147 incident manager jobs at 103 companies in Boxborough, MA
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Senior Incident Manager
Johnston or Iselin or Boston
$100k-$135k/yrOnsiteFull Time
Citizens Financial GroupNYSE: CFG: US regional bank holding providing diverse financial services.
5+ YOELead enterprise incident response for P1/P2 incidents; 5+ years in IT service/incident management; ServiceNow experience; ITIL knowledge; strong written and verbal communications.
Ahold Delhaize USAEuronext Amsterdam: AD: The U.S. service division for a global grocery retailer.
3+ YOEBachelor's degree or equivalent, 3+ years in technical or incident management with team leadership, strong IT infrastructure knowledge, experience with incident processes, Agile/Waterfall familiarity, and strong communication and analytical skills.
Principal Engineer - Major Incident Response & ITIL Platform
Marlborough, Massachusetts, United States
$138k-$176k/yrHybridFull Time
BJ's Wholesale ClubNYSE: BJ: Operator of membership-only warehouse clubs in the United States.
8+ YOEBachelor's degree or equivalent experience; 8+ years in technical IT service management; 5+ years engineering ServiceNow; major incident, problem management, PIR, scripting, integrations, and team leadership experience.
Sr. Technical Program Manager, Cybersecurity Remediation
Cambridge, Massachusetts, United States
$146k-$234k/yrHybridFull Time
ModernaNASDAQ: MRNA: Biotechnology focused on mRNA-based medicine and vaccine development.
8+ YOE8+ years technical program or cybersecurity program management experience; experience leading cross-functional remediation programs, vulnerability management, incident/audit remediation, metrics and executive reporting.
vulnerability management platforms, GRC tools, NIST, ISO 27001, CIS
Zeelo: Private Enterprise TransitTech providing software and managed shuttle transportation for employers and schools.
Manage day-to-day program delivery across customer sites, monitor KPIs and SLAs, lead root cause analysis, resolve incidents, maintain HubSpot data, partner with stakeholders, and travel to client sites as needed.
Town of Seabrook: Municipal government serving Seabrook residents through public safety, utilities, infrastructure, recreation, and social services.
5+ YOEBachelor's preferred; 5+ years progressively responsible public works or municipal operations experience; supervisory and municipal experience preferred; valid driver's license required; CDL, FEMA Incident Command, APWA certifications preferred.
New York City or San Francisco or Seattle or Boston or Washington
$260k-$365k/yrOnsiteFull Time
Orrick: Global private law firm providing legal services to technology, energy, infrastructure, finance, and life-sciences clients.
Requires 3–5 years of cybersecurity or privacy experience, strong legal research and writing skills, communication ability, sound judgment, and membership in the relevant state bar.
New York City or Boston or Washington or San Francisco
$194k-$285k/yrOnsiteFull Time
DoorDashNYSE: DASH: Technology enabling local on-demand delivery and commerce.
Proven information security and incident response experience with people leadership, on-call incident command, global collaboration, and automation/AI orientation.
Compliance Solutions Strategies: Confluence is a private software providing regulatory reporting, portfolio analytics, and investor-communications solutions for investment managers.
10+ YOE5+ Mgmt10+ years in infrastructure/cloud roles; Azure/AWS; Terraform; CI/CD; cloud governance; incident and change management; leadership.
LUTZE Inc.: Private American industrial automation manufacturer supplying cables, connectivity, control components, and power solutions.
7+ YOERequires 7+ years of cybersecurity experience, program and risk management expertise, incident response, vulnerability management, identity and access management, cloud and manufacturing systems knowledge, and strong communication skills.
Microsoft 365, Azure, Active Directory, NIST, CIS Controls, ISO 27001, EDR, SIEM, multifactor authentication
New York City or Boston or Washington or United Kingdom or Finland or India
$194k-$285k/yrOnsiteFull Time
DoorDashNYSE: DASH: Technology enabling local on-demand delivery and commerce.
Requires information security leadership experience, incident response or related expertise, security team mentoring, global collaboration, sound incident judgment, and strong communication with technical and executive stakeholders.
FreshworksNASDAQ: FRSH: Cloud-based customer and employee engagement software platform.
6+ YOE6+ years in enterprise support/CS/TPM/incident management in SaaS, 3+ years handling executive high-severity escalations, experience with enterprise accounts and partnering with Product/Engineering, strong executive communication, data-driven root-cause skills.
Leeds or New Brunswick or Raritan or Raynham or West Chester or United Kingdom
HybridFull Time
DePuy Synthes: Johnson & Johnson’s private orthopaedic medical-technology business supplies surgeons and healthcare systems worldwide.
Bachelor's degree required and 8–10 years of progressive security, risk management, or protective services experience. Requires site security leadership, physical security, incident management, vendor management, and English proficiency.
Security Framework, Standard Operating Procedure (SOP)
Plzeň or Foxborough or Europe or North America or Asia
Kč90k-Kč160k/moOnsiteFull Time
Mitsubishi Electric Iconics Digital Solutions: Mitsubishi Electric’s private automation-software subsidiary develops visualization, HMI, SCADA, and digitalization software for industrial and building operators.
5+ YOE2+ MgmtBachelor's degree in computer science or related field, 5+ years in technology/software, 2+ years managing others, and experience with Azure, AWS, DevOps, infrastructure, incident, and service operations.
United States or Dominican Republic or Canada or Boston
$172k-$237k/yrRemoteFull Time
Forward Financing: Employee-owned fintech financing provider offering revenue-based financing and business loans to small businesses across America.
7+ YOE7+ MgmtRequires 7+ years in detection engineering, security operations, or incident response with team leadership; EDR/SIEM, MITRE ATT&CK, incident command, AWS, SaaS and endpoint security, scripting, and risk communication experience.
Encore Fire Protection: Private U.S. fire-protection serving commercial facility owners and contractors with testing, installation, maintenance, and repairs.
7+ YOE3+ Mgmt7+ years software/DevOps experience with 3+ years managing engineering teams; hands-on cloud, containerization, CI/CD, incident response, and integrations experience; bachelor's degree or equivalent preferred.