59 it service manager jobs at 49 companies in Wheaton, IL

1mo
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IT Service Manager
Chicago or New York City
$150k-$200k/yr OnsiteFull Time
Balyasny Asset Management
Balyasny Asset Management: Global multi-strategy investment firm managing diverse alternative asset classes.
Experience in ITSM (Major Incident, Problem, Change Management) in financial/trading environments; strong stakeholder management, reporting, SLA governance, and Jira Service Management experience.
Atlassian, Jira Service Management
1mo
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IT Service Manager
Chicago or New York
$150k-$200k/yr OnsiteFull Time
Balyasny Asset Management
Balyasny Asset Management: Global multi-strategy investment firm managing diverse financial assets.
Experience in IT Service Management within financial technology or trading environments; practical Major Incident, Problem, and Change Management; JSM/Atlassian knowledge; strong stakeholder, reporting, and continuous improvement skills.
Atlassian, Jira Service Management
1mo
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Manager, IT Service Management
Northbrook or United States
$113k-$169k/yr HybridFull Time
IDEX
IDEXNYSE: IEX: Designs and manufactures specialized fluidic, optical, and industrial systems.
7+ YOE7+ years IT service management/platform experience, 5+ years ServiceNow administration or platform ownership; experience with ITSM, CMDB, Discovery, Asset Management, vendor management; preferred ITIL, ServiceNow, PMP/Agile certifications.
ServiceNow, ServiceNow Discovery, Service Mapping, CMDB, Now Assist, Strategic Portfolio Management (SPM)
3w
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Manager IT Service Management Office
Evanston, Illinois, United States
$125k-$153k/yr OnsiteFull Time
Northwestern University
Northwestern University: Private research university providing higher education and academic research.
5+ YOE5+ MgmtBachelor's in CS/IS/Business or related, 5+ years IT experience with progressive responsibility, experience leading large teams, ITSM/process improvement, data analysis, RFP/SLA development.
1w
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IT Manager - Managed Services
Lake Forest or Charlotte
$165k-$175k/yr OnsiteFull Time
Novolex
Novolex: Manufacturer of food, beverage, and specialty packaging solutions.
3+ YOERequires 3–5 years in IT service management, service desk, or managed services; incident and access management experience; ITIL knowledge; ServiceNow experience; analytical, communication, and KPI reporting skills.
ServiceNow, ITIL, Knowledge Base, MyLearning
2mo
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IT Service Desk Manager
Chicago or New York City or Toronto or London or Frankfurt or Tokyo or Hong Kong or Seoul or Sydney
$135k-$165k/yr HybridFull Time
GCM Grosvenor
GCM GrosvenorNasdaq: GCMG: Provides alternative asset management and investment solutions globally.
Experience leading a distributed service desk, hands-on Tier 2/3 support, Microsoft 365 and Intune experience, Azure/AWS familiarity, VMware, networking fundamentals, PowerShell scripting, Jira Service Management, ITIL familiarity, strong communication and customer-service skills.
Microsoft 365, Microsoft Exchange Online, Microsoft Teams, Microsoft SharePoint Online, Microsoft OneDrive, Microsoft Intune, Microsoft Endpoint Manager, Microsoft Entra ID, Active Directory, Simeon Cloud, Windows 11, Windows Server, Azure, AWS, VMware, DNS, DHCP, VPN, Zscaler, Zoom, Jira Service Management, Jira, Confluence, PowerShell, Python, Dell, Apple, macOS, iOS, ChatGPT, Claude AI, Glean, Fireflies AI, Gemini
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Manager, IT Digital Workplace Services
Lake Forest, Illinois, United States
$111k-$161k/yr OnsiteFull Time
Reynolds Consumer Products
Reynolds Consumer ProductsNASDAQ: REYN: Manufactures branded household consumer products and food packaging solutions.
6+ YOE2+ MgmtBachelor's degree or equivalent experience, 6+ years of IT infrastructure or operations experience, and 2+ years leading technical teams, vendors, or managed service providers. Experience with Active Directory, Entra ID, endpoint management, and ITIL required.
Active Directory, Microsoft Entra ID, Intune, Autopilot, SCCM, Microsoft Endpoint Management, ServiceNow, ITIL, Multi-Factor Authentication (MFA), Conditional Access, Windows Hello for Business
1mo
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IT Infrastructure Manager
Villa Park, Illinois, United States
$130k-$150k/yr OnsiteFull Time
Rose Paving
Rose Paving: Provides comprehensive commercial parking lot paving and maintenance services.
7+ YOE7+ years progressive IT experience with management or technical lead responsibility; deep Microsoft 365 and Azure administration, Intune and endpoint management, Fortinet networking, PowerShell/automation, backup/recovery, service desk ownership, and strong communication.
Microsoft 365, Azure, Entra ID, Exchange Online, SharePoint Online, OneDrive, Microsoft Teams, Azure Storage Accounts, Microsoft Intune, Autopilot, Windows 11, Microsoft Defender, PowerShell, Microsoft Graph, Fortinet, Druva, LogicMonitor, CrowdStrike Falcon Complete, KnowBe4, SolarWinds Service Desk (Samanage), NinjaRMM, Verkada, Konica, HP, Microsoft Teams Phone, Brightfin, Microsoft Business Central, Dynamics 365 Sales, Power Platform
2d
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Lead, IT Product Management
Dallas or Charlotte or Louisville or Tampa or Fort Lauderdale or Washington or Chicago or Atlanta or New York City or Nashville or Boston
$126k-$174k/yr OnsiteFull Time
Humana
HumanaNYSE: HUM: Provides health insurance plans and clinical healthcare services.
8+ YOERequires 8+ years in product management or IT service ownership, enterprise networking expertise, roadmap execution, cross-functional delivery, executive communication, and technical translation skills.
