30 it service manager jobs at 23 companies in Sumner, WA
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Manager, IT Service Desk
Seattle, Washington, United States
$111k-$166k/yrHybridFull Time
Brooks: Private athletic footwear and apparel serving runners worldwide under Berkshire Hathaway ownership.
7+ YOE3+ Mgmt7+ years IT experience, 3+ years managing a service desk, ITILv4 certification, bachelor’s degree preferred, experience with service operations, product management practices, vendor management, and people leadership.
Chicago or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or New York City or Cleveland or Oklahoma City or Austin or Albany or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$80k-$266k/yrHybridFull Time
AccentureNYSE: ACN: Global professional services delivering 360° value.
7+ YOERequires 7+ years in ITSM or service integration, 7+ years designing SIAM models, 5+ years configuring ITSM platforms, 3+ years applying ITIL 4, and a bachelor's degree or equivalent experience.
SeaTac Electric: Private commercial electrical contractor serving Pacific Northwest customers with design-build, engineering, construction, repairs, cabling, and security systems.
5+ YOE5+ years IT experience with service desk, infrastructure, and enterprise application support; 3+ years supporting Trimble Spectrum ERP; experience with ERP implementations, integrations, data migration, and vendor-managed SaaS platforms.
Albany or Arlington or Atlanta or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$80k-$266k/yrHybridFull Time
AccentureNYSE: ACN: Global professional services delivering 360° value.
7+ YOERequires 7+ years in ITSM and SIAM, 5+ years configuring or specifying ITSM platforms, 3+ years applying ITIL 4, and a bachelor's degree or equivalent experience.
ServiceNow, BMC Helix, Jira Service Management, Freshservice, Microsoft Azure, ITIL 4, DevOps, CMDB, API, RACI
Executech: Managed IT services provider delivering cybersecurity, cloud, and IT support to businesses across the Western United States.
Experience leading technical teams in MSP or enterprise IT environments; strong metric-driven operational management, technical escalation expertise, coaching, performance management, and cross-team coordination.
San Francisco or Austin or Seattle or New York City or United States
$100k-$196k/yrHybridFull Time
Rippling: Unified workforce management platform for HR, IT, and Finance.
10+ YOE2+ Mgmt10+ years in professional services/technical delivery leadership, 2+ years managing managers, experience scaling distributed teams, data-driven performance management, strong communication and operational rigor.
Chicago or New York City or Boston or Seattle or Dallas or Irvine or Atlanta or McLean or San Francisco or Toronto
$296k-$395k/yrHybridFull Time
SalesforceNYSE: CRM: The #1 AI CRM driving customer success together.
12+ YOE12+ years of enterprise software or agentic sales experience, senior leadership of large global teams, CxO engagement, revenue growth, operational acumen, cross-functional influence, and a degree or equivalent experience.
Huntsville or Washington or Jacksonville or Savannah or Vicksburg or Wilmington or Millington or Seattle or Huntington
$126k-$187k/yrOnsiteFull Time
U.S. Army Corps of Engineers: Federal Army engineering organization providing public infrastructure, water-resource, disaster-response, and environmental services.
1+ YOE1+ MgmtOne year of GS-13-equivalent specialized experience evaluating IM/IT services, monitoring technical projects, and overseeing multifunctional IT activities; experience must demonstrate attention to detail, customer service, oral communication, and problem solving.
BRINC: American public-safety technology developing drones, software, and services for first responders.
3+ YOE3+ years IT support in multi-OS environments. Hands-on JumpCloud (preferred), Jamf/Intune/Kandji experience, macOS/Windows/Ubuntu administration, Google Workspace and Jira Service Management proficiency, patch/EDR management, imaging and documentation skills.
JumpCloud, Jamf, Intune, Kandji, macOS, Windows 10/11, Ubuntu/Debian Linux, Google Workspace, Jira Service Management, VS Code, Docker, Bash, PowerShell, Python, EDR
IT Specialist (Data Management/Applications Software)
Salt Lake City or Seattle or Phoenix or Los Angeles or San Francisco or Denver or Washington or Miami or Atlanta or Chicago or Indianapolis or New Orleans or Boston or Minneapolis or Kansas City or Albuquerque or New York or Oklahoma City or Portland or Austin
$106k-$138k/yrOnsiteFull Time
Defense Logistics Agency: U.S. Department of Defense logistics agency providing acquisition, supply-chain, and disposal support to military services and agencies.
1+ YOEOne year of specialized experience equivalent to GS-12 in data management, SharePoint, Microsoft 365 applications, data analysis, records management, and web content management; requires IT competencies in detail, customer service, communication, and problem solving.
Microsoft SharePoint, Microsoft 365, Microsoft Teams, Power Suite, Microsoft Excel, USA Hire, Microsoft Word
IT Asset and Service Management (ITSM) Analyst Intern
Tacoma, Washington, United States
$17-$21/hrOnsiteInternship
Tacoma Public Utilities: Tacoma is a municipal government providing public safety, utility, transportation, court, cultural, and community services to Tacoma residents.
High school diploma or GED, one year of post-high-school training or equivalent, and enrollment in or recent graduation from an IT-related program. Knowledge of ITIL and proficiency with Excel, Visio, and Word preferred.
