35 it service manager jobs at 28 companies in Newark, DE
3mo
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IT Service Manager
Annapolis Junction, Maryland, United States
OnsiteFull Time
10+ YOETop Secret/SCI with Poly; Bachelor's degree; 10+ years system engineering; IT service management and service desk experience; strong communication and documentation skills.
ITIL, DevOps Foundation, Help desk system
1mo
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Manager, IT Service Delivery
Lincoln University, Pennsylvania, United States
OnsiteFull Time
5+ YOE5+ years IT support/service delivery experience with supervisory background; bachelor's in IT/CS; familiarity with ITSM, endpoint management (Windows/macOS), security fundamentals, and AI-assisted service tools.
Windows, macOS, Jamf, ITSM
2w
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Manager- IT Service Management
Reading, Pennsylvania, United States
HybridFull Time
5+ YOE2+ MgmtBachelor's degree or equivalent experience; 5+ years in IT service management or operations, including 2+ years in leadership; ITIL Foundation; major incident, change control, vendor, and 24/7 operations experience.
Jira, Device42, Jira Service Management, ServiceNow, CMDB
1w
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Modern IT Service Management Manager
Chicago or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or New York City or Cleveland or Oklahoma City or Austin or Albany or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$80k-$266k/yr HybridFull Time
7+ YOERequires 7+ years in ITSM or service integration, 7+ years designing SIAM models, 5+ years configuring ITSM platforms, 3+ years applying ITIL 4, and a bachelor's degree or equivalent experience.
ServiceNow, BMC Helix, Jira Service Management, Freshservice, ITIL 4, DevOps, CMDB
1w
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Modern IT Service Management Manager
Albany or Arlington or Atlanta or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$80k-$266k/yr HybridFull Time
7+ YOERequires 7+ years in ITSM and SIAM, 5+ years configuring or specifying ITSM platforms, 3+ years applying ITIL 4, and a bachelor's degree or equivalent experience.
ServiceNow, BMC Helix, Jira Service Management, Freshservice, Microsoft Azure, ITIL 4, DevOps, CMDB, API, RACI
1w
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IT Service Desk Lead
Lancaster, Pennsylvania, United States
OnsiteFull Time
Associate degree or equivalent experience, service desk and lead experience, PC and mobile hardware support, IT service management, ticket and asset platforms, Microsoft environments, and strong communication skills.
Microsoft Windows, Microsoft macOS, Microsoft Office 365, Active Directory, Entra ID, Microsoft Group Policy, Microsoft Intune
1w
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IT Service Desk Lead
Camden, New Jersey, United States
$75k-$85k/yr OnsiteFull Time
5+ YOE2+ MgmtAssociate degree, technical certification, or equivalent experience; 5+ years in service desk or desktop support and 2+ years leading technical support teams. Requires Windows, Microsoft 365, endpoint, ticketing, networking, and customer service expertise.
Microsoft 365, Active Directory, Exchange, Intune, Azure, Windows, Microsoft Office, macOS, ITIL, AI
1w
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IT Service Desk Lead
Camden, New Jersey, United States
$75k-$85k/yr OnsiteFull Time
5+ YOE2+ MgmtAssociate degree, technical certification, or equivalent required; 5+ years in service desk or desktop support and 2+ years leading technical support teams. Windows, Microsoft 365, endpoint, ticketing, and networking experience required.
Microsoft 365, Active Directory, Exchange, Intune, Azure, Windows, Microsoft Office, macOS
1mo
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Manager, IT Delivery
Malvern, Pennsylvania, United States
HybridFull Time
10+ YOERequires 10+ years in IT project management, software development, or IT service delivery; leadership experience; degree in computer science or IT; expertise in Agile, SDLC, enterprise architecture, risk, governance, and cybersecurity.
Node.js, TypeScript, ECS, Java, AWS, CI/CD, Splunk, Honeycomb, Jira, Confluence
1d
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IT Field Service Engineer
Radnor, Pennsylvania, United States
$32-$49/hr OnsiteFull Time
3+ YOERequires 3–5 years of desktop support experience, enterprise device management experience, strong communication and organization, and a bachelor's degree in IT or equivalent experience. Certifications preferred.
