43 it service manager jobs at 35 companies in Framingham, MA
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IT Service Transition Manager
Tewksbury or Richardson or Tucson or Dulles
$108k-$205k/yrHybridFull Time
RTXNYSE: RTX: Provides advanced aerospace and defense systems and services.
8+ YOEUniversity degree or equivalent experience with 8+ years’ experience, or advanced degree with 5+ years. Requires active transferable U.S. Top Secret clearance and U.S. citizenship; ITIL or CORE certification preferred.
Calise Bakery: Bakes and distributes fresh Italian breads and rolls.
5+ YOEBachelor's in CS/Information Services,5+ years IT management experience (food/beverage preferred),cybersecurity experience,MS SQL Server and Microsoft Office proficiency,project and supervisory experience.
Washington or Salt Lake City or Seattle or Phoenix or Los Angeles or San Francisco or Denver or Miami or Atlanta or Chicago or Indianapolis or New Orleans or Boston or Minneapolis or Kansas City or Albuquerque or New York or Oklahoma City or Portland or Austin
$64k-$83k/yrOnsiteFull Time
Department of Veterans Affairs: Provides healthcare and social benefits to military veterans.
1+ YOERequires U.S. citizenship, one year of specialized IT experience equivalent to GS-9, and proficiency in attention to detail, customer service, interpersonal skills, problem solving, teamwork, and technical competence.
Electronic Health Record (EHR), USA Hire, USAJOBS, Microsoft Word, Microsoft Excel
Manager, IT Service Management Office (Hybrid Schedule)
Berlin or Windsor or Westwood or New Hampshire
HybridFull Time
Eversource EnergyNYSE: ES: Delivers electricity, natural gas, and water to New England customers.
10+ YOE3+ MgmtBachelor's degree or equivalent, 10+ years in IT and management, 3+ years in leadership, ITIL certification, and 5+ years managing ServiceNow. Lean Six Sigma certification preferred.
Dallas or Charlotte or Louisville or Tampa or Fort Lauderdale or Washington or Chicago or Atlanta or New York City or Nashville or Boston
$126k-$174k/yrOnsiteFull Time
HumanaNYSE: HUM: Provides health insurance plans and clinical healthcare services.
8+ YOERequires 8+ years in product management or IT service ownership, enterprise networking expertise, roadmap execution, cross-functional delivery, executive communication, and technical translation skills.
Dana-Farber Cancer Institute: Provides comprehensive cancer treatment and conducts oncological research.
6+ YOE5+ MgmtBachelor's in CS/MIS required; 6+ years healthcare or related experience and 6+ years in IT operations/service management with 5+ years leadership; ITIL v4/v5 required; experience with enterprise ITSM and standards such as COBIT or ISO/IEC 20000.
IT Service Management (ITSM) Specialist - Configuration Management
Windsor or Des Moines or Boston or Jacksonville or Atlanta or New York City or Charleston or Charlotte
$71k-$119k/yrOnsiteFull Time
Voya FinancialNYSE: VOYA: Provides retirement, investment, and insurance products and services.
4+ YOE4+ years in ITSM, ServiceNow and CMDB experience preferred, IT Asset/Configuration Management knowledge, Bachelor's degree or equivalent preferred, ITIL foundation preferred, Excel proficiency.
ServiceNow, CMDB, Software Asset Management (SAM) Professional, Common Services Data Model (CSDM), Microsoft Excel
KARL STORZ: Developer and manufacturer of endoscopic medical equipment.
Provide phone and walk-up IT support, resolve incident and service request tickets, perform deskside support, asset management, and assist with documentation and projects; strong communication and SLA awareness required.
Insource Services: Provides outsourced finance, HR, and IT services to organizations.
3+ YOERequires MSP or multi-client service experience, strong networking and Windows systems knowledge, server management experience, analytical skills, and 3 years in customer-facing technical support or management.
TCP/IP, Windows Server, Exchange, IIS, SQL, Xen, VMware, Google Apps, Citrix, GSuite, Microsoft Office 365, Microsoft Azure, Amazon Web Services, Dropbox
Montgomery or Tuskegee or Phoenix or Aurora or Denver or West Haven or Washington or Gainesville or Orlando or Tampa or Augusta or Honolulu or Indianapolis or New Orleans or Baltimore or Columbia or Asheville or Durham or Salisbury or Las Vegas or Albany or The Bronx or Buffalo or Northport or Syracuse or Oklahoma City or Pittsburgh or Providence or Charleston or Temple or Salt Lake City or Hampton or Richmond or Tacoma or Madison
$106k-$138k/yrOnsiteFull Time
Department of Veterans Affairs: Provides healthcare and benefits to United States military veterans.
1+ YOE1+ MgmtOne year of specialized IT experience equivalent to GS-12, including IT program management, service delivery, system operations, security compliance, technical problem solving, metrics, and staff leadership.
