44 it service manager jobs at 35 companies in Danvers, MA
6d
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IT Service Transition Manager
Tewksbury or Richardson or Tucson or Dulles
$108k-$205k/yr HybridFull Time
8+ YOEUniversity degree or equivalent experience with 8+ years’ experience, or advanced degree with 5+ years. Requires active transferable U.S. Top Secret clearance and U.S. citizenship; ITIL or CORE certification preferred.
PMO, ITIL
4d
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Modern IT Service Management Manager
Chicago or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or New York City or Cleveland or Oklahoma City or Austin or Albany or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$80k-$266k/yr HybridFull Time
7+ YOERequires 7+ years in ITSM or service integration, 7+ years designing SIAM models, 5+ years configuring ITSM platforms, 3+ years applying ITIL 4, and a bachelor's degree or equivalent experience.
ServiceNow, BMC Helix, Jira Service Management, Freshservice, ITIL 4, DevOps, CMDB
4d
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Modern IT Service Management Manager
Albany or Arlington or Atlanta or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$80k-$266k/yr HybridFull Time
7+ YOERequires 7+ years in ITSM and SIAM, 5+ years configuring or specifying ITSM platforms, 3+ years applying ITIL 4, and a bachelor's degree or equivalent experience.
ServiceNow, BMC Helix, Jira Service Management, Freshservice, Microsoft Azure, ITIL 4, DevOps, CMDB, API, RACI
6d
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It Project Manager
Washington or Salt Lake City or Seattle or Phoenix or Los Angeles or San Francisco or Denver or Miami or Atlanta or Chicago or Indianapolis or New Orleans or Boston or Minneapolis or Kansas City or Albuquerque or New York or Oklahoma City or Portland or Austin
$64k-$83k/yr OnsiteFull Time
1+ YOERequires U.S. citizenship, one year of specialized IT experience equivalent to GS-9, and proficiency in attention to detail, customer service, interpersonal skills, problem solving, teamwork, and technical competence.
Electronic Health Record (EHR), USA Hire, USAJOBS, Microsoft Word, Microsoft Excel
2mo
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Manager, IT Service Delivery & Customer Experience
Halifax or Mississauga or Portsmouth
$95k-$110k/yr HybridFull Time
5+ YOE3+ Mgmt5+ years IT service management experience, 3+ years people leadership, undergraduate degree or diploma preferred, ITIL certification preferred, budget ownership, vendor and incident management, strong communication and analytical skills.
2w
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Manager, IT Service Management Office (Hybrid Schedule)
Berlin or Windsor or Westwood or New Hampshire
HybridFull Time
10+ YOE3+ MgmtBachelor's degree or equivalent, 10+ years in IT and management, 3+ years in leadership, ITIL certification, and 5+ years managing ServiceNow. Lean Six Sigma certification preferred.
ServiceNow, ITIL, Lean, Six Sigma, Agile, CMDB, BCM, SPM, APM, TPM
1w
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Lead, IT Product Management
Dallas or Charlotte or Louisville or Tampa or Fort Lauderdale or Washington or Chicago or Atlanta or New York City or Nashville or Boston
$126k-$174k/yr OnsiteFull Time
8+ YOERequires 8+ years in product management or IT service ownership, enterprise networking expertise, roadmap execution, cross-functional delivery, executive communication, and technical translation skills.
WAN, LAN, SD-WAN, DNS, DHCP, IPAM, SASE, Agile, AI/ML, Equinix, MegaPort, Google, Azure, AWS, Oracle
2mo
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Associate Director, IT Service Management
Boston or United States
$162k-$180k/yr HybridFull Time
6+ YOE5+ MgmtBachelor's in CS/MIS required; 6+ years healthcare or related experience and 6+ years in IT operations/service management with 5+ years leadership; ITIL v4/v5 required; experience with enterprise ITSM and standards such as COBIT or ISO/IEC 20000.
ServiceNow, CMDB, COBIT, ISO/IEC 20000, Agile, Lean, DevOps
1mo
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Team Leader, IT Service Operations
Portsmouth, New Hampshire, United States
HybridFull Time
5+ YOE3+ Mgmt5+ years technical IT experience with 3+ years lead experience; Microsoft 365 admin, Intune, ITIL knowledge; outage coordination, endpoint management, audit readiness, and disaster recovery experience.
Entra ID, Intune, SharePoint, Exchange, Microsoft 365, Azure, AWS, Autopilot, MECM, ServiceNow ITSM, CMDB
4w
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IT Service Management (ITSM) Specialist - Configuration Management
Windsor or Des Moines or Boston or Jacksonville or Atlanta or New York City or Charleston or Charlotte
$71k-$119k/yr OnsiteFull Time
4+ YOE4+ years in ITSM, ServiceNow and CMDB experience preferred, IT Asset/Configuration Management knowledge, Bachelor's degree or equivalent preferred, ITIL foundation preferred, Excel proficiency.
