180 incident manager jobs at 121 companies in Sutton, MA
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Senior Incident Manager
Johnston or Iselin or Boston
$100k-$135k/yr OnsiteFull Time
5+ YOELead enterprise incident response for P1/P2 incidents; 5+ years in IT service/incident management; ServiceNow experience; ITIL knowledge; strong written and verbal communications.
ServiceNow
1mo
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Sr. Associate, Incident Manager, Incident Management Hub (IMH)
Quincy or United States
$94k-$160k/yr OnsiteFull Time
10+ YOEBachelor's degree; 10+ years incident management/IT operations experience; bilingual English/Spanish; hands‑on Dynatrace and observability (Splunk) experience; Linux/Windows familiarity; strong stakeholder communication and incident leadership skills.
Dynatrace, Splunk, Linux, Windows, Microsoft Office, ITIL
2mo
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Manager, Incident Response
Stamford or Atlanta or Chicago or Boston or Minneapolis or Charlotte or New York City or Philadelphia or Austin or Dallas or McLean
OnsiteFull Time
5+ YOE5+ years incident response experience, bachelor\u0002s degree or equivalent, hands-on SIEM/EDR/DLP experience, strong stakeholder management, ability to lead investigations and present to executives.
SIEM, EDR, DLP, threat intelligence platforms, NIST, SANS
3w
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Recovery and Incident Manager with AI-Ops
Charlotte or Tempe or New York City or Fort Mill or Austin or Boston or San Diego or Saint Louis
$73k-$171k/yr OnsiteFull Time
8+ YOE5+ Mgmt8+ years in IT operations/SRE/infrastructure,5+ years leading incident management; bachelor's in CS/IT/engineering or equivalent; experience with SRE, ITSM/ITIL, ServiceNow, Dynatrace, cloud platforms, AIOps and automation.
Dynatrace, ServiceNow, AWS, Azure, GCP
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Major Incident Management Analyst
Chicago or Salisbury or Quincy
$86k-$129k/yr HybridFull Time
3+ YOEBachelor's degree or equivalent, 3+ years in technical or incident management with team leadership, strong IT infrastructure knowledge, experience with incident processes, Agile/Waterfall familiarity, and strong communication and analytical skills.
Agile, Waterfall
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Major Incident Analyst II
Somerville, Massachusetts, United States
$75k-$110k/yr HybridFull Time
Mass General Brigham: Provides integrated medical care, research, and clinical training services.
5+ YOE5+ years in technical application/analyst or development roles, experience with major incident management and ITSM, ITIL certification preferred, BS/BA or equivalent experience accepted, willing to join 24x7 on-call rotation.
ITSM, ITIL, Microsoft Teams
2mo
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Senior Analyst - Cyber Incident Respose
Boston, Massachusetts, United States
$110k-$160k/yr OnsiteFull Time
5+ YOEMinimum 5+ years in cyber security and incident management; knowledge of NIST/ISO, DFS Part 500, DORA; strong writing; IT systems knowledge; ability to prioritize and communicate effectively.
PowerPoint, Excel
4w
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Sr. Technical Program Manager, Cybersecurity Remediation
Cambridge, Massachusetts, United States
$146k-$234k/yr HybridFull Time
8+ YOE8+ years technical program or cybersecurity program management experience; experience leading cross-functional remediation programs, vulnerability management, incident/audit remediation, metrics and executive reporting.
vulnerability management platforms, GRC tools, NIST, ISO 27001, CIS
1mo
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Associate Program Operations Manager
Boston, Massachusetts, United States
$75k-$85k/yr FieldFull Time
Manage day-to-day program delivery across customer sites, monitor KPIs and SLAs, lead root cause analysis, resolve incidents, maintain HubSpot data, partner with stakeholders, and travel to client sites as needed.
