602 itil jobs at 209 companies in Fredericksburg, VA

1w
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ServiceNow Business Analyst
Washington, District of Columbia, United States
$64k-$160k/yr RemoteFull Time
Accenture Federal Services
Accenture Federal ServicesNYSE: ACN: Provides technology and consulting services to U.S. federal agencies.
1+ YOERequires 1+ year ServiceNow delivery experience, ServiceNow business analysis, requirements gathering, user stories, Agile/Scrum or SDLC, ITIL, and US citizenship. ITIL Foundation and ServiceNow System Admin certifications preferred.
ServiceNow, Agile, Scrum, System Development Life Cycle (SDLC), ITIL
3mo
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IT Specialist (PLCYPLN)
Seaside or Alexandria
$122k-$173k/yr OnsiteFull Time
Defense Human Resources Activity
Defense Human Resources Activity: Provides human resources and personnel data management services.
1+ YOEITIL, ITSM, data analytics, and strong communication; experience in cross-functional teams and project management.
ITIL, ServiceNow, Data Analytics
1w
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Service Catalog / Portfolio Analyst
Washington, District of Columbia, United States
OnsiteFull Time
Empower AI
Empower AI: Providing AI-enabled technology solutions for federal government agencies.
5+ YOERequires 5+ years of experience, a bachelor's degree in IT or a related field, ITIL 4 Foundation certification, and Secret security clearance.
ServiceNow, ITSM, VPC
3mo
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IT Service Desk Lead
Washington, District of Columbia, United States
OnsiteFull Time
Diné Development Corporation
Diné Development Corporation: Provides professional IT, environmental, and engineering services to government.
7+ YOELead enterprise IT service desk; 7+ years; TS clearance; Bachelor's preferred; ITIL/HDI preferred; ServiceNow/ITSM experience.
ServiceNow, ITSM, ITIL, HDI, HDI Support Manager Certification
3mo
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Service Desk Manager
Washington, District of Columbia, United States
$85k-$100k/yr OnsiteFull Time
The Heritage Foundation
The Heritage Foundation: Conducts conservative public policy research and political advocacy.
4+ YOE1+ MgmtLead Service Desk role with 4+ years technical experience; Bachelor's degree required; ITIL and Microsoft 365/Azure certifications preferred.
Microsoft Office 365, Azure, ITIL
2mo
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Project Manager / Service Delivery Manager
Arlington, Virginia, United States
OnsiteFull Time
Redhorse Corporation
Redhorse Corporation: Provides management consulting and IT services to government agencies.
Top-Secret clearance; experience in IT, engineering, or related fields; ITIL V3/V4 Foundations or equivalent; MCITP; PMP; Six Sigma Black Belt.
ITIL, MCITP, PMP, Six Sigma Black Belt
2mo
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ServiceNow Product Owner
Reston or Norfolk or Riverdale or Washington
$78k-$176k/yr OnsiteFull Time, Part Time
Booz Allen Hamilton
Booz Allen HamiltonNYSE: BAH: Consulting and technology services for government and commercial clients
3+ YOE3+ years Agile/Scrum, ServiceNow PO/BA, ITIL, TS/SCI clearance, DoD 8570 IAT II cert, degree equivalent.
ServiceNow, ITSM, ITOM, ITIL
2mo
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Dir, Software Engineering - Remote or Hybrid in MN and DC
Minneapolis or Washington or Charleston
$135k-$231k/yr HybridFull Time
UnitedHealth Group
UnitedHealth GroupNYSE: UNH: Provides health insurance and technology-enabled health care services.
5+ YOE3+ MgmtDirector-level leadership with 5+ years in application management, 5+ years in client relationships; strong ITIL and CCWIS experience; bachelor's degree or equivalent.
ITIL, Ticketing Systems, Incident Tracking Tools
3w
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ITSM ServiceNow Analyst Manager
Washington, District of Columbia, United States
$143k-$173k/yr HybridFull Time
General Dynamics Information TechnologyNYSE: GD: Provides mission-critical IT services to government and defense organizations.
5+ YOE5+ years related experience with ServiceNow and ITSM, supervisory experience, ITIL V3 Foundation, ServiceNow technical certification, bachelor\u0002s or equivalent, US citizenship required.
ServiceNow, ITSM, ITBM, SAM, Sec, ITOM
2mo
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Division Manager (Operations and Maintenance)
Herndon, Virginia, United States
$150k-$190k/yr HybridFull Time
Akima
Akima: Provider of mission-focused technical and administrative support for government agencies.
10+ YOE5+ Mgmt10+ years IT O&M experience with 5+ years in leadership; Bachelor's in IT/CS; DHS suitability ability; strong ITIL, cloud, and TSA/DHS security knowledge.
ITIL v4, PMP, Agile/Scrum, AWS, Azure, GovCloud, Zero Trust, NIST
1mo
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Business Analyst
Arlington, Virginia, United States
OnsiteFull Time
Entarian
Entarian: Provides mission-critical engineering and technology solutions for government agencies.
1+ YOEAssociate's degree,1+ year IT business analysis experience,knowledge of IT operations and ITIL,business analysis methodologies,UML and Use Case Modeling,clearable for US government security.
Use Case Modeling, UML, Data Flow Diagram, ERD, Agile, ITIL
2mo
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Service Desk Manager
Washington, District of Columbia, United States
$179k/yr OnsiteFull Time
Peraton
Peraton: Provides advanced technology and mission support for government agencies.
