70 it service manager jobs at 42 companies in Cypress, CA
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Manager, IT Service Desk
Orange, California, United States
RemoteFull Time
7+ YOE3+ MgmtBachelor's degree or equivalent experience; 7+ years of IT support experience; 3+ years managing technical support teams; Service Desk operations, endpoint management, Microsoft Windows, networking, and IT asset management experience.
Microsoft Intune, Microsoft Windows, Microsoft 365, ManageEngine ServiceDesk, TCP/IP, LAN/WAN, SSAE18, NIST
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Modern IT Service Management Manager
Chicago or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or New York City or Cleveland or Oklahoma City or Austin or Albany or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$80k-$266k/yr HybridFull Time
7+ YOERequires 7+ years in ITSM or service integration, 7+ years designing SIAM models, 5+ years configuring ITSM platforms, 3+ years applying ITIL 4, and a bachelor's degree or equivalent experience.
ServiceNow, BMC Helix, Jira Service Management, Freshservice, ITIL 4, DevOps, CMDB
2mo
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Sr IT Vendor Manager
Irvine, California, United States
$116k-$197k/yr OnsiteFull Time
7+ YOEBachelor's degree, 7+ years in IT vendor management with experience in vendor governance, risk profiling, contract and financial management, transitions, and managed services; vendor management certifications preferred.
Ingram Micro Xvantage
2w
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IT Manager
Los Angeles County or Los Angeles or Sacramento or Oakland or Santa Ana or Orange or Rancho Cucamonga or Commerce or Sacramento
$9k-$13k/mo HybridFull Time
Supervises distributed IT support teams and enterprise service desk operations; requires IT infrastructure, ITIL, technical staff leadership, procurement, and resource management experience.
ITIL, Windows 11, Microsoft 365, Microsoft Excel
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Modern IT Service Management Manager
Albany or Arlington or Atlanta or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$80k-$266k/yr HybridFull Time
7+ YOERequires 7+ years in ITSM and SIAM, 5+ years configuring or specifying ITSM platforms, 3+ years applying ITIL 4, and a bachelor's degree or equivalent experience.
ServiceNow, BMC Helix, Jira Service Management, Freshservice, Microsoft Azure, ITIL 4, DevOps, CMDB, API, RACI
3d
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IT Manager
Irvine or San Diego or Chicago
$108k-$115k/yr HybridFull Time
2+ YOEAssociate's degree in IT or Computer Science or equivalent experience, 2+ years in IT support or help desk, Mac OS knowledge, networking familiarity, and strong customer service and communication skills.
Mac OS
2mo
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10037 - Sr. Manager, IT Service Management
Irvine, California, United States
$145k-$160k/yr OnsiteFull Time
12+ YOE5+ Mgmt12+ years IT experience with 5+ years in ITSM leadership; ITIL v4 certification; ServiceNow or equivalent ITSM tool experience; Bachelor's degree or equivalent; strong leadership and communication skills.
ServiceNow, ITSM tools
2d
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IT Service Engineer II
Santa Ana, California, United States
OnsiteFull Time
2+ YOERequires 2–5 years of IT support experience, Microsoft 365, identity and device management knowledge, PowerShell fundamentals, troubleshooting ability, and a Microsoft role-based certification held or in progress.
Microsoft 365, PowerShell, Intune, BitLocker, Autopilot, Conditional Access, SSO, MFA, Authenticator, SharePoint, Teams, Azure, PSA, RMM
2mo
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Sr IT Vendor Manager
Irvine, California, United States
$116k-$197k/yr OnsiteFull Time
7+ YOEBachelor’s degree in IT, business, supply chain, or related field; 7+ years in IT vendor management, governance, risk, performance, contracts, and managed services, with transformation and optimization experience.
Xvantage
1w
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Manager, IT Support Services
Dulles or Laurel or Philadelphia or Whitehall or Austin or Houston or Carrollton or Fort Worth or Corpus Christi or San Antonio or Los Angeles or Garden Grove or San Diego or San Francisco or Sacramento or Phoenix or Las Vegas or Saratoga Springs or Vancouver or Kennewick or Redmond
$91k-$157k/yr HybridFull Time
7+ YOE3+ MgmtBachelor’s degree or equivalent experience, 7+ years in IT support, 3+ years leading service desk teams, ITSM and queue management expertise, analytical and customer-service skills; ITIL preferred.
Microsoft 365, Windows, macOS, ITSM, AI
2mo
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IT Service Management & Integration Lead
Brea, California, United States
$143k-$175k/yr HybridFull Time
5+ YOE5+ years managing enterprise ITSM platforms, strong ITIL/SIAM experience, ServiceNow platform knowledge, process improvement and change leadership, bachelor’s in IT or 10+ years progressive IT leadership, must be commutable to Brea, CA.