HubSpot, Looker
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Part Time SOC Operator - $24.10/hour
Billerica, Massachusetts, United States
$24/hr OnsitePart Time
2+ YOEHigh school diploma, 2+ years SOC/GSOC/command center or related experience, 24/7 operations experience, incident management knowledge, strong communication, and ability to work rotating shifts including nights and weekends.
1w
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Public Health Response Manager
Cambridge or Washington
$147k-$190k/yr HybridFull Time
7+ YOE7+ years public health experience, advanced degree in public health or related field, demonstrated outbreak/incident response experience, strong relationships with state/local public health, crisis communication and strategic judgment.
2w
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Manager, Cyber Defense
New York City or Boston or Washington or San Francisco
$194k-$285k/yr OnsiteFull Time
Proven information security and incident response experience with people leadership, on-call incident command, global collaboration, and automation/AI orientation.
2mo
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IT Infrastructure Manager, Cloud Platform
Pittsburgh or Boston or Toronto
HybridFull Time
10+ YOE5+ Mgmt10+ years in infrastructure/cloud roles; Azure/AWS; Terraform; CI/CD; cloud governance; incident and change management; leadership.
Terraform, Azure, AWS, Azure DevOps, GitHub Actions, Jenkins, Python, PowerShell, Bash
2w
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IT Risk Manager
Newton, Massachusetts, United States
$110k-$137k/yr OnsiteFull Time
5+ YOEBachelor's degree plus 5+ years IT or banking experience; expertise in IT security, firewall/patch/antimalware management, incident response, project management, regulatory (FFIEC/FDIC) knowledge, and AI awareness.
VDI, LAN, WAN
1mo
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Manager- Facilities Eng
Nashua, New Hampshire, United States
$118k-$201k/yr OnsiteFull Time
5+ YOE5+ MgmtManage facility operations and a technical workforce; experience with HVAC, boilers, generators, fire protection, CMMS (Maximo), budgeting, regulatory compliance; ability to obtain Secret clearance and complete HAZWOPPER/Incident Commander training.
Maximo, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, BMS Software GUI
2w
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Escalation Manager
Boston, Massachusetts, United States
$85k-$105k/yr HybridFull Time
6+ YOE6+ years in enterprise support/CS/TPM/incident management in SaaS, 3+ years handling executive high-severity escalations, experience with enterprise accounts and partnering with Product/Engineering, strong executive communication, data-driven root-cause skills.
1w
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Manager, Cyber Defense
New York City or Boston or Washington or United Kingdom or Finland or India
$194k-$285k/yr OnsiteFull Time
Requires information security leadership experience, incident response or related expertise, security team mentoring, global collaboration, sound incident judgment, and strong communication with technical and executive stakeholders.
Covey, AI
3w
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Software Engineering Manager
Pawtucket, Rhode Island, United States
OnsiteFull Time
7+ YOE3+ Mgmt7+ years software/DevOps experience with 3+ years managing engineering teams; hands-on cloud, containerization, CI/CD, incident response, and integrations experience; bachelor's degree or equivalent preferred.
GCP, AWS, Azure, ServiceTrade, Workato, Snowflake
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Manager of Client Safety
Cranston, Rhode Island, United States
$90k-$100k/yr OnsiteFull Time
5+ YOE5+ years leadership in healthcare/behavioral health/quality/risk; experience designing enterprise policies, incident management, investigations, and training; strong analytics and communication skills.
2mo
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BCG Platinion | Manager, Cybersecurity
Atlanta or Austin or Boston or Brooklyn or Chicago or Dallas or Denver or Detroit or Durham or Houston or Los Angeles or Miami or Minneapolis or Nashville or New York or Philadelphia or Pittsburgh or Summit or Washington
$190k/yr OnsiteFull Time
6+ YOE6+ years cybersecurity consulting or management experience, BS degree, hands-on knowledge across cybersecurity strategy, risk, assessments, cloud, IAM, SIEM, incident response, strong communication and GenAI tool fluency.
ChatGPT, Claude, SIEM, UBA
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