Information Technology (IT), Information Management (IM), USA Hire, USAJOBS
IT Specialist (Data Management/Applications Software)
Salt Lake City or Seattle or Phoenix or Los Angeles or San Francisco or Denver or Washington or Miami or Atlanta or Chicago or Indianapolis or New Orleans or Boston or Minneapolis or Kansas City or Albuquerque or New York or Oklahoma City or Portland or Austin
$106k-$138k/yrOnsiteFull Time
Defense Contract Management Agency: Oversees contract administration for the U.S. Department of Defense.
1+ YOEOne year of specialized experience equivalent to GS-12 in data management, SharePoint, Microsoft 365 applications, data analysis, records management, and web content management; requires IT competencies in detail, customer service, communication, and problem solving.
Microsoft SharePoint, Microsoft 365, Microsoft Teams, Power Suite, Microsoft Excel, USA Hire, Microsoft Word
IT Desktop Support Manager (Teradyne, North Reading) (North Reading, MA, US)
North Reading, Massachusetts, United States
$106k-$169k/yrOnsiteFull Time
TeradyneNASDAQ: TER: Designs and manufactures automated test equipment and advanced robotics systems.
5+ YOE2+ MgmtBachelor's in IT or related (or equivalent experience); 5+ years IT desktop support experience with 2+ years in leadership; expertise in Windows, Active Directory, Microsoft 365; experience with ServiceNow or Jira Service Management and AI/automation tools.
Windows, Active Directory, Microsoft 365, Microsoft Copilot, Jira Service Management, ServiceNow
Harvard University: Provides higher education and conducts advanced academic research.
Requires two years of post-secondary education or relevant experience, supervisory ability, strong organization, customer service, communication, problem-solving, and prioritization skills.
Teknor Apex: Manufactures custom plastic compounds and chemicals for various industries.
2+ YOERequires 2–3 years of service desk, desktop support, or related technical support experience; troubleshooting, customer service, documentation, and endpoint management skills. Associate degree preferred.
Microsoft Windows, Microsoft 365, Microsoft Intune, PDQ Deploy, Active Directory, Microsoft Entra ID, VPN, multi-factor authentication (MFA), Microsoft
Benchmark Senior Living: Operates senior living communities providing personalized care and housing.
10+ YOE3+ Mgmt10+ years in IT infrastructure and operations with 3+ years in senior leadership; experience with on‑prem, hybrid and cloud (Azure/AWS); service desk/ITSM ownership; vendor and budget management; bachelor's or equivalent.
Azure, AWS, VMware, Hyper-V, Entra ID, Active Directory, Intune, MDM, MFA, PAM, ServiceNow, SD-WAN, LAN/WAN, VPN, SAN, NAS
NECI: Industrial automation and digital transformation solutions for manufacturing.
3+ YOEBS degree or equivalent; 3+ years DeltaV or 5+ years OT/IT service experience; virtualization, networking, cybersecurity, troubleshooting, lifecycle management; ability to travel extensively in New England.
Emerson, DeltaV, Rockwell, Dell, VMware, Hyper-V, Cisco, Microsoft Windows
Humanoid: Developing commercial humanoid robots for industrial applications.
2+ YOE2+ years IT support experience, hands-on with Windows/macOS/Linux endpoints, MDM/endpoint management, AV/meeting room systems, basic networking, IT procurement and asset management, Jira Service Management experience, Google Workspace familiarity.
Windows, macOS, Linux (Ubuntu), JumpCloud, Jira Assets, Google Meet, Zoom Rooms, Microsoft Teams, Jira Service Management, ServiceNow, Freshdesk, Google Workspace
McLean or Los Angeles or Washington or Troy or New York City or Houston or Chicago or Grand Rapids or Baltimore or Richmond or Memphis or Raleigh or Boston or San Jose or San Francisco or Austin or Kalamazoo or Spokane or Denver or Fort Worth or Atlanta or Orlando or Dallas or Wilmington or Phoenix or San Antonio or Milwaukee or Madison or Melville or Woodbridge or Stamford or Miami or Philadelphia or Charlotte or Greenville or West Palm Beach or Costa Mesa or St. Louis or Fort Lauderdale or Seattle or Rosemont or Pittsburgh or Tulsa or Cincinnati or Cleveland or Columbus or Akron or Cherry Hill or Tampa or Minneapolis or Salt Lake City or Norfolk or Jacksonville or Boulder or Nashville or Oak Brook or Las Vegas or Indianapolis or San Diego or Potomac or Walnut Creek or Omaha
$80-$120/hrFieldFull Time
BDO USA: Provides accounting, tax, and business advisory services to organizations.
3+ YOERequires a bachelor's degree or 5+ years with EHR/practice management systems, 3+ years healthcare experience, Epic/Cerner/athenaIDX/Allscripts, Microsoft Office, PowerPoint, Visio, and SharePoint.
Epic, Cerner, athenaIDX, Allscripts, Microsoft PowerPoint, Microsoft Office Suite, Microsoft Visio, Microsoft SharePoint