ServiceNow
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Lead, IT Service Desk, West Coast
Costa Mesa, California, United States
$99k-$130k/yr OnsiteFull Time
3+ YOERequires 3+ years of progressive IT support or service desk experience, advanced troubleshooting, Windows, macOS, Linux, ticket queues, SLAs, communication skills, travel up to 10%, ability to lift 50 pounds, and US Secret Clearance eligibility.
Windows, macOS, Linux, Jira Service Management
2mo
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IT Operations Service Management, Senior Advisor
Rosemead, California, United States
$162k-$243k/yr HybridFull Time
10+ YOE10+ years IT administration experience required; strong ITSM/ITIL, service/performance management, incident/problem/vendor management, application/support oversight; Python and data platform experience preferred.
ITIL, ArcGIS, AutoCAD Map3D, SalesForce, Palantir, HANA, Oracle, SQL, Python, PySpark, Polars, Foundry Pipeline Builder, Code Repositories
2w
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IT Service Management Process Specialist III
Rancho Santa Margarita or United States or Asia or Europe
$95k-$135k/yr OnsiteFull Time
5+ YOEBachelor's degree or equivalent practical experience; 5+ years in IT service management or IT operations; ITIL, ServiceNow, project methodologies, change leadership, and English proficiency required. ITIL certification preferred.
ServiceNow, Prince2, Project Management Professional (PMP), Agile, Microsoft Excel
1d
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Manager IT Field Services
Sylmar, California, United States
$120k-$160k/yr OnsiteFull Time
5+ YOE3+ MgmtBachelor's degree in Computer Science or related field, 5+ years of IT experience, 3+ years managing technical resources, project management expertise, and knowledge of Windows, networking, servers, and help desk systems.
Microsoft Project, Microsoft Excel, Windows, Windows Server, Aruba Networking, Microsoft Active Directory, Hosted VoIP, Citrix Xen Desktop, SQL, Microsoft Office 365, Windows Remote Desktop Services, Cisco IPSec VPN, Cisco SSLVPN, Citrix Xen, Cortex
1mo
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Sr. Manager, IT Operations
Santa Ana, California, United States
$95k-$155k/yr OnsiteFull Time
7+ YOEBA/BS degree and 7+ years consulting or price negotiation experience, expertise in cost optimization, advanced Excel and Microsoft Office skills, strong communication and analytical abilities.
Microsoft Office, Microsoft Excel
2w
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Site IT Technical Manager - Santa Monica
Santa Monica, California, United States
$124k-$186k/yr OnsiteFull Time
2+ YOEHigh school diploma, 2+ years relevant experience, IT service management expertise, ServiceNow ITSM experience, vendor and contract management, strong technical, communication, stakeholder, and team leadership skills.
ServiceNow, ServiceNow ITSM
2w
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Site IT Technical Manager - Santa Monica
Santa Monica, California, United States
$124k-$186k/yr OnsiteFull Time
2+ YOEHigh school diploma, 2+ years of relevant experience, IT service management experience, technical knowledge across multiple domains, ServiceNow ITSM proficiency, vendor management, and fluent written and spoken English.
ServiceNow, ITSM, CMDB, AskIT, Microsoft Excel
2w
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Site IT Technical Manager - Santa Monica
Santa Monica, California, United States
$124k-$186k/yr OnsiteFull Time
2+ YOEHigh school diploma, 2+ years of relevant experience, IT service management expertise, strong technical and stakeholder skills, compliant-environment experience, ServiceNow ITSM knowledge, and vendor and team management experience.
ServiceNow, ITSM, CMDB, AskIT, OCS, SOx, GxP, RFP
1w
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Manager, IT Support Services
Dulles or Laurel or Philadelphia or Whitehall or Austin or Houston or Carrollton or Fort Worth or Corpus Christi or San Antonio or Los Angeles or Garden Grove or San Diego or San Francisco or Sacramento or Phoenix or Las Vegas or Saratoga Springs or Vancouver or Kennewick or Redmond or United States or Colorado or California or Washington or Maryland or Virginia or District of Columbia
$91k-$157k/yr HybridFull Time
Bachelor’s degree or equivalent experience, 7+ years in IT support, 3+ years leading service desk teams, ITSM expertise, enterprise end-user environment knowledge, analytics, coaching, and process improvement skills.
Microsoft Windows, macOS, Microsoft 365, ITSM, AI
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