162 incident manager jobs at 119 companies in Webster, MA

1mo
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Senior Incident Manager
Johnston or Iselin or Boston
$100k-$135k/yr OnsiteFull Time
Citizens Financial Group
Citizens Financial GroupNYSE: CFG: Provides retail, commercial, and private banking services to customers.
5+ YOELead enterprise incident response for P1/P2 incidents; 5+ years in IT service/incident management; ServiceNow experience; ITIL knowledge; strong written and verbal communications.
ServiceNow
3mo
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Manager, Incident Response
Stamford or Atlanta or Chicago or Boston or Minneapolis or Charlotte or New York City or Philadelphia or Austin or Dallas or McLean
OnsiteFull Time
KPMG
KPMG: Global professional services network providing audit, tax, and advisory.
5+ YOE5+ years incident response experience, bachelor\u0002s degree or equivalent, hands-on SIEM/EDR/DLP experience, strong stakeholder management, ability to lead investigations and present to executives.
SIEM, EDR, DLP, threat intelligence platforms, NIST, SANS
1mo
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Major Incident Management Analyst
Chicago or Salisbury or Quincy
$86k-$129k/yr HybridFull Time
Ahold Delhaize USA
Ahold Delhaize USAEuronext Amsterdam: AD: Provider of operational support for omnichannel grocery retail brands.
3+ YOEBachelor's degree or equivalent, 3+ years in technical or incident management with team leadership, strong IT infrastructure knowledge, experience with incident processes, Agile/Waterfall familiarity, and strong communication and analytical skills.
Agile, Waterfall
2mo
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Major Incident Analyst II
Somerville, Massachusetts, United States
$75k-$110k/yr HybridFull Time
Mass General Brigham: Provides integrated medical care, research, and clinical training services.
5+ YOE5+ years in technical application/analyst or development roles, experience with major incident management and ITSM, ITIL certification preferred, BS/BA or equivalent experience accepted, willing to join 24x7 on-call rotation.
ITSM, ITIL, Microsoft Teams
2w
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Application Support & Modernization Project Manager (AS400/.Net)
Hartford, Connecticut, United States
$65k-$117k/yr HybridFull Time
Cognizant
CognizantNasdaq: CTSH: Provides global information technology and business process outsourcing services.
Proven experience leading application support and modernization for AS400 and .NET applications, strong project management skills, experience with incident/change management, managing distributed teams, and P&C insurance domain knowledge.
AS400 (IBM i), .NET, Agile, Waterfall
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Sr. Technical Program Manager, Cybersecurity Remediation
Cambridge, Massachusetts, United States
$146k-$234k/yr HybridFull Time
Moderna
ModernaNasdaq: MRNA: Develops and manufactures messenger RNA medicines and vaccines.
8+ YOE8+ years technical program or cybersecurity program management experience; experience leading cross-functional remediation programs, vulnerability management, incident/audit remediation, metrics and executive reporting.
vulnerability management platforms, GRC tools, NIST, ISO 27001, CIS
2w
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Application Support & Modernization Project Manager (AS400/.Net)
Hartford, Connecticut, United States
$65k-$117k/yr HybridFull Time
Cognizant
CognizantNasdaq: CTSH: Provides IT consulting and digital business process services.
Lead delivery of production support and modernization for AS400 and .NET applications; manage distributed teams, incident/change/release processes, stakeholder communication, and P&C insurance domain work.
AS400 (IBM i), .NET
2mo
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Associate Program Operations Manager
Boston, Massachusetts, United States
$75k-$85k/yr FieldFull Time
Zeelo
Zeelo: Provides smart shuttle and commuter transportation services for organizations.
Manage day-to-day program delivery across customer sites, monitor KPIs and SLAs, lead root cause analysis, resolve incidents, maintain HubSpot data, partner with stakeholders, and travel to client sites as needed.
HubSpot, Looker
2w
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Application Support & Modernization Project Manager (AS400/.Net)
Hartford, Connecticut, United States
$65k-$117k/yr HybridFull Time
Cognizant
CognizantNASDAQ: CTSH: Provides IT consulting and technology services to global enterprises.
Proven experience leading application support and enhancement projects, hands-on AS400 and .NET knowledge, strong incident/change/release management, global team coordination, stakeholder communication, P&C insurance domain experience.
AS400, IBM i, .NET
3mo
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Security Manager
Boston, Massachusetts, United States
OnsiteFull Time
Brookfield Properties
Brookfield Properties: Developing and managing a global real estate portfolio.
3.5+ YOESecurity management experience (3-4 years); patrol duties; incident review; staff leadership and safety program involvement.
4d
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Cybersecurity & Incident Response Managing Associate
New York City or San Francisco or Seattle or Boston or Washington
$260k-$365k/yr OnsiteFull Time
Orrick, Herrington & Sutcliffe
Orrick, Herrington & Sutcliffe: Global law firm providing comprehensive legal and advisory services.