WAN, LAN, SD-WAN, DNS, DHCP, IPAM, SASE, Agile, AI/ML, Equinix, MegaPort, Google, Azure, AWS, Oracle
1w
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Director, IT Service Continuity
North Chicago, Illinois, United States
$161k-$305k/yr HybridFull Time
AbbVie
AbbVieNYSE: ABBV: Develops and sells innovative pharmaceutical and biopharmaceutical medicines.
9+ YOEBachelor’s degree with 10+ years or master’s degree with 9+ years, extensive IT continuity or crisis management experience, ITSM/ITIL expertise, and complex team leadership.
IT Service Management (ITSM), ITIL, ServiceNow, Coupa, ProcessUnity, CL Digital, AI
2w
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IT Service Management Specialist
Dallas or Milwaukee or Chicago
$78k-$119k/yr HybridFull Time
Foley & Lardner
Foley & Lardner: International law firm providing legal and business counsel.
3+ YOE3+ years administering ITSM platforms (Freshservice, ServiceNow, Ivanti Neurons), HS diploma, Device42 experience preferred, strong ITIL knowledge, CMDB design and governance, IAM support, analytical and documentation skills.
Freshservice, Device42, ServiceNow, Ivanti Neurons
2mo
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IT Service Management Associate Director
Lisle, Illinois, United States
$179k-$269k/yr OnsiteFull Time
International Motors
International Motors: Manufacturer of commercial trucks, buses, and diesel engines.
7+ YOE5+ MgmtLead ITSM/ITOM strategy and ServiceNow platform; requires strong IT operations, platform architecture, AIOps/integration experience and 7+ years IT experience with 5 years management.
ServiceNow, ServiceNow Analytics, CMDB, CSDM, AIOps
3d
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IT Supplier Manager, Infrastructure & Strategic Services
Waukegan, Illinois, United States
$113k-$227k/yr OnsiteFull Time
Abbott
AbbottNYSE: ABT: Provides medical devices, diagnostics, and science-based nutritional products.
10+ YOEBachelor's degree or equivalent practical experience; 10+ years professional experience including 5+ years in IT contract or supplier management; advanced financial, analytical, Excel, negotiation, and stakeholder skills.
Microsoft Excel, RFP, RFQ, SOW, MSA, SLA, KPI, TCO, RFI
3d
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IT Supplier Manager, Infrastructure & Strategic Services
Waukegan, Illinois, United States
$113k-$227k/yr OnsiteFull Time
Abbott
AbbottNYSE: ABT: Manufactures medical devices, diagnostics, and nutritional health products.
10+ YOEBachelor's degree or equivalent practical experience; 10+ years professional experience, including 5+ years in IT contract, supplier, vendor, sourcing, procurement, or commercial management; advanced financial and analytical skills.
Microsoft Excel
1mo
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IT Operations Manager (Downers Grove, IL, US, 60515)
Downers Grove, Illinois, United States
$140k-$190k/yr OnsiteFull Time
Tirlán
Tirlán: Farmer-owned cooperative producing dairy, grain, and animal nutrition.
8+ YOE3+ MgmtBachelor's degree in IT/CS or related, 8+ years IT support/service management with 3+ years leadership, experience managing on-site support for datacenters/offices/plants, familiarity with IT security/compliance, budgeting and stakeholder management.
Agile
2w
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Office Manager IT Support Specialist
Buffalo Grove or Neenah or Tijuana
$80k-$85k/yr HybridFull Time
TIDI Products
TIDI Products: Manufacturer of medical devices for patient safety and infection prevention.
3+ YOEAssociate or bachelor preferred, 3+ years in office management or desktop/help-desk support, experience with Microsoft 365/Teams/Active Directory, device imaging/deployment, strong customer service and documentation skills.
Microsoft 365, Teams, Windows, macOS, Active Directory
3w
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IT Project Manager (Contract)
Chicago, Illinois, United States
$50/hr HybridContract
Hightower
Hightower: Provides independent wealth management and financial planning services.
3+ YOEBachelor's degree required, 3+ years in financial services, experience with data cleanup, Salesforce and client portals, strong communication and organizational skills.
Salesforce, Box, Asana, Black Diamond, Tamarac, eMoney
3w
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Vice President IT Consulting Services- Banking & Financial Services
Chicago, Illinois, United States
$190k-$352k/yr OnsiteFull Time
CGI
CGINYSE: GIB: Provides information technology and business consulting services.
10+ YOE10+ years in IT consulting/managed services, strong business development and proposal leadership, contract negotiation, financial management, team leadership, established BFSI network in Chicagoland, ability to work onsite and travel up to 25%.
2w
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Service Coordinator - IT Resiliency
Rosemont, Illinois, United States
$123k-$153k/yr OnsiteFull Time
Reyes Holdings
Reyes Holdings: Global distributor of food and beverage products.
4+ YOE4+ years disaster recovery/IT resiliency experience (or 7+ with HS), knowledge of business continuity, risk management, cloud and DR tools, BIA experience, and familiarity with DR governance frameworks.
Azure, Google, AWS, Zerto, Commvault, Azure Sire Recovery (ASR), Windows, UNIX, Linux, NIST, ISO 27031, Well Architected Frameworks, Business Impact Analysis (BIA)
2mo
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IT Director
Schaumburg or Elgin or Union or Freeport or Greenwood
$154k-$207k/yr OnsiteFull Time
Anchor Harvey
Anchor Harvey: Data-driven aluminum forging and precision CNC machining manufacturer.
5+ YOEBachelor's degree required; 5+ years project management and IT business process experience; experience leading IT operations across infrastructure, desktop support, networks, Microsoft 365, endpoint and identity services; ability to travel to plant sites and occasionally lift up to 75 lbs.
Microsoft 365