59 itil jobs at 29 companies in Portland, OR
2w
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Lead:Service Delivery Manager
Atlanta or Austin or Dallas or New York City or Philadelphia or Portland
RemoteFull Time
Experience delivering IT managed services, SLA and incident management, capacity planning, contract financials, ITIL/ITSM practices, stakeholder management, problem-solving and data analysis.
ITIL, ITSM
6d
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Application Development Manager - ServiceNow
Camas, Washington, United States
$150k-$210k/yr OnsiteFull Time
10+ YOE2+ Mgmt10+ years application development and management, 5+ years ServiceNow, 2+ years technical leadership, ServiceNow and ITIL certifications, bachelor's degree or equivalent, and architecture and integration expertise.
ServiceNow, ITSM, ITAM, SecOps, IRM, TPRM, BCM, PCM, RM, AM, RCM, CMDB, REST, SOAP, Integration Hub, Spokes, Agile, Scrum, Kanban
1d
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Lead Service Now and System Engineer-Mars Veterinary Health
Vancouver or Tampa or Los Angeles
$120k-$187k/yr OnsiteFull Time
8+ YOEBachelor’s degree and 8+ years of ServiceNow experience, including 5+ years designing enterprise solutions; expertise in architecture, integrations, APIs, automation, ITIL, governance, and technical leadership.
ServiceNow, Microsoft Azure, AWS, ITIL, API
1mo
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Epic Certified Beacon Consultant 6304718
Milwaukee or Herndon or Kirkland or Irvine or Cincinnati or New York or Cleveland or Oklahoma City or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Redmond or Bentonville or Beaverton or Detroit or San Diego or Maine or Maryland or District of Columbia or United States
$75-$85/hr OnsiteFull Time
3+ YOE3+ years Healthcare IT Beacon analyst experience, Epic Beacon certification, high school/GED; experience with oncology workflows, ServiceNow/ITIL documentation, HIPAA compliance, and on-call rotations.
Epic Beacon, ServiceNow, ITIL
2mo
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Senior IT GRC Analyst
Hillsboro or Irvine or Phoenix or Tacoma or Utah or San Diego or Denver or Liberty Lake or Los Angeles or Las Vegas or Seattle
$80k-$165k/yr OnsiteFull Time
7+ YOE7+ years in information security/IT audit/operations; ServiceNow IRM/GRC experience; knowledge of NIST, FFIEC, CIS, ITIL, COBIT; familiarity with PCI DSS, GLBA, HIPAA; bachelor’s preferred.
ServiceNow IRM/GRC, NIST CSF, FFIEC, CIS, ITIL, COBIT, ISO 27002, NIST 800, PCI DSS, GLBA, HIPAA, Cybersecurity Assessment Tool (CAT)
6d
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Mgr ITSM & Enterprise Monitoring
Vancouver, Washington, United States
$51-$76/hr OnsiteFull Time
5+ YOE2+ MgmtBachelor's degree or equivalent experience, 5+ years with ITSM platforms, and 2+ years of supervisory or leadership experience. ITIL certification preferred; healthcare information experience, HIPAA knowledge, and strong analytical skills required.
ITSM, Enterprise Monitoring, ITIL, HIPAA, 403b, EAP
1d
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Service Desk Team Lead
Portland or Lake Oswego or Palatine
$75k-$85k/yr RemoteFull Time
4+ YOE2+ MgmtRequires 4+ years in IT help desk or technical support, 2+ years managing teams, bachelor's degree or equivalent, Microsoft 365 administration, ticketing systems, Active Directory, identity management, networking, and ITIL knowledge.
Microsoft Office 365, ticketing systems, Active Directory, identity management systems, multi-factor authentication, VLANs, VoIP, Firewalls, VPN, ITIL
2d
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Platform Operations Lead – Workday Platform
Irving or Atlanta or Hopkins or Cupertino or Chicago or Gresham or Cincinnati or Brookfield
$120k-$141k/yr HybridFull Time
5+ YOE3+ MgmtBachelor's degree or equivalent experience; 5–6 years relevant experience required. Preferred: 8+ years technology operations, 3+ years leading service management for mission-critical SaaS, and Workday, ITIL, release, and test automation expertise.
Workday, Workday HCM, ITIL, Opkey, Kainos, SaaS, CAB, KPI
1mo
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Major Incident Manager
Vancouver, Washington, United States
$110k-$120k/yr OnsiteFull Time
12+ YOEBachelor's required, 12+ years experience, Azure AD skill, major incident/ITIL experience, executive communications, KPI tracking and post-incident reviews.
Azure AD
18h
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Senior Converge Software Support Engineer
Gresham or Denver
$105k-$124k/yr HybridFull Time
5+ YOEBachelor's degree or equivalent experience; 5+ years in enterprise application support, ITIL service management, or equivalent; 5+ years with Java, Linux, Oracle, APIs, and web services.
