48 it service manager jobs at 40 companies in Plainfield, IL
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IT Service Manager
Chicago or New York City
$150k-$200k/yr OnsiteFull Time
Experience in ITSM (Major Incident, Problem, Change Management) in financial/trading environments; strong stakeholder management, reporting, SLA governance, and Jira Service Management experience.
Atlassian, Jira Service Management
2mo
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IT Service Manager
Chicago or New York
$150k-$200k/yr OnsiteFull Time
Experience in IT Service Management within financial technology or trading environments; practical Major Incident, Problem, and Change Management; JSM/Atlassian knowledge; strong stakeholder, reporting, and continuous improvement skills.
Atlassian, Jira Service Management
2d
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CHI IT Service Manager
Chicago, Illinois, United States
$96k-$119k/yr OnsiteFull Time
5+ YOE2+ MgmtBachelor's degree in technology or related field, 5+ years of IT service delivery experience, 2+ years managing teams, ITIL Foundation, ServiceNow or comparable ITSM experience, and strong technical troubleshooting skills.
ServiceNow, ITSM, Windows, macOS, Microsoft 365, VPN, AI
1w
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Modern IT Service Management Manager
Chicago or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or New York City or Cleveland or Oklahoma City or Austin or Albany or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$80k-$266k/yr HybridFull Time
7+ YOERequires 7+ years in ITSM or service integration, 7+ years designing SIAM models, 5+ years configuring ITSM platforms, 3+ years applying ITIL 4, and a bachelor's degree or equivalent experience.
ServiceNow, BMC Helix, Jira Service Management, Freshservice, ITIL 4, DevOps, CMDB
6d
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Modern IT Service Management Manager
Albany or Arlington or Atlanta or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$80k-$266k/yr HybridFull Time
7+ YOERequires 7+ years in ITSM and SIAM, 5+ years configuring or specifying ITSM platforms, 3+ years applying ITIL 4, and a bachelor's degree or equivalent experience.
ServiceNow, BMC Helix, Jira Service Management, Freshservice, Microsoft Azure, ITIL 4, DevOps, CMDB, API, RACI
1mo
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Manager IT Service Management Office
Evanston, Illinois, United States
$125k-$153k/yr OnsiteFull Time
5+ YOE5+ MgmtBachelor's in CS/IS/Business or related, 5+ years IT experience with progressive responsibility, experience leading large teams, ITSM/process improvement, data analysis, RFP/SLA development.
2mo
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IT Service Desk Manager
Chicago or New York City or Toronto or London or Frankfurt or Tokyo or Hong Kong or Seoul or Sydney
$135k-$165k/yr HybridFull Time
Experience leading a distributed service desk, hands-on Tier 2/3 support, Microsoft 365 and Intune experience, Azure/AWS familiarity, VMware, networking fundamentals, PowerShell scripting, Jira Service Management, ITIL familiarity, strong communication and customer-service skills.
Microsoft 365, Microsoft Exchange Online, Microsoft Teams, Microsoft SharePoint Online, Microsoft OneDrive, Microsoft Intune, Microsoft Endpoint Manager, Microsoft Entra ID, Active Directory, Simeon Cloud, Windows 11, Windows Server, Azure, AWS, VMware, DNS, DHCP, VPN, Zscaler, Zoom, Jira Service Management, Jira, Confluence, PowerShell, Python, Dell, Apple, macOS, iOS, ChatGPT, Claude AI, Glean, Fireflies AI, Gemini
2d
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IT Manager
Irvine or San Diego or Chicago
$108k-$115k/yr HybridFull Time
2+ YOEAssociate's degree in IT or Computer Science or equivalent experience, 2+ years in IT support or help desk, Mac OS knowledge, networking familiarity, and strong customer service and communication skills.
Mac OS
3w
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Manager, IT Digital Workplace Services
Lake Forest, Illinois, United States
$111k-$161k/yr OnsiteFull Time
6+ YOE2+ MgmtBachelor's degree or equivalent experience, 6+ years of IT infrastructure or operations experience, and 2+ years leading technical teams, vendors, or managed service providers. Experience with Active Directory, Entra ID, endpoint management, and ITIL required.
Active Directory, Microsoft Entra ID, Intune, Autopilot, SCCM, Microsoft Endpoint Management, ServiceNow, ITIL, Multi-Factor Authentication (MFA), Conditional Access, Windows Hello for Business
2mo
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IT Infrastructure Manager
Villa Park, Illinois, United States
$130k-$150k/yr OnsiteFull Time
7+ YOE7+ years progressive IT experience with management or technical lead responsibility; deep Microsoft 365 and Azure administration, Intune and endpoint management, Fortinet networking, PowerShell/automation, backup/recovery, service desk ownership, and strong communication.
