38 it service manager jobs at 32 companies in Acton, MA
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IT Service Transition Manager
Tewksbury or Richardson or Tucson or Dulles
$108k-$205k/yr HybridFull Time
8+ YOEUniversity degree or equivalent experience with 8+ years’ experience, or advanced degree with 5+ years. Requires active transferable U.S. Top Secret clearance and U.S. citizenship; ITIL or CORE certification preferred.
PMO, ITIL
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Modern IT Service Management Manager
Chicago or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or New York City or Cleveland or Oklahoma City or Austin or Albany or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$80k-$266k/yr HybridFull Time
7+ YOERequires 7+ years in ITSM or service integration, 7+ years designing SIAM models, 5+ years configuring ITSM platforms, 3+ years applying ITIL 4, and a bachelor's degree or equivalent experience.
ServiceNow, BMC Helix, Jira Service Management, Freshservice, ITIL 4, DevOps, CMDB
1mo
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IT Manager
Lincoln, Rhode Island, United States
OnsiteFull Time
5+ YOEBachelor's in CS/Information Services,5+ years IT management experience (food/beverage preferred),cybersecurity experience,MS SQL Server and Microsoft Office proficiency,project and supervisory experience.
MS SQL Server, Microsoft Office, Infor SyteLine
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Modern IT Service Management Manager
Albany or Arlington or Atlanta or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$80k-$266k/yr HybridFull Time
7+ YOERequires 7+ years in ITSM and SIAM, 5+ years configuring or specifying ITSM platforms, 3+ years applying ITIL 4, and a bachelor's degree or equivalent experience.
ServiceNow, BMC Helix, Jira Service Management, Freshservice, Microsoft Azure, ITIL 4, DevOps, CMDB, API, RACI
2w
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Lead, IT Product Management
Dallas or Charlotte or Louisville or Tampa or Fort Lauderdale or Washington or Chicago or Atlanta or New York City or Nashville or Boston
$126k-$174k/yr OnsiteFull Time
8+ YOERequires 8+ years in product management or IT service ownership, enterprise networking expertise, roadmap execution, cross-functional delivery, executive communication, and technical translation skills.
WAN, LAN, SD-WAN, DNS, DHCP, IPAM, SASE, Agile, AI/ML, Equinix, MegaPort, Google, Azure, AWS, Oracle
2d
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IT Service Management Analyst
Webster, Massachusetts, United States
$95k-$123k/yr OnsiteFull Time
5+ YOEAssociate degree, technical certification, or equivalent experience; 5+ years in IT operations, ITSM, reliability, or enterprise technology; ServiceNow, incident/problem/change management, SRE, and disaster recovery experience.
ServiceNow, ITIL, Site Reliability Engineering, SRE
2mo
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Associate Director, IT Service Management
Boston or United States
$162k-$180k/yr HybridFull Time
6+ YOE5+ MgmtBachelor's in CS/MIS required; 6+ years healthcare or related experience and 6+ years in IT operations/service management with 5+ years leadership; ITIL v4/v5 required; experience with enterprise ITSM and standards such as COBIT or ISO/IEC 20000.
ServiceNow, CMDB, COBIT, ISO/IEC 20000, Agile, Lean, DevOps
1mo
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IT Service Management (ITSM) Specialist - Configuration Management
Windsor or Des Moines or Boston or Jacksonville or Atlanta or New York City or Charleston or Charlotte
$71k-$119k/yr OnsiteFull Time
4+ YOE4+ years in ITSM, ServiceNow and CMDB experience preferred, IT Asset/Configuration Management knowledge, Bachelor's degree or equivalent preferred, ITIL foundation preferred, Excel proficiency.
ServiceNow, CMDB, Software Asset Management (SAM) Professional, Common Services Data Model (CSDM), Microsoft Excel
3mo
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Senior Manager, End User Service IT
Lexington, Massachusetts, United States
$139k-$187k/yr HybridFull Time
10+ YOE10+ years in End User Services/IT Operations; ITSM; vendor management; leadership; enterprise service governance.
FreshService, Microsoft Intune, Microsoft 365
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Senior IT Engineer
Boston, Massachusetts, United States
$80k-$203k/yr RemoteFull Time
3+ YOERequires MSP or multi-client service experience, strong networking and Windows systems knowledge, server management experience, analytical skills, and 3 years in customer-facing technical support or management.
TCP/IP, Windows Server, Exchange, IIS, SQL, Xen, VMware, Google Apps, Citrix, GSuite, Microsoft Office 365, Microsoft Azure, Amazon Web Services, Dropbox
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SVP, IT & HR Service Sales
Chicago or New York City or Boston or Seattle or Dallas or Irvine or Atlanta or McLean or San Francisco or Toronto
$296k-$395k/yr HybridFull Time
12+ YOE12+ years of enterprise software or agentic sales experience, senior leadership of large global teams, CxO engagement, revenue growth, operational acumen, cross-functional influence, and a degree or equivalent experience.