10+ YOE5+ Mgmt10+ years IT service desk leadership; 5+ years enterprise IT service desk management; strong leadership and stakeholder management; Windows/Active Directory; ITIL; bachelor’s preferred.
Microsoft Windows, Active Directory, VoIP, ITIL
1w
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Senior Information Technology Manager #980
Washington, District of Columbia, United States
$144k-$196k/yr OnsiteFull Time
United States Senate
United States Senate: The upper chamber of the United States federal legislature.
8+ YOE4+ Mgmt8+ years in systems or applications support/development with 4+ years leading IT teams; experience with enterprise technical solutions, ITSM/ITIL practices, disaster recovery, and stakeholder engagement.
Cisco Unified Contact Center Enterprise, ITIL
3mo
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Deputy Program Manager
Vienna or Suitland
HybridFull Time
ActioNet
ActioNet: Provides IT modernization and cybersecurity services for government agencies.
8+ YOE3+ Mgmt8+ years in Federal IT program management or enterprise technology; client-facing leadership; cloud/AWS/Azure; AI/ML; Agile and ITIL; PMP; Public Trust eligibility.
AWS, Azure, Hybrid Cloud, DevSecOps, CI/CD, ITIL
1w
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IT Asset Management Lead
McLean, Virginia, United States
$45k-$140k/yr OnsiteFull Time
Clark Construction Group
Clark Construction Group: Constructs large-scale buildings and major civil infrastructure projects.
3+ YOERequires 3+ years in IT asset management, ITAM/ITIL knowledge, ServiceNow or similar CMDB experience, vendor and SLA management, data analysis, communication, and independent project execution.
ServiceNow, ITIL, Intune, Jamf, CMDB
5d
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Digital Grid Modernization Lead, Senior Manager
Houston or Raleigh or Charlotte or Chicago or Cincinnati or Cleveland or Columbia or Columbus or Dallas or Baltimore or Richmond or Rochester or Rosemont or Sacramento or Boston or St. Louis or Salt Lake City or San Antonio or San Diego or San Francisco or San Juan or Seattle or Spartanburg or Albany or Stamford or Atlanta or Toledo or Austin or Washington or Denver or Des Moines or Detroit or Buffalo or Florham Park or Fort Worth or Greensboro or Hartford or Grand Rapids or Indianapolis or Jacksonville or Kansas City or Las Vegas or Little Rock or Los Angeles or Louisville or Birmingham or Fayetteville or Melville or Miami or Milwaukee or Montpelier or Nashville or New Orleans or New York City or Oklahoma City or Philadelphia or Phoenix or Pittsburgh or Portland
$124k-$280k/yr OnsiteFull Time
PwC
PwC: Providing audit, tax, and management consulting services to businesses.
6+ YOEBachelor's degree and 6+ years of experience required; advanced ITIL, ITSM, utility grid modernization, vendor management, systems thinking, and cross-functional leadership experience preferred.
ITIL, IT Service Management (ITSM)
2w
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Senior Manager of Information Technology
Washington or Plano or Brooklyn or New York or New York
$165k-$205k/yr FieldFull Time
CAVA Group
CAVA GroupNYSE: CAVA: Operates a chain of Mediterranean fast-casual restaurants.
7+ YOE5+ Mgmt7+ years in technology deployment/IT operations with 5+ years managing field/deployment teams; experience with multi-site deployments, vendor management, ITSM/ITIL and restaurant technology stacks.
POS, digital menu boards, kitchen display systems, AV, security, Networking, Active Directory, Configuration Management, Hardware & Software Installation, Asset Management, Imaging & Remote Deployment, Virtualization & Cloud Platforms, Network Configuration, Troubleshooting, ITIL
4d
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IT Queue Coordinator- Herndon, VA
Herndon or Chantilly or Fairfax or Falls Church or Manassas or McLean or Reston or Vienna or Virginia
$64k-$106k/yr RemoteFull Time
Serco
SercoLondon Stock Exchange: SRP: Provides professional outsourcing services to governments worldwide.
5+ YOEAssociate degree or equivalent experience, 5+ years in IT service or help desk work, ITIL environment experience, ticketing platform expertise, SLA monitoring, and ability to travel up to 10%.
ServiceNow, Jira Service Management, BMC Remedy, Ivanti, Freshservice, ITIL, Microsoft, CompTIA, A+, Network+, Security+, Operational Level Agreement (OLA)
2mo
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Configuration Manager/ Document Manager
Washington, District of Columbia, United States
OnsiteFull Time
Powder River Industries
Powder River Industries: Provides IT and cybersecurity services to federal government agencies.
Mid-level configuration manager with SRE competencies; experience with ITIL v4, CMDB and discovery tooling, automation and IaC, cross-team collaboration, and supporting service reliability and change enablement.
ITIL v4, CMDB, IaC
3w
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Operations Manager )Senior and SME Level) TS/SCI with Poly REQUIRED
Arlington, Virginia, United States
$90k-$204k/yr HybridFull Time
CGI
CGINYSE: GIB: Provides information technology and business consulting services.
Active TS/SCI with Poly required; deep experience in enterprise incident management, advanced networking, Active Directory, virtualization, cloud platforms, ITSM/ITIL, and leading technical teams.
ITIL, Microsoft Active Directory, VMware, Hyper-V, AWS, Azure, SAN/NAS, RBAC