Microsoft 365, Azure, Entra ID, Exchange Online, SharePoint Online, OneDrive, Microsoft Teams, Azure Storage Accounts, Microsoft Intune, Autopilot, Windows 11, Microsoft Defender, PowerShell, Microsoft Graph, Fortinet, Druva, LogicMonitor, CrowdStrike Falcon Complete, KnowBe4, SolarWinds Service Desk (Samanage), NinjaRMM, Verkada, Konica, HP, Microsoft Teams Phone, Brightfin, Microsoft Business Central, Dynamics 365 Sales, Power Platform
2w
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Lead, IT Product Management
Dallas or Charlotte or Louisville or Tampa or Fort Lauderdale or Washington or Chicago or Atlanta or New York City or Nashville or Boston
$126k-$174k/yr OnsiteFull Time
8+ YOERequires 8+ years in product management or IT service ownership, enterprise networking expertise, roadmap execution, cross-functional delivery, executive communication, and technical translation skills.
WAN, LAN, SD-WAN, DNS, DHCP, IPAM, SASE, Agile, AI/ML, Equinix, MegaPort, Google, Azure, AWS, Oracle
1mo
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IT Service Management Specialist
Dallas or Milwaukee or Chicago
$78k-$119k/yr HybridFull Time
3+ YOE3+ years administering ITSM platforms (Freshservice, ServiceNow, Ivanti Neurons), HS diploma, Device42 experience preferred, strong ITIL knowledge, CMDB design and governance, IAM support, analytical and documentation skills.
Freshservice, Device42, ServiceNow, Ivanti Neurons
3d
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IT Project Manager
Bolingbrook or Madison or Appleton or Indianapolis or Houston or Brookfield or Hammond or Chicago
$70k-$95k/yr OnsiteFull Time
3+ YOEBachelor’s degree or equivalent experience, 3+ years managing IT, cybersecurity, or technology services projects, fixed-fee project success, and strong budget, scheduling, client communication, and multitasking skills.
Microsoft Project, Smartsheet, Agile, Waterfall, ITAR, EAR
2mo
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IT Operations Manager (Downers Grove, IL, US, 60515)
Downers Grove, Illinois, United States
$140k-$190k/yr OnsiteFull Time
8+ YOE3+ MgmtBachelor's degree in IT/CS or related, 8+ years IT support/service management with 3+ years leadership, experience managing on-site support for datacenters/offices/plants, familiarity with IT security/compliance, budgeting and stakeholder management.
Agile
3d
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IT Analyst
Glenview, Illinois, United States
$70k-$89k/yr OnsiteFull Time
2+ YOETechnical certificates, an associate degree in a technical area, or 2+ years of technical work experience; service desk experience, troubleshooting, patching, vulnerability management, and strong communication skills required.
Microsoft O365, Windows OS, Active Directory, LAN, WAN
1mo
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Vice President IT Consulting Services- Banking & Financial Services
Chicago, Illinois, United States
$190k-$352k/yr OnsiteFull Time
10+ YOE10+ years in IT consulting/managed services, strong business development and proposal leadership, contract negotiation, financial management, team leadership, established BFSI network in Chicagoland, ability to work onsite and travel up to 25%.
1w
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SVP, IT & HR Service Sales
Chicago or New York City or Boston or Seattle or Dallas or Irvine or Atlanta or McLean or San Francisco or Toronto
$296k-$395k/yr HybridFull Time
12+ YOE12+ years of enterprise software or agentic sales experience, senior leadership of large global teams, CxO engagement, revenue growth, operational acumen, cross-functional influence, and a degree or equivalent experience.
Agentforce, AI
1mo
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IT Technician II
Elgin, Illinois, United States
$58k-$77k/yr OnsiteFull Time
4+ YOEAssociate degree and four years IT hardware/software integration experience; strong knowledge of Windows/Mac, A/V systems, systems management (Microsoft SCCM, Jamf Pro, Google Admin Console), scripting, customer service, and communication.
Windows, Mac OS, Microsoft SCCM, Jamf Pro, Google Admin Console
1mo
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Director of IT
Chicago, Illinois, United States
$200k-$250k/yr OnsiteFull Time
Senior IT leader to manage data center, systems engineering, network, trading application support, cybersecurity, vendor management, and AI-assisted workflows; bachelor's degree required; experience in trading/financial services preferred.
Linux
2mo
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IT Support Technician
Chicago, Illinois, United States
$55k-$75k/yr OnsiteFull Time
Associate or bachelor in IT or equivalent experience; experience with Microsoft Windows and Mac OSX, hardware servicing, account management, ticketing systems, and strong written/oral communication.
Microsoft Windows, Mac OSX, Slack
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