27 it support specialist jobs at 27 companies in Cambridge, MA
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IT Support Specialist
Cambridge, Massachusetts, United States
HybridFull Time
Cognito Therapeutics: Non-invasive neurostimulation therapies for Alzheimer's and neurodegenerative diseases.
2+ YOE2–5 years IT support experience; supporting Mac/Windows, Google Workspace or Microsoft 365, Zoom/Teams and conference AV; basic networking and Wi‑Fi troubleshooting; strong customer service and communication skills.
Mac, Windows, Google Workspace, Microsoft 365, Zoom, Microsoft Teams, conference room AV systems, Wi‑Fi
Emerson Health: A regional health system providing acute and specialized medical care.
1+ YOEProvide end-user desktop support including hardware, OS, local applications, account setup, ticketing, and participate in on-call rotation; 1+ year desktop support experience and an associate degree or equivalent experience preferred.
Optiline Enterprises: Specialty contractor providing commercial drywall and framing services.
1+ YOE1–3 years helpdesk/IT support experience; strong customer-service and communication skills; experience with Windows PCs, Microsoft 365, Citrix, Teams/Zoom, VoIP phones; able to lift ~40 lbs and provide on-site hands-on support.
Microsoft 365, Microsoft Outlook, Microsoft Teams, Microsoft OneDrive, Microsoft SharePoint, Citrix, Zoom, VoIP
Double E Group: Manufacturer of web handling and material handling solutions.
1+ YOE1–3 years IT support experience, strong Windows troubleshooting, Microsoft 365 proficiency, migration and server upgrade experience, networking basics, customer service skills.
Microsoft 365, Outlook, Teams, OneDrive, SharePoint, Windows, RMM, EDR, antivirus, Microsoft Entra ID (Azure AD)
Automated Health Systems: Manages public health program enrollment and administrative services.
3+ YOEBachelor’s degree in Computer Science or related field; 3+ years IT management or systems support; strong analytical, communication, and documentation skills; experience with system infrastructure and integrations preferred.
Homans Associates: Distributes HVAC equipment and mechanical insulation to contractors.
Provide tier‑1 IT support for hardware, software, peripherals and Microsoft 365/Windows environments; strong verbal/written communication, customer service, ticketing experience; associate's or bachelor's in IT preferred.
Boston or United States or Germany or Italy or Poland or Canada or Israel
$75k-$90k/yrHybridFull Time
Cynet: Autonomous AI-powered cybersecurity threat detection and response platform.
2+ YOE2+ years IT support experience; hands-on Microsoft 365/Exchange, Microsoft Intune, Apple Business Manager, and ticketing (Zendesk); strong Windows/macOS troubleshooting, VPN, MFA, and logistics/onboarding skills.
Microsoft 365, Microsoft Exchange, Microsoft Intune, Apple Business Manager, HiBob, Proofpoint, Admin By Request, Zendesk, vCenter, VMware, Microsoft Copilot, ChatGPT, Claude, Claude Code, Codex
Naveris: Develops molecular diagnostic blood tests for early cancer detection.
2+ YOE2–3 years IT support experience preferred, Associate's/Bachelor's in IT/CS preferred, knowledge of Microsoft Windows, Microsoft 365, Active Directory, basic networking and hardware troubleshooting, strong customer service and HIPAA compliance.
Microsoft Windows, Microsoft 365, Active Directory
QuanterixNASDAQ: QTRX: Developing digital immunoassay technology for ultra-sensitive protein detection.
3+ YOEBachelor's or equivalent, 3+ years IT end-user support, experience with Windows 11, Microsoft Office 365, Active Directory, basic network troubleshooting; on-call and occasional after-hours availability; ability to lift up to 50 lbs.
Windows 11, Microsoft Office 365, Active Directory, PowerShell, 802.1x, Cisco, Microsoft Teams
Anteris Solutions: Provides managed IT services and support for businesses.
Provide frontline support, troubleshoot technical issues, perform system maintenance, manage patches/backups, participate in rotating on-call, and occasionally travel to client sites; familiarity with Windows, Active Directory, Microsoft 365, VMware, and basic networking preferred.
Windows, Active Directory, Microsoft 365, Group Policy, VMware, TCP/IP
2+ YOELocal to Westborough, MA. 2–5 years IT support experience in a business environment. Proficiency with Windows 11, Microsoft 365, Active Directory/Entra ID, Intune, endpoint provisioning, and Windows Server. Strong troubleshooting, communication, and customer-service skills; relevant IT certifications a plus.