Requires 3–5 years of cybersecurity or privacy experience, strong legal research and writing skills, communication ability, sound judgment, and membership in the relevant state bar.
1mo
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Manager, Cyber Defense
New York City or Boston or Washington or San Francisco
$194k-$285k/yr OnsiteFull Time
DoorDash
DoorDashNASDAQ: DASH: On-demand delivery platform connecting consumers with local merchants.
Proven information security and incident response experience with people leadership, on-call incident command, global collaboration, and automation/AI orientation.
3mo
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IT Infrastructure Manager, Cloud Platform
Pittsburgh or Boston or Toronto
HybridFull Time
Confluence
Confluence: Software for investment management data and regulatory reporting.
10+ YOE5+ Mgmt10+ years in infrastructure/cloud roles; Azure/AWS; Terraform; CI/CD; cloud governance; incident and change management; leadership.
Terraform, Azure, AWS, Azure DevOps, GitHub Actions, Jenkins, Python, PowerShell, Bash
1mo
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IT Risk Manager
Newton, Massachusetts, United States
$110k-$137k/yr OnsiteFull Time
The Village Bank
The Village Bank: A community bank providing banking services with emphasis on IT security and regulatory compliance.
5+ YOEBachelor's degree plus 5+ years IT or banking experience; expertise in IT security, firewall/patch/antimalware management, incident response, project management, regulatory (FFIEC/FDIC) knowledge, and AI awareness.
VDI, LAN, WAN
3w
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Manager, Cyber Defense
New York City or Boston or Washington or United Kingdom or Finland or India
$194k-$285k/yr OnsiteFull Time
DoorDash
DoorDashNYSE: DASH: Local food delivery and on-demand logistics platform.
Requires information security leadership experience, incident response or related expertise, security team mentoring, global collaboration, sound incident judgment, and strong communication with technical and executive stakeholders.
Covey, AI
3w
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Escalation Manager
Boston, Massachusetts, United States
$85k-$105k/yr HybridFull Time
Freshworks
FreshworksNASDAQ: FRSH: Provides cloud-based customer support and IT management software.
6+ YOE6+ years in enterprise support/CS/TPM/incident management in SaaS, 3+ years handling executive high-severity escalations, experience with enterprise accounts and partnering with Product/Engineering, strong executive communication, data-driven root-cause skills.
2w
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Behavior Manager (2 Positions)
East Hartford, Connecticut, United States
$23/hr OnsiteFull Time
East Hartford Public Schools
East Hartford Public Schools: Operates public K-12 schools and educational programs in Connecticut.
Provide classroom behavior management, de-escalation, implement treatment plans, supervise students (including on buses), document incidents; some college and experience with disruptive behavior desirable.
1w
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Cloud Operations Manager
Plzeň or Foxborough or Europe or North America or Asia
Kč90k-Kč160k/mo OnsiteFull Time
Mitsubishi Electric Iconics Digital Solutions
Mitsubishi Electric Iconics Digital Solutions: Provides industrial automation, SCADA, and IoT software solutions.
5+ YOE2+ MgmtBachelor's degree in computer science or related field, 5+ years in technology/software, 2+ years managing others, and experience with Azure, AWS, DevOps, infrastructure, incident, and service operations.
Microsoft Azure, AWS, Azure DevOps, ADFS, AAD, OAuth2, SAML, Modbus, BACnet, OPC, .NET Core, C#, Azure App Services, Azure Functions, Event Hub, IoT Hub, Redis, Cosmos DB, Table Storage, Blob Storage, Azure SQL, Swagger, ODATA, SQL, T-SQL, Azure Monitoring, Log Analytics, KQL, Python, PowerShell, SFDC
5d
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Manager, Security Operations
United States or Dominican Republic or Canada or Boston
$172k-$237k/yr RemoteFull Time
Forward Financing
Forward Financing: Provides fast, flexible capital to underserved small businesses.
7+ YOE7+ MgmtRequires 7+ years in detection engineering, security operations, or incident response with team leadership; EDR/SIEM, MITRE ATT&CK, incident command, AWS, SaaS and endpoint security, scripting, and risk communication experience.
MITRE ATT&CK, EDR, SIEM, CrowdStrike, Python, Ruby, Go, AWS, SSPM, CASB
1mo
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Software Engineering Manager
Pawtucket, Rhode Island, United States
OnsiteFull Time
Encore Fire Protection
Encore Fire Protection: Provides mission-critical fire protection and life safety services.
7+ YOE3+ Mgmt7+ years software/DevOps experience with 3+ years managing engineering teams; hands-on cloud, containerization, CI/CD, incident response, and integrations experience; bachelor's degree or equivalent preferred.
GCP, AWS, Azure, ServiceTrade, Workato, Snowflake

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