Java, Linux, Oracle, APIs, web services, XML, JSON, Splunk, AppDynamics, ELK, Datadog, ServiceNow, Jira, SQL
2w
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Lead Technology Asset Management
Beaverton, Oregon, United States
OnsiteFull Time
5+ YOE5+ years in IT asset management, ServiceNow HAM/SAM and CMDB expertise, ITIL knowledge, strong stakeholder engagement and analytical skills, bachelor\u0002s degree or equivalent preferred.
ServiceNow HAM Pro, ServiceNow SAM Pro, CMDB
1mo
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Senior Manager, Enterprise Applications and Systems
Seattle or Portland or Phoenix or Madison or Boise or Austin or Chicago
$155k-$247k/yr OnsiteFull Time
10+ YOE5+ Mgmt10+ years IT experience with 5+ years managing enterprise applications and teams; experience with legal/professional services applications, Azure, integrations, ITIL, Agile; strong leadership and vendor management.
iManage, Intapp, Elite 3E, Microsoft Office 365, Litera, Bighand Create, Microsoft Power Platform, ServiceNow App Engine, Azure, LLMs
2w
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Lead Technology Asset Management
Beaverton, Oregon, United States
OnsiteFull Time
5+ YOEBachelor's or equivalent,5+ years in IT asset management,proficiency with ServiceNow HAM/SAM and CMDB,knowledge of ITIL and ISO/IEC 19770,experience managing global inventories,and relevant ITAM certifications preferred.
ServiceNow HAM Pro, ServiceNow SAM Pro, ServiceNow, CMDB
2mo
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Specialist Director, Salesforce Platform Support Lead
Los Angeles or San Diego or Santa Clara or Washington or Fort Lauderdale or Jacksonville or Miami or Orlando or Tampa or Atlanta or Chicago or Charlotte or Raleigh or Montvale or Short Hills or New York or Portland or Philadelphia or Austin or Dallas or Fort Worth or Houston or McLean or Seattle
OnsiteFull Time
8+ YOE8+ years Salesforce platform delivery and AMS/support leadership with SLA accountability; deep Sales Cloud, Apex, Flows, Lightning knowledge; ITIL service management and multi-team Agile leadership.
Salesforce, Sales Cloud, Apex, Flows, Lightning, MuleSoft
1mo
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SAP Managed Services Team Lead
Portland or Phoenix or San Diego or Monterrey
RemoteContract
Proven experience leading SAP support teams, hands-on SAP troubleshooting/configuration, strong knowledge of SAP modules, SAP certification, familiarity with ITIL and service management tools, client-facing and leadership skills.
SAP, FI/CO, MM, SD, HCM, SAP S/4HANA, FreshService, ServiceNow, Microsoft, AWS, Cisco, Dell, Oracle, Salesforce, Databricks
1mo
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Desktop Support Engineer
Portland, Oregon, United States
$20-$25/wk OnsiteFull Time, Temporary
1+ YOE1–3 years desktop support experience; support Windows and macOS, Microsoft Office 365, ServiceNow; hardware/software/network troubleshooting; strong communication and customer service; certifications like A+ or ITIL Foundation preferred.
ServiceNow, Microsoft Office 365, Windows OS, macOS
2w
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IT Specialist
Woodland or Newberg or Surrey or Montreal or Quebec City
$75k-$88k/yr HybridFull Time
2+ YOE2+ years network/help-desk experience, strong ERP knowledge (Syspro preferred), networking fundamentals (DNS,DHCP,TCP/IP), Microsoft technologies (Office 365,Windows Server,AD,Exchange), ITIL desirable.
ERP, Syspro, DNS, DHCP, TCP/IP, Microsoft Office 365, Microsoft Windows Server, Microsoft Active Directory, Microsoft Exchange, IPT, UC
1d
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Service Desk Team Lead
Portland or Lake Oswego or Palatine
$75k-$85k/yr RemoteFull Time
4+ YOE2+ MgmtRequires 4+ years in IT help desk or technical support, 2+ years managing teams, a bachelor's degree or equivalent, Microsoft Office 365 administration, ticketing systems, Active Directory, identity management, MFA, networking, and ITIL knowledge.
Microsoft Office 365, Active Directory, VLANs, VoIP, Firewalls, VPN
2w
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Cybersecurity Specialist
Portland, Oregon, United States
$110k-$176k/yr HybridFull Time
5+ YOEUS citizenship required; 5+ years information security experience (Level 3) or 8+ years for Level 4; bachelor’s degree or equivalent; ITIL Foundations cert within 90 days; scripting (PowerShell, Python, Bash); SIEM, identity and endpoint security experience.
Security Information and Event Management (SIEM), PowerShell, Python, Bash, SAP, Windows, Linux, DNS
2w
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Martech – Adobe Experience Manager (AEM) Sites and Assets - Manager
New York City or Los Angeles or Washington or Cleveland or Dallas or San Francisco or San Jose or Philadelphia or Portland or Houston
$99k-$232k/yr OnsiteFull Time
4+ YOEBachelor's degree and 4+ years experience. Expertise with Adobe Experience Manager, ITSM, Agile, project delivery, client collaboration, and travel up to 40%.
Adobe Experience Manager (AEM), IT Service Management (ITSM), Agile
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