Agentforce, AI
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IT Specialist (Data Management/Applications Software)
Salt Lake City or Seattle or Phoenix or Los Angeles or San Francisco or Denver or Washington or Miami or Atlanta or Chicago or Indianapolis or New Orleans or Boston or Minneapolis or Kansas City or Albuquerque or New York or Oklahoma City or Portland or Austin
$106k-$138k/yr OnsiteFull Time
1+ YOEOne year of specialized experience equivalent to GS-12 in data management, SharePoint, Microsoft 365 applications, data analysis, records management, and web content management; requires IT competencies in detail, customer service, communication, and problem solving.
Microsoft SharePoint, Microsoft 365, Microsoft Teams, Power Suite, Microsoft Excel, USA Hire, Microsoft Word
3w
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IT Services Supervisor
Cambridge, Massachusetts, United States
OnsiteFull Time
Requires two years of post-secondary education or relevant experience, supervisory ability, strong organization, customer service, communication, problem-solving, and prioritization skills.
ticket queues, phone, service desk
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IT Support Technician I
Pawtucket, Rhode Island, United States
OnsiteFull Time
2+ YOERequires 2–3 years of service desk, desktop support, or related technical support experience; troubleshooting, customer service, documentation, and endpoint management skills. Associate degree preferred.
Microsoft Windows, Microsoft 365, Microsoft Intune, PDQ Deploy, Active Directory, Microsoft Entra ID, VPN, multi-factor authentication (MFA), Microsoft
1mo
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Director I, IT Service Owner - Data & AI Platforms
Falls Church or Nashua
$153k-$261k/yr OnsiteFull Time
12+ YOEBachelor's degree,12+ years enterprise data/platform experience,proven leadership with Snowflake,Dataiku,Power BI,Semarchy,Collibra,strong security and platform roadmap experience.
Snowflake, Dataiku, Power BI, Semarchy, Collibra
1mo
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Senior Director - IT Infrastructure
Waltham, Massachusetts, United States
$208k-$221k/yr OnsiteFull Time
10+ YOE3+ Mgmt10+ years in IT infrastructure and operations with 3+ years in senior leadership; experience with on‑prem, hybrid and cloud (Azure/AWS); service desk/ITSM ownership; vendor and budget management; bachelor's or equivalent.
Azure, AWS, VMware, Hyper-V, Entra ID, Active Directory, Intune, MDM, MFA, PAM, ServiceNow, SD-WAN, LAN/WAN, VPN, SAN, NAS
1mo
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IT/OT Engineer III
Foxborough, Massachusetts, United States
$100k-$120k/yr OnsiteFull Time
3+ YOEBS degree or equivalent; 3+ years DeltaV or 5+ years OT/IT service experience; virtualization, networking, cybersecurity, troubleshooting, lifecycle management; ability to travel extensively in New England.
Emerson, DeltaV, Rockwell, Dell, VMware, Hyper-V, Cisco, Microsoft Windows
1mo
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IT Office Support Engineer
Cambridge, Massachusetts, United States
OnsiteFull Time
2+ YOE2+ years IT support experience, hands-on with Windows/macOS/Linux endpoints, MDM/endpoint management, AV/meeting room systems, basic networking, IT procurement and asset management, Jira Service Management experience, Google Workspace familiarity.
Windows, macOS, Linux (Ubuntu), JumpCloud, Jira Assets, Google Meet, Zoom Rooms, Microsoft Teams, Jira Service Management, ServiceNow, Freshdesk, Google Workspace
2w
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Exp Sr Assc, Hlthcare IT Consl
McLean or Los Angeles or Washington or Troy or New York City or Houston or Chicago or Grand Rapids or Baltimore or Richmond or Memphis or Raleigh or Boston or San Jose or San Francisco or Austin or Kalamazoo or Spokane or Denver or Fort Worth or Atlanta or Orlando or Dallas or Wilmington or Phoenix or San Antonio or Milwaukee or Madison or Melville or Woodbridge or Stamford or Miami or Philadelphia or Charlotte or Greenville or West Palm Beach or Costa Mesa or St. Louis or Fort Lauderdale or Seattle or Rosemont or Pittsburgh or Tulsa or Cincinnati or Cleveland or Columbus or Akron or Cherry Hill or Tampa or Minneapolis or Salt Lake City or Norfolk or Jacksonville or Boulder or Nashville or Oak Brook or Las Vegas or Indianapolis or San Diego or Potomac or Walnut Creek or Omaha
$80-$120/hr FieldFull Time
3+ YOERequires a bachelor's degree or 5+ years with EHR/practice management systems, 3+ years healthcare experience, Epic/Cerner/athenaIDX/Allscripts, Microsoft Office, PowerPoint, Visio, and SharePoint.
Epic, Cerner, athenaIDX, Allscripts, Microsoft PowerPoint, Microsoft Office Suite, Microsoft Visio, Microsoft SharePoint
3mo
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Verizon Store Manager
Waltham, Massachusetts, United States
$80k/yr OnsiteFull Time, Part Time
Manage store operations, supervise staff, oversee budgets, drive sales, ensure customer service and safety compliance.
POS, IT skills, Sales software