ServiceNow, CMDB, Software Asset Management (SAM) Professional, Common Services Data Model (CSDM), Microsoft Excel
3mo
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Senior Manager, End User Service IT
Lexington, Massachusetts, United States
$139k-$187k/yr HybridFull Time
10+ YOE10+ years in End User Services/IT Operations; ITSM; vendor management; leadership; enterprise service governance.
FreshService, Microsoft Intune, Microsoft 365
1w
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Senior IT Engineer
Boston, Massachusetts, United States
$80k-$203k/yr RemoteFull Time
3+ YOERequires MSP or multi-client service experience, strong networking and Windows systems knowledge, server management experience, analytical skills, and 3 years in customer-facing technical support or management.
TCP/IP, Windows Server, Exchange, IIS, SQL, Xen, VMware, Google Apps, Citrix, GSuite, Microsoft Office 365, Microsoft Azure, Amazon Web Services, Dropbox
5d
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SVP, IT & HR Service Sales
Chicago or New York City or Boston or Seattle or Dallas or Irvine or Atlanta or McLean or San Francisco or Toronto
$296k-$395k/yr HybridFull Time
12+ YOE12+ years of enterprise software or agentic sales experience, senior leadership of large global teams, CxO engagement, revenue growth, operational acumen, cross-functional influence, and a degree or equivalent experience.
Agentforce, AI
5d
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Client Solutions Manager - Operational IT Programs & Contract Services
Salem, New Hampshire, United States
FieldFull Time
8+ YOEBachelor's degree or equivalent experience; 8+ years managing IT programs or technology services, including P&L or budget ownership, customer relationships, sales support, contract management, and cross-functional leadership.
Cisco, Dell Technologies, HPE, Lenovo, VMware, Microsoft, ServiceNow, Jira, Microsoft Project, Smartsheet, APIs
6d
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IT Specialist (Data Management/Applications Software)
Salt Lake City or Seattle or Phoenix or Los Angeles or San Francisco or Denver or Washington or Miami or Atlanta or Chicago or Indianapolis or New Orleans or Boston or Minneapolis or Kansas City or Albuquerque or New York or Oklahoma City or Portland or Austin
$106k-$138k/yr OnsiteFull Time
1+ YOEOne year of specialized experience equivalent to GS-12 in data management, SharePoint, Microsoft 365 applications, data analysis, records management, and web content management; requires IT competencies in detail, customer service, communication, and problem solving.
Microsoft SharePoint, Microsoft 365, Microsoft Teams, Power Suite, Microsoft Excel, USA Hire, Microsoft Word
2mo
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IT Desktop Support Manager (Teradyne, North Reading) (North Reading, MA, US)
North Reading, Massachusetts, United States
$106k-$169k/yr OnsiteFull Time
5+ YOE2+ MgmtBachelor's in IT or related (or equivalent experience); 5+ years IT desktop support experience with 2+ years in leadership; expertise in Windows, Active Directory, Microsoft 365; experience with ServiceNow or Jira Service Management and AI/automation tools.
Windows, Active Directory, Microsoft 365, Microsoft Copilot, Jira Service Management, ServiceNow
2w
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IT Services Supervisor
Cambridge, Massachusetts, United States
OnsiteFull Time
Requires two years of post-secondary education or relevant experience, supervisory ability, strong organization, customer service, communication, problem-solving, and prioritization skills.
ticket queues, phone, service desk
3w
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Director I, IT Service Owner - Data & AI Platforms
Falls Church or Nashua
$153k-$261k/yr OnsiteFull Time
12+ YOEBachelor's degree,12+ years enterprise data/platform experience,proven leadership with Snowflake,Dataiku,Power BI,Semarchy,Collibra,strong security and platform roadmap experience.
Snowflake, Dataiku, Power BI, Semarchy, Collibra
1mo
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Senior Director - IT Infrastructure
Waltham, Massachusetts, United States
$208k-$221k/yr OnsiteFull Time
10+ YOE3+ Mgmt10+ years in IT infrastructure and operations with 3+ years in senior leadership; experience with on‑prem, hybrid and cloud (Azure/AWS); service desk/ITSM ownership; vendor and budget management; bachelor's or equivalent.
Azure, AWS, VMware, Hyper-V, Entra ID, Active Directory, Intune, MDM, MFA, PAM, ServiceNow, SD-WAN, LAN/WAN, VPN, SAN, NAS
1mo
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IT/OT Engineer III
Foxborough, Massachusetts, United States
$100k-$120k/yr OnsiteFull Time
3+ YOEBS degree or equivalent; 3+ years DeltaV or 5+ years OT/IT service experience; virtualization, networking, cybersecurity, troubleshooting, lifecycle management; ability to travel extensively in New England.
Emerson, DeltaV, Rockwell, Dell, VMware, Hyper-V, Cisco, Microsoft Windows
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