Information Technology Infrastructure Library (ITIL), Ivanti Neurons, Cherwell, Microsoft SharePoint, Microsoft Excel, Microsoft Visio, Microsoft Word, SIPOC
The Summit at Snoqualmie: Independent, family-owned operator of mountain and golf resorts.
5+ YOERequires 5+ years of IT experience, Windows and Office 365 administration, hands-on field service or infrastructure experience, and ability to lead and schedule a technical team with on-call coverage.
Microsoft Windows, Microsoft Office 365, Cisco, Avaya, VMware, NetBox, CMDB, POS
Bristol Myers SquibbNYSE: BMY: Transforming patients' lives through science.
4+ YOEBachelor's in engineering or MIS, 4+ years biotech manufacturing IT experience, cybersecurity and patching, IT life cycle management, cGMP/GxP knowledge, strong communication and problem-solving.
McLean or Los Angeles or Washington or Troy or New York City or Houston or Chicago or Grand Rapids or Baltimore or Richmond or Memphis or Raleigh or Boston or San Jose or San Francisco or Austin or Kalamazoo or Spokane or Denver or Fort Worth or Atlanta or Orlando or Dallas or Wilmington or Phoenix or San Antonio or Milwaukee or Madison or Melville or Woodbridge or Stamford or Miami or Philadelphia or Charlotte or Greenville or West Palm Beach or Costa Mesa or St. Louis or Fort Lauderdale or Seattle or Rosemont or Pittsburgh or Tulsa or Cincinnati or Cleveland or Columbus or Akron or Cherry Hill or Tampa or Minneapolis or Salt Lake City or Norfolk or Jacksonville or Boulder or Nashville or Oak Brook or Las Vegas or Indianapolis or San Diego or Potomac or Walnut Creek or Omaha
$80-$120/hrFieldFull Time
BDO USA: Professional services firm providing assurance, tax, and advisory services.
3+ YOERequires a bachelor's degree or 5+ years with EHR/practice management systems, 3+ years healthcare experience, Epic/Cerner/athenaIDX/Allscripts, Microsoft Office, PowerPoint, Visio, and SharePoint.
Epic, Cerner, athenaIDX, Allscripts, Microsoft PowerPoint, Microsoft Office Suite, Microsoft Visio, Microsoft SharePoint
CIS SERVICE DELIVERY MANAGEMENT-CIS OPERATION MANAGEMENT
Pune or Milpitas or Seattle or Princeton or Cape Town or London or Zurich or Singapore or Mexico City
RemoteFull Time
ZensarNSE: ZENSARTECH: Experience-led digital solutions and engineering services.
10+ YOE5+ MgmtBachelor's degree in computer science, information technology, or related field; 15 years of experience preferred, including 5 years in leadership. Requires ITIL/ITSM, cloud operations, service platforms, and automation expertise.
AWS, Azure, GCP, ServiceNow, Jira Service Management, Python, PowerShell, Ansible, ITIL, ITSM, SLAs, OLAs
IT Application Developer - Entry | Information Services Division | Tumwater
Tumwater, Washington, United States
$80k-$107k/yrHybridFull Time, Contract
Washington State Office of the Attorney General: Washington state government law office representing public agencies, advising officials, enforcing laws, and protecting residents’ rights.
2+ YOERequires software application development experience plus proficiency with ASP.NET or MVC, C#, JavaScript, HTML, CSS, Microsoft .NET Framework, SQL, Visual Studio, SQL Server Management Studio, and version control software.
ASP.NET, MVC, C#, JavaScript, HTML, CSS, Microsoft .NET Framework Libraries, SQL, Transact-SQL, Microsoft Visual Studio, SQL Server Management Studio, Team Foundation Server, Agile, Asynchronous JavaScript and XML (AJAX), jQuery, .NET Desktop Applications, NHibernate, Entity Framework, Telerik Kendo UI, OpenAccess ORM, RadGrid for ASP.NET AJAX, ASP.NET Web API, XML Web Services, SQL Reporting Services (SSRS), SQL Server Integration Services (SSIS), git
IT & Technology Decision Makers - Paid ITSM/ESM Research Study - Seattle, US
Seattle, Washington, United States
$200/hrRemoteContract, Part Time
Prolific: Online platform for high-quality human research and AI data.
Director-level IT/technology experience with hands-on ITSM/ESM platform selection or use (e.g., ServiceNow, Jira Service Management). Strong analytical and written communication skills; PayPal account required to receive payments.
Jira Service Management, Freshservice, ServiceNow, Atomicwork, Moveworks, Workday, SAP SuccessFactors, ADP, Oracle HCM, Microsoft Excel, Google Sheets, Notion, Jira, PayPal
IT Product Owner - Platform Enablement - Costco Travel
Issaquah, Washington, United States
$105k-$160k/yrOnsiteFull Time
Costco Travel: 's member-only leisure travel service provides members vacation packages, hotels, cruises, and rental cars.
3+ YOE3+ years on Scrum/Agile teams, 3+ years with service-oriented/microservice platforms, 2+ years on technical projects, strong requirements elicitation, business modeling, use case creation, documentation, and stakeholder communication.
Java, JavaScript, Hibernate, Microsoft SQL, No SQL, REST, Docker, Kubernetes, Swagger, Helm, Istio, TKG, SRE, Python, DevOps, SonarQube, Feature Flagging Systems, Internal Developer Portal (IDP), Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Teams