Microsoft Certifications
1w
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Manager, IT Support Services
Dulles or Laurel or Philadelphia or Whitehall or Austin or Houston or Carrollton or Fort Worth or Corpus Christi or San Antonio or Los Angeles or Garden Grove or San Diego or San Francisco or Sacramento or Phoenix or Las Vegas or Saratoga Springs or Vancouver or Kennewick or Redmond
$91k-$157k/yr HybridFull Time
7+ YOE3+ MgmtBachelor’s degree or equivalent experience, 7+ years in IT support, 3+ years leading service desk teams, ITSM and queue management expertise, analytical and customer-service skills; ITIL preferred.
Microsoft 365, Windows, macOS, ITSM, AI
1w
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IT Service Desk Lead
Philadelphia, Pennsylvania, United States
OnsiteFull Time
5+ YOERequires 5–8 years of professional IT help desk or customer support experience. Bachelor's degree in technology and IT-related certifications, especially ITIL, are preferred.
ITIL, service desk software, service desk ticketing application
1w
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Manager, IT Support Services
Dulles or Laurel or Philadelphia or Whitehall or Austin or Houston or Carrollton or Fort Worth or Corpus Christi or San Antonio or Los Angeles or Garden Grove or San Diego or San Francisco or Sacramento or Phoenix or Las Vegas or Saratoga Springs or Vancouver or Kennewick or Redmond or United States or Colorado or California or Washington or Maryland or Virginia or District of Columbia
$91k-$157k/yr HybridFull Time
Bachelor’s degree or equivalent experience, 7+ years in IT support, 3+ years leading service desk teams, ITSM expertise, enterprise end-user environment knowledge, analytics, coaching, and process improvement skills.
Microsoft Windows, macOS, Microsoft 365, ITSM, AI
2mo
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IT Service Management Engineer Co-op
Wilmington, Delaware, United States
OnsiteInternship, Temporary
N/A
2d
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IT Field Service Engineer
Radnor, Pennsylvania, United States
$32-$49/hr OnsiteFull Time
3+ YOERequires 3–5 years of desktop support experience, enterprise device management experience, strong communication and organizational skills. Bachelor's degree in IT or related field preferred.
CompTIA A+, CompTIA Network+, Microsoft Certifications
3d
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Sr IT Development Mgr (US)
New York City or Mount Laurel
$124k-$220k/yr OnsiteFull Time
10+ YOE5+ MgmtUndergraduate degree or technical certificate and 10+ years of related experience required; graduate degree, vendor application management, Commercial Servicing, and team management experience preferred.
3d
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Regional IT Site Support Manager
Philadelphia or Jersey City or Whitehouse Station
$94k-$136k/yr OnsiteFull Time
Requires PC hardware expertise, team leadership experience, identity and Active Directory knowledge, O365 proficiency, process documentation, customer service, communication, and enterprise end-user support leadership experience.
Active Directory, Microsoft O365, Mac OS, Apple iOS
1w
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IT Support Specialist
Dover, Delaware, United States
HybridFull Time
2+ YOEAssociate degree in a technology field or 2 years of relevant IT support experience. Requires troubleshooting, customer service, documentation, account management, and support across multiple locations.
Microsoft 365, Microsoft Outlook, Microsoft Teams, Microsoft OneDrive, Microsoft SharePoint, Therap, Notion, Windows, CompTIA A+, CompTIA Network+
1mo
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Senior IT Customer Support
Alexandria or Chandler or Nellis Air Force Base or Aberdeen or Niceville
$110k-$135k/yr OnsiteFull Time
5+ YOEMust hold active U.S. DoD Secret clearance, 5+ years helpdesk/service desk experience, ability to lift 25 lbs, experience with remote diagnostics, AD IAM, ticket queue management, and strong written/verbal communication.
Windows 11, Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Microsoft Teams, Jira Service Management, ServiceNow, Microsoft Deployment Toolkit, Windows Deployment Services, Active Directory, PowerShell
2w
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Territory Service Trainer (3442)
Polk City or Conyers or White Marsh or Prairieville or Hopkins
$70-$110/yr FieldFull Time
7+ YOE7+ MgmtRequires 7–10 years of project management and supervisory experience in service or repair, equipment repair certifications, technical reading skills, workflow management, and willingness to travel up to 50%.
Lean, 6S, IT
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