or equivalent preferred.
GCP, AWS, Azure, ServiceTrade, Workato, Snowflake

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