Intercontinental ExchangeNYSE: ICE: Operates global financial exchanges, clearing houses, and mortgage platforms.
2+ YOE2+ years technical support or client operations experience; Encompass a plus. Knowledge of SaaS operations, incident response, ticketing, Windows desktop, basic networking, strong troubleshooting and communication skills.
Intercontinental ExchangeNYSE: ICE: Operates global financial exchanges, clearing houses, and mortgage technology.
2+ YOE2+ years technical support or client operations experience; SaaS operations, incident response, ticketing, Windows desktop and basic networking knowledge; strong troubleshooting, communication, and documentation skills; Encompass experience a plus.
FISNYSE: FIS: Provides technology solutions for merchants, banks, and capital markets
15+ YOE15+ years in incident management, technology, site reliability, or resilience leadership, including enterprise major-incident command. Requires a bachelor's degree or equivalent and expertise in ITIL, ITSM, SRE, escalation design, and RCA.
8+ YOEBachelor's in safety/health/environmental/engineering and ~8 years experience; OSHA knowledge, incident investigation, training, people management, industrial hygiene, ISO 45001, First Aid/CPR, OSHA 30; MS Office skills.
Microsoft Word, Microsoft PowerPoint, Microsoft Excel, root cause analysis software
Rite of Passage: Provides therapeutic residential care and education for at-risk youth.
2+ YOEDevelop and oversee MAP and graduation plans, serve as liaison to families and agencies, document progress, attend meetings/training, complete incident reports, and ensure student safety.
Rite of Passage: Providing therapeutic care and education for at-risk youth.
1+ YOEDevelop and oversee MAP and Graduation plans, liaison with families and agencies, complete progress notes and reports, facilitate hearings and visits, maintain student files and incident reports, attend trainings.
CMCNYSE: CMC: Recycles and manufactures steel products for the construction industry.
Knowledge of safety program compliance, OSHA training and documentation, incident investigation, safety auditing, training delivery, and proficiency with Excel/Word/PowerPoint. High school diploma or GED required.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint
LTIMindtreeNational Stock Exchange of India: LTIM: Global technology consulting and digital solutions.
8+ YOERequires 8–10 years of experience, including incident management leadership in 24x7 production support, major incident coordination, Linux administration, monitoring tools, ITSM platforms, troubleshooting, and executive communications.
Dynatrace, Red Hat Enterprise Linux, ServiceNow ITSM, Splunk, AppDynamics, Introscope, ServiceNow, BMC Remedy
Los Angeles or San Diego or San Francisco or Ft Lauderdale or Jacksonville or Miami or Orlando or Tampa or Atlanta or Chicago or Charlotte or Raleigh or Montvale or Short Hills or New York or Austin or Dallas or Fort Worth or Houston
OnsiteFull Time
KPMG: Global professional services network providing audit, tax, and advisory.
3+ YOE3+ years IAM experience with 1+ year in incident/problem/service request management in an ITIL managed services context; bachelor’s degree in IT or related; CISSP or cybersecurity cert preferred; ITIL incident management preferred; strong communication.
SailPoint Identity Security Cloud (ISC), Microsoft Identity Manager (MIM), Okta, Ping Identity, Hitachi Password Manager, Microsoft Azure AD, Microsoft AD, CyberArk, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
Northrop GrummanNYSE: NOC: Designs and manufactures advanced aerospace and defense systems.
5+ YOE2+ MgmtBachelor's degree, 5+ years in aerospace/maintenance quality, 2+ years supervisory experience, expertise with AS9100, statistical analysis, incident reporting, root-cause corrective action, and ability to obtain CBP background investigation.
Applications Support Technology Lead Analyst - Vice President
Jacksonville, Florida, United States
$114k-$171k/yrHybridFull Time
CitiNYSE: C: Providing global banking, investment, and wealth management services.
6+ YOE6+ years experience, leadership and strategic problem-solving skills, apps support and incident/problem management, audit/compliance awareness, strong communication and stakeholder management.
5+ YOE5+ years supporting enterprise integrations, EDI/APIs and SQL; Bachelor's in IT or equivalent; experience with integration platforms, incident management, and vendor coordination.
PLSQL, SQL, EDI, ANSI X12, XML, EDIFACT, APIs, Web Services, JSON, Cleo Integration Cloud, ITIL
IT Support Center Analyst II | IT - Technical Customer Support
St. Augustine, Florida, United States
OnsiteFull Time
UF Health: Academic health center providing clinical care and medical education.
3+ YOE3+ years IT support experience; diagnose and resolve hardware/software issues, manage incident tickets, escalate complex problems, and mentor junior staff.
Florida or Utah or United States or Jacksonville or Salt Lake City
RemoteFull Time
InfosysNYSE: INFY: Provides IT consulting, software development, and business outsourcing services.
Bachelor's degree or equivalent experience; extensive NICE CXone contact center support experience, leadership of L2/L3 teams, incident and change management, telephony, CRM integrations, APIs, ITSM, and stakeholder management.
Senior Production Engineer – Listed Derivatives Trading
New York City or Jacksonville
$96k-$167k/yrOnsiteFull Time
CGINYSE: GIB: Provides information technology and business consulting services.
Production support expertise in incident management, root cause analysis, service reliability, monitoring, automation, and SLA compliance within trading or financial services; listed derivatives knowledge required.
Florida East Coast Railway: Provides freight rail and intermodal logistics transportation services.
Bachelor’s degree in IT, engineering, or related field or equivalent experience; enterprise data center or infrastructure support experience; advanced troubleshooting, incident management, coordination, and technical documentation skills.
Florida East Coast Railway: Provides regional rail freight and intermodal logistics services.
Bachelor’s degree in IT, engineering, or related field, or equivalent experience; enterprise data center or infrastructure support experience; advanced troubleshooting, incident management, technical communication, and documentation skills.
Waste Pro: Provides residential and commercial waste collection and recycling services.
Promote and enforce fleet safety, review Fleet Management Systems infractions and video, conduct live-stream driver observations, maintain vehicle and incident records, and support safety training.
Fleet Management Systems, Incident Tracking System, Microsoft Excel, Microsoft Word, SD card