Microsoft 365, Microsoft Entra ID (Azure AD), Microsoft Active Directory, Microsoft Intune, Microsoft Windows 11, Microsoft Windows Server, AWS, AI and LLM-based tools
Cobalt Benefits Group: Manages self-funded health and dental benefit plans for employers.
3+ YOE3–5 years IT/helpdesk experience, Zendesk ticketing, Windows endpoint and basic networking support, Microsoft 365/Intune/Entra ID exposure, strong troubleshooting and communication skills.
Zendesk, Microsoft 365, Microsoft Exchange, Microsoft Teams, Microsoft SharePoint, Microsoft Intune, Entra ID, Azure AD, Azure, PowerShell, TCP/IP, DNS, DHCP, VPN
JVS Boston: Workforce training and career services for individuals and employers.
2+ YOEAssociate's degree or equivalent experience, 2+ years helpdesk/IT support, proficiency with Windows 10/11, Microsoft 365/Office 365, Active Directory, Zoom, DocuSign, Verkada, strong communication and customer service, ability to lift 40–50 lbs and travel locally.
Windows 10/11, Microsoft 365, Microsoft Office 365, Microsoft Teams, Zoom, DocuSign, Verkada, Active Directory, MDM
HaemoneticsNYSE: HAE: Manufactures medical devices for blood and plasma management.
3+ YOEThree+ years IT support; associate/bachelor in IT or related field; Windows, networking, remote support; ITSM tools; strong communication and problem-solving.
Windows, Networking, Active Directory, ITIL, Microsoft, Cisco
Insource Services: Provides outsourced finance, HR, and IT services to organizations.
Provide first-level Mac/Windows support (remote and onsite), assist with equipment setup, virus removal, software updates, hardware incidents; understand TCP/IP, Windows OS and Microsoft Office; customer-service experience; bachelor's degree preferred.
Mac, Windows, Microsoft Azure, Dropbox, Microsoft Office 365, Google, TCP/IP, Microsoft Office
KARL STORZ: Developer and manufacturer of endoscopic medical equipment.
Provide phone and walk-up IT support, resolve incident and service request tickets, perform deskside support, asset management, and assist with documentation and projects; strong communication and SLA awareness required.
Charles River Analytics: Develops human-centered AI and intelligent systems for national security.
1+ YOEUS citizen; 1+ years service-desk experience supporting Windows/macOS; Microsoft 365 and Entra/Active Directory experience; Intune device management; ability to lift 50lbs and perform physical tasks; onsite presence in Cambridge, MA (≈60%).
Microsoft 365, Entra ID, Active Directory, Intune, RHEL, Ubuntu
Werfen: Develops specialized diagnostic systems and reagents for clinical laboratories.
3+ YOEBachelor's degree (or equivalent experience), minimum 3 years technical customer support experience in healthcare IT, experience with interfaces, networking, databases, VPN/remote access, strong communication and escalation skills.
Anchorage or El Segundo or Washington or College Park or Des Plaines or Burlington or Kansas City or Atlantic City or Queens or Oklahoma City or Fort Worth or Des Moines
$77k-$120k/yrOnsiteFull Time
Federal Aviation Administration: Regulates civil aviation and manages national air traffic systems.
1+ YOEMinimum one year specialized experience administering enterprise PKI, administering Windows Server and Red Hat Enterprise Linux, supporting PostgreSQL and MariaDB, and using Splunk, SolarWinds, and Tanium. U.S. citizenship required; position requires Secret clearance.
PKI, Certificate Authority (CA), Registration Authority (RA), Validation Authority (VA), Microsoft Windows Server, Red Hat Enterprise Linux (RHEL), Splunk, SolarWinds, Tanium, PostgreSQL, MariaDB
Los Angeles or San Francisco or District of Columbia or Atlanta or Chicago or Kansas City or Boston or Woodlawn or New York or Philadelphia or Dallas
$91k-$197k/yrOnsiteFull Time
HHS Office of Inspector General: Provides independent oversight of federal health programs.
1+ YOEExperience using SQL, Python, Git, and data tools to analyze healthcare data, produce analytics products, and support data provisioning; 1+ year specialized experience at next lower grade required; background investigation